Operations Assistant (OTT Platform)

Posted 9 Days Ago
Be an Early Applicant
Kifisia, GRC
In-Office
Junior
Digital Media • News + Entertainment
The Role
Supports technical operations for a live streaming and OTT platform. Responsibilities include monitoring cloud infrastructure and streaming health, producing incident reports, participating in incident response and on-call rotations, troubleshooting with vendors, maintaining monitoring and reporting scripts, and documenting runbooks. The role requires basic scripting, GCP familiarity, networking knowledge, monitoring and ticketing experience, strong communication, and fluency in Greek and English.
Summary Generated by Built In

Antenna Group is a leading international content, media and entertainment organization, owning and operating a diverse portfolio of global media assets across a variety of platforms: Television, Pay TV, OTT, Radio, Cinema Exhibition, Digital, Music, Publishing and Education, throughout Europe, North America and Australia. Antenna Group is currently seeking, to cover the following position:

Operations Assistant (OTT Platform)

About the Role
We're looking for an Operations Assistant to join our technical operations team supporting a live streaming and OTT media platform. You'll help maintain infrastructure reliability, support live event operations, and grow into a broader DevOps/SRE role working alongside CDN, streaming, and NOC vendors.

Job Description 

  • Monitor infrastructure and platform health, and produce regular status/incident reports
  • Support day-to-day operations of cloud infrastructure on Google Cloud Platform (GCP)
  • Monitor live event streaming health (CDN performance, adaptive bitrate delivery, playback QoS) and flag anomalies
  • Participate in incident response and escalation workflows (e.g., Jira Service Management, on-call rotations)
  • Collaborate with third-party vendors and monitoring providers on integration and troubleshooting
  • Write and maintain scripts for monitoring, alerting, and reporting (Bash, Python, or similar)
  • Contribute to infrastructure documentation, runbooks, and NOC scope-of-work materials

Requirements
  • 1–2 years of experience in a DevOps, SRE, sysadmin, or technical operations role (internships/strong personal projects considered)
  • Basic scripting ability (Bash, Python, or PowerShell)
  • Familiarity with GCP (Compute Engine, monitoring/logging tools, IAM basics)
  • Exposure to monitoring tools, ticketing systems (Jira/ServiceNow), or incident management workflows
  • Understanding of networking fundamentals (DNS, HTTP/HTTPS, CDN basics)
  • Interest in streaming/media technology (CDN, DRM, adaptive bitrate) is a strong plus, not required
  • Good communication skills — you'll coordinate with external vendors and internal teams
  • Comfortable working in a fast-paced, live-event environment where uptime matters
  • Fluency in Greek & English
  • High ethical standards, fitting with the Values of Antenna Group

Preferred Qualifications

  • GCP certifications (Associate Cloud Engineer or similar)
  • Experience with monitoring/observability tools (Grafana, Datadog, Cloud Monitoring, or similar)
  • Exposure to video streaming platforms (Brightcove or similar) or content ingest workflows

Benefits
  • Competitive remuneration package
  • Health and Life Insurance Plan
  • Friendly and challenging working environment

After the screening of the CVs, we will contact the candidates who meet the profile’s requirements to arrange an interview. 

The selected candidates will be invited to attend an initial interview and be informed about further steps. Please note that obtaining references might be part of the selection process. 

All applications are considered as strictly confidential.

Skills Required

  • 1-2 years of experience in DevOps, SRE, systems administration, or technical operations; internships or strong personal projects considered
  • Basic scripting ability with Bash, Python, PowerShell, or similar
  • Familiarity with Google Cloud Platform, including Compute Engine, monitoring and logging tools, and IAM basics
  • Exposure to monitoring tools, ticketing systems such as Jira or ServiceNow, or incident management workflows
  • Understanding of networking fundamentals, including DNS, HTTP/HTTPS, and CDN basics
  • Good communication skills for coordinating with vendors and internal teams
  • Comfort working in a fast-paced live-event environment where uptime matters
  • Fluency in Greek and English
  • High ethical standards aligned with Antenna Group values
  • GCP certification such as Associate Cloud Engineer
  • Experience with monitoring and observability tools such as Grafana, Datadog, or Cloud Monitoring
  • Exposure to video streaming platforms such as Brightcove or content ingest workflows
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The Company
HQ: New York, NY
484 Employees
Year Founded: 1988

What We Do

Antenna Group is an international media and entertainment organization with a significant global reach. It owns and operates a portfolio of exciting media assets across a variety of platforms including free and pay television, OTT, radio, cinema exhibition, digital, content production, music and publishing. The company maximizes shareholder value by combining deep investment insight with proven media expertise, entrepreneurial spirit and financial discipline. Headquartered in Amsterdam, the Group employs over 1800 staff primarily in Greece, Cyprus and Romania, but also in the United States, Australia, the United Kingdom and The Netherlands

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