Greetings for the day!
My name is Suneetha from Testing Xperts, we are a global staffing, consulting and technology solutions company, offering industry-specific solutions to our fortune 500 clients and worldwide corporations.
Title: IVR Developer
Location: Alpharetta, GA/Middle town, NJ
Duration: 6 to 12 months
Interview: Phone and Skype
Job description:-
· Experience with DTMF and Speech applications
· Expert level experience developing IVR applications (note level of complexity)
· Speech Grammar Development skills
· Experience developing IVR / Speech applications using GVP Studio, VXML, and Java
· Experience with Nuance ASR or TTS
· Interpret and analyze business requirements to identify risks and design appropriate solutions
· Develop and assess the capabilities and limitations of the applications and technologies and recommend alternatives and solutions
· Provide guidance for business decisions from a technical perspective on such issues as performance, scalability, reliability, and security
· Collaborate with project team members to provide input to design specifications related to speech application.
· Develop simple grammars for speech applications
· Understand differences between types of grammars (list, pattern, etc.), benefits and when each is appropriate to maximize accuracy for a given dialog
· 3 to 5 years’ experience in VoiceXML IVR technologies.
· 3 to 5 years’ experience in Advanced Speech Recognition solution design and development.
· 1+ year experience in grammar design, development (ABNF, GRXML), and testing.
· 3+ years’ experience in speech tuning and grammar analysis.
· VXML, SSML, XML, JAVA, J2EE
· Proficient written and verbal skills.
· Strong understanding of Natural Language design and Directed Dialogue design techniques for speech applications
· Strong knowledge of various speech engine capabilities and tuning concepts
· Ideal candidate will have experience with Nuance and/or IBM WVS speech engines/tools
QualificationsGraduation
Additional InformationAll your information will be kept confidential according to EEO guidelines.
Skills Required
- 3 to 5 years' experience in VoiceXML IVR technologies
- 3 to 5 years' experience in Advanced Speech Recognition solution design and development
- 1+ year experience in grammar design, development (ABNF, GRXML), and testing
- 3+ years' experience in speech tuning and grammar analysis
- Expert level experience developing IVR applications
TestingXperts Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TestingXperts and has not been reviewed or approved by TestingXperts.
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Wellbeing & Lifestyle Benefits — Company materials highlight health and wellbeing initiatives, on‑premise recreational facilities, and access to nutrition and mental‑health coaches. Feedback suggests amenities like a gym, pool, cafeteria, and recreational activities contribute to a supportive environment.
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Strong & Reliable Incentives — Feedback suggests added incentives accompany base pay in some teams, alongside mentions of a good basic salary and other benefits. These tangible add‑ons enhance perceived total compensation for those who receive them.
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Career-Linked Recognition & Rewards — Company programs emphasize rewards and recognition for diligent efforts and high performance. Learning and development via an internal academy signal a link between growth opportunities and recognition.
TestingXperts Insights
What We Do
TestingXperts (Tx) is a leading provider of Digital Assurance and Quality Engineering services and solutions globally, with a dedicated division specializing in Digital Engineering. Recognized amongst the three largest pure-play quality engineering services companies worldwide, Tx is partnered with a plethora of Forbes Global 2000 & Fortune 500 companies. With our headquarters strategically located in Pennsylvania, USA, and London, UK, we maintain a dynamic network of offices and delivery centers across the US, UK, Canada, Netherlands, South Africa, UAE, India, and Singapore. Our services are impeccably tailored to meet the demands of next-gen technologies. Our specialization extends seamlessly to Automation, Digital, DevOps, Agile, Web, Mobility, AI/ML, RPA, Blockchain, IoT, and Big Data, reflecting our commitment to a holistic range of capabilities. By harnessing our in-house solutions, a globally distributed talent pool of skilled professionals, a specialized approach, and an efficiently streamlined global delivery model, Tx paves the way for transformative journeys. Noteworthy recognitions from industry analysts: - Featured in the 2025 Gartner® Market Guide for Application Testing Services. - Recognized as a 'Leader' position in NelsonHall's 2025 NEAT Chart for Quality Engineering. - Inclusion in EVEREST group’s PEAK metrics and ISG One. Prestigious awards we've earned: - Winners at The North American Software Testing Awards. - Winners at The European Software Testing Awards. - Winners at the DevOps Industry Awards. - Winners at GSA UK Professional Awards. - Great Place to Work Certified for five years in a row.
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