Operations and Administrative Assistant

Posted 2 Days Ago
Be an Early Applicant
Manila, Metro Manila, National Capital Region, PHL
In-Office
Mid level
Logistics • Professional Services • Transportation • Financial Services
The Role
Perform invoice verification and risk assessments for freight transactions, review supporting shipping and billing documents, evaluate customer creditworthiness, manage account aging and collections, handle data entry and data management tasks, and provide phone, online, and in-person customer service support.
Summary Generated by Built In
Company Description

A freight transportation and finance company located in North Miami Beach is looking for a superstar Operations Specialist that will serve as the frontline person at our office. We provide business solutions to trucking companies by managing their cash flow and load opportunities. If you are ready to take on a challenging role in a rapidly-growing organization then we are the right company for you!

Job Location:  Antipolo City, Philippines

Job Description

In this position you will:

  • Conduct independent verification of freight invoices by communicating with our clients' customers.
  • Review freight invoices, rate confirmations, bill of landings and other back up documentation for accuracy and any potential risk of fraud or non-payment. (risk management assessment)
  • Review credit history and determine credit worthiness of potential customers.
  • Manage aging status of the client’s portfolio and assisting with collections as needed.
  • Assist with various data management and data entry projects.
  • Provide customer service support over the phone/internet/in person.

Qualifications

To be considered you will need:

  • Business related course graduate
  • Minimum 3 years of experience in office administration functions and customer service.
  • Excellent computer skills (MS Office Suite)
  • 1 + year(s) of general bookkeeping experience
  • 1+ year (s) in transportation/freight management or related field
  • Familiarity with credit assessment and collections is a plus.
Our ideal candidate has
  • Excellent communication and interpersonal skills
  • Superior organizational skills
  • Functions well in a fast paced environment
  • Self-motivated and fast learner

Additional Information

Note: This position is based in Antipolo, Rizal, PH - night shift (US EST Time Zone).

Skills Required

  • Business related course graduate
  • Minimum 3 years of experience in office administration and customer service
  • Excellent computer skills (MS Office Suite)
  • 1+ year general bookkeeping experience
  • 1+ year in transportation/freight management or related field
  • Familiarity with credit assessment and collections
  • Excellent communication and interpersonal skills
  • Superior organizational skills
  • Ability to function well in a fast paced environment and be self-motivated
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The Company
50 Employees
Year Founded: 2005

What We Do

Envoy Dispatch Services is a freight transportation and finance company that provides turnkey business solutions to trucking companies. They specialize in truck dispatch services for dry van, reefer, flatbed, and car haulers in the auto transport industry, managing cash flow and load opportunities to help owner-operators and small fleets maximize their earnings and save time.

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