CareOne Home Health is a locally owned and operated company of experienced home health providers with a desire to serve the communities we live and work in. Due to growth, we are looking for an Office Manager to join our dynamic team to support our clinical team. This will be a full-time position supporting our newly opening Monterey, CA office.
The Office Manager is responsible for coordinating all office activities including: clinical records, data entry, maintaining patient records, managing vendor contracts, preparing for all meetings, coordinating all telephone calls, managing office supply orders, DME and other supplies.
Benefits
- Competitive hourly wage
- Team collaboration & positive culture
- Medical benefits
- 401k matching
- Continued education
- Supportive and friendly work environment
Requirements:
- 1 year related experience, home health experience preferred
- Proficient on all Microsoft Office software (Word, Excel, PowerPoint, Outlook)
- Experience with Kinnser EMR preferred
- Experience with Allscripts preferred
- Bilingual Spanish – Speak, read and write preferred
- Reliable transportation
Responsibilities
- Maintains confidentiality of patient and employee information.
- Maintains accurate up to date clinical records in accordance with regulations of Medicare and the Policy and Procedure Manual.
- Communicates effectively on the telephone with patients, families and staff.
- Answers incoming calls and forwards to appropriate staff person or takes a message as needed.
- Manages incoming, outgoing and interoffice mail.
- Performs typing, faxing and coping tasks as requested for various staff persons.
- Inputs data into computer for billing purposes.
- Orders and maintains accurate records of medical equipment and supplies.
- Responsible for gathering and recording staff members’ DSRs.
- Tracks admission, discharge, certification and re-certification dates on all patients.
- Responsible for assisting with audits of patient information.
- Maintains accurate mailing lists of employees; patients; Medical Directors, physicians and nursing facilities and forwards any changes to the Corporate Office.
- Participates in and assists with community activities, i.e., health fairs, conventions, community education programs, etc. as requested.
- Assist with onboarding of new employees
- Assisting Human Resources with records management
- Maintaining office supply organization and ordering inventory as needed
- Other duties as assigned.
Skills Required
- At least 1 year of related experience
- Home health experience
- Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook
- Experience with Kinnser EMR
- Experience with Allscripts
- Bilingual Spanish language skills, including speaking, reading, and writing
- Reliable transportation
What We Do
CareOne Home Health And Hospice Inc., founded in 2010 and headquartered in Modesto, California, provides in‑home nursing, rehabilitation, chronic disease management and hospice services across the Central Valley and Bay Area. The company offers personalized care plans, skilled nursing, physical therapy and telemonitoring, with specialized programs for CHF, COPD, diabetes and post‑surgical recovery, working with physicians to reduce rehospitalization and support patients at home.
