Greetings for the day!
My name is Suneetha from Testing Xperts, we are a global staffing, consulting and technology solutions company, offering industry-specific solutions to our fortune 500 clients and worldwide corporations.
Title: IVR Developer
Location: Alpharetta, GA/Middle town, NJ
Duration: 6 to 12 months
Interview: Phone and Skype
Job description:-
· Experience with DTMF and Speech applications
· Expert level experience developing IVR applications (note level of complexity)
· Speech Grammar Development skills
· Experience developing IVR / Speech applications using GVP Studio, VXML, and Java
· Experience with Nuance ASR or TTS
· Interpret and analyze business requirements to identify risks and design appropriate solutions
· Develop and assess the capabilities and limitations of the applications and technologies and recommend alternatives and solutions
· Provide guidance for business decisions from a technical perspective on such issues as performance, scalability, reliability, and security
· Collaborate with project team members to provide input to design specifications related to speech application.
· Develop simple grammars for speech applications
· Understand differences between types of grammars (list, pattern, etc.), benefits and when each is appropriate to maximize accuracy for a given dialog
· 3 to 5 years’ experience in VoiceXML IVR technologies.
· 3 to 5 years’ experience in Advanced Speech Recognition solution design and development.
· 1+ year experience in grammar design, development (ABNF, GRXML), and testing.
· 3+ years’ experience in speech tuning and grammar analysis.
· VXML, SSML, XML, JAVA, J2EE
· Proficient written and verbal skills.
· Strong understanding of Natural Language design and Directed Dialogue design techniques for speech applications
· Strong knowledge of various speech engine capabilities and tuning concepts
· Ideal candidate will have experience with Nuance and/or IBM WVS speech engines/tools
QualificationsGraduation
Additional InformationAll your information will be kept confidential according to EEO guidelines.
Top Skills
What We Do
TestingXperts (Tx) is a leading provider of Digital Assurance and Quality Engineering services and solutions globally, with a dedicated division specializing in Digital Engineering. Recognized amongst the three largest pure-play quality engineering services companies worldwide, Tx is partnered with a plethora of Forbes Global 2000 & Fortune 500 companies.
With our headquarters strategically located in Pennsylvania, USA, and London, UK, we maintain a dynamic network of offices and delivery centers across the US, UK, Canada, Netherlands, South Africa, UAE, India, and Singapore. Our services are impeccably tailored to meet the demands of next-gen technologies. Our specialization extends seamlessly to Automation, Digital, DevOps, Agile, Web, Mobility, AI/ML, RPA, Blockchain, IoT, and Big Data, reflecting our commitment to a holistic range of capabilities.
By harnessing our in-house solutions, a globally distributed talent pool of skilled professionals, a specialized approach, and an efficiently streamlined global delivery model, Tx paves the way for transformative journeys.
Noteworthy recognitions from industry analysts:
- Featured in the 2025 Gartner® Market Guide for Application Testing Services.
- Recognized as a 'Leader' position in NelsonHall's 2025 NEAT Chart for Quality Engineering.
- Inclusion in EVEREST group’s PEAK metrics and ISG One.
Prestigious awards we've earned:
- Winners at The North American Software Testing Awards.
- Winners at The European Software Testing Awards.
- Winners at the DevOps Industry Awards.
- Winners at GSA UK Professional Awards.
- Great Place to Work Certified for five years in a row.
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