Office Coordinator - Pleasanton, CA

Posted 2 Hours Ago
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Hayward, CA, USA
In-Office
Entry level
Healthtech
The Role
Coordinates daily office functions for a home healthcare agency, including clinician scheduling, customer and staff support, data entry, correspondence, filing, inventory, documentation, vendor coordination, work orders, and office equipment repairs. Requires strong communication, organization, customer service, troubleshooting, and time-management skills, plus proficiency with word processing and spreadsheet software, an active driver’s license, and a high school diploma or GED.
Summary Generated by Built In

* Join Our Team of Highly Talented and Committed Clinical Professionals. Become a part of a well-established 5-star rated agency*
Neogen Care’s vision is to transform the way healthcare is provided and received by patients in the home. We strive to improve the quality of patients’ lives with our experienced team of specially trained nurses, therapists, and caregivers. As a leading provider of medical and non-medical home care services, Neogen Care contributes to the future of our community and supports healthy lifestyles. We espouse a culture of professional excellence with a focus on our patients; and to provide our staff with a safe, respectful, inclusive and professional working environment.   
We are seeking to add an Office Coordinator to our NorCal Team. This position will be working in our Pleasanton office location, Monday to Friday, regular business hours.  


ESSENTIAL DUTIES: Under the management of the Supervisor.

  • Oversight of all office functions related to scheduling, compliance, general administrative tasks, etc.
  •  Answering office phone and correspondence, providing internal support to clinicians and staff, and external customer service to our client(s).
  • Developing and maintaining company employee schedules (clinicians, therapists, aides, etc.)
  •  Completing data entry and management in company systems/programs.
  • Maintaining schedules for requested services and providing them to clients/patients.
  • Providing direct support to staff and communicating with supervisors and
  • Department Heads to ensure safe and effective coverage of patients/client's needs.
  • Monitoring and ordering inventory for office and clinicians' supplies
  • Managing incoming and outgoing correspondence, including emails, faxes, mail and packages
  • Filing and organizing records, invoices and other important documentation
  • Submitting work orders and scheduling repairs for general office space and equipment
  • Ordering repairs for office equipment and maintenance, connecting with and escorting vendors
  • Office and clerical tasks as directed.

REQUIRED EDUCATION AND EXPERIENCE:

  • Strong written and verbal communication skills
  • Excellent organizational and time management skills
  • Great customer service and interpersonal skills
  • Friendly, service-oriented personality
  • Keen attention to detail
  • Problem-solving and basic troubleshooting skills
  • Proficiency with common word processing and spreadsheet software
  • Comfortable in a fast-paced environment
  • Active Driver's License
  • Minimum Education:  Highschool Diploma or GED.

Type: Full Time, Monday to Friday

Skills Required

  • Strong written and verbal communication skills
  • Excellent organizational and time management skills
  • Customer service and interpersonal skills
  • Friendly, service-oriented personality
  • Keen attention to detail
  • Problem-solving and basic troubleshooting skills
  • Proficiency with common word processing and spreadsheet software
  • Ability to work in a fast-paced environment
  • Active driver's license
  • High school diploma or GED
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The Company
HQ: Hayward, California
68 Employees
Year Founded: 2014

What We Do

Neogen Care is a privately owned and operated home health care services. We are guided by a tradition of personal, clinical and technological excellence combined with empathy, compassion, respect and sensitivity. Neogen Care offers reliable, medical and nursing care in one’s home through a set of skilled medical professionals, including physicians, skilled nursing care, physical therapy, occupational therapy, speech therapy, licensed social worker, and certified nursing aide. We aim in creating a positive impact in the life of the patients, their family members and care givers through continuum quality care par excellence. We believe that serving patients in the family ambiance is crucial as the warmth of the family can create wonders in the healing process. MISSION Our mission is to make your journey with us comfortable to the core. Our team with individualized in-home health care plans will work with you to fulfil your unmet wants and goals. Our team with efficient members work with compassion and competency in making your day.

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