Office and Feelgood Manager

Posted 12 Days Ago
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Cologne, North-Rhine-Westphalia, DEU
In-Office
Junior
Information Technology • Consulting
The Role
Manage the Cologne office, front desk, reception, suppliers, food orders, administrative processes, and employee support. Create a welcoming workplace and positive guest experience while coordinating meetings and workshops, supporting sustainability initiatives, and maintaining office operations. The role requires strong interpersonal, organizational, communication, and service skills, plus native German and business-fluent English.
Summary Generated by Built In

Are you passionate about hospitality: service-minded, people-focused, and eager to create a seamless work experience? We are looking for an Office & Feelgood Manager to join our First Impression Team in Cologne.
If you love working with people, have excellent interpersonal skills, and bring a business-driven mindset to everything you do, we'd love to hear from you! 
 

  
About the Role  
As part of our Global First Impression Team, you’ll play a key role across all service areas, including Office Management, Welcome Management and partly Event Management.  
In this fast-paced and ever-changing environment, your tasks will span a variety of areas to ensure seamless experiences for both employees and guests. It's a full-time junior-to mid-level position starting in January. Your role will be dynamic and encompass a wide range of responsibilities. From creating an outstanding first impression for our guests to managing the office space and coordinating workshops or meetings of all sizes - you’ll keep things running smoothly. You’ll manage the reception, serve as the go-to person for our employees and external visitors, and contribute to maintaining a well-functioning, welcoming, and inspiring work environment.  
Netlight works without strict hierarchies, so you quickly get responsibility and work in a very self-organized way.  

  

So, what does this position involve? 

  • Manage the office space, all its stakeholders, and the Front Desk to offer our guests and Netlighters the best possible impression  

  • Create a well-functioning and welcoming work environment  

  • Cooperate with external suppliers  

  • Managing food orders  

  • Admin support for the different processes  

  • Support Netlight colleagues with day-to-day matters  

  • Sustainability and environmental work 

  • You will have all of Netlight’s combined knowledge available – because knowledge sharing, diverse experiences, equality, and personal values are what working at Netlight is about.  

  

How can you contribute to it?  

  • You are a people person & a humble team player  

  • Your communication skills are top-notch, and you can naturally build trust  

  • You are native in German & business fluent in written and spoken English  

  • You pay attention to details & possess great organizational skills  

  • Experience in hospitality or other service-focused roles - like working in a restaurant, hotel, or as a flight attendant - can be a great foundation for this position.  

  

What do we offer?  

  • Be part of growing one of the most successful tech consulting companies in Europe  

  • An inspiring work environment in a network organization where you work closely with your colleagues in the global Operations Team  

  • A culture of knowledge sharing, feedback, mentorship, and coaching  

  • A sustainable work environment and a permanent working contract  


 

About Netlight  
Netlight Consulting is an IT consultancy with over 2000 Netlighters across Europe, with offices in Zurich, Berlin, Amsterdam, Copenhagen, Hamburg, Helsinki, Munich, Frankfurt, Oslo, Stockholm, Cologne, Madrid, Gothenburg & Toronto. As a network organization, our way of working is based on leveraging the combined competence, allowing us to benefit from our collective expertise, beyond the ability of the individual. Netlight is built on trust & responsibility.  

  

The role is a full-time position starting in January.  
Please send your CV in English. Interviews are ongoing, so send in your application as soon as possible. We will review your application, and we will get in touch within 2 weeks if we find that your profile matches our requirements.  
We are looking forward to receiving your application! 

Skills Required

  • Native German language proficiency
  • Business-fluent written and spoken English
  • Excellent interpersonal and communication skills
  • Strong organizational skills and attention to detail
  • People-oriented, humble, and collaborative team approach
  • Experience in hospitality or another service-focused role
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The Company
HQ: Stockholm
1,967 Employees
Year Founded: 1999

What We Do

Netlight is a relationship organisation of 2 000 consultants making aspiring digital leaders successful. Providing a full range of consultancy services from technology and design to data and management. Netlight has been awarded top employer several times, as well as for growth, continued profitability, and engagement for equality and diversity within the IT industry. Located in Stockholm, Oslo, Helsinki, Copenhagen, Munich, Hamburg, Berlin, Frankfurt, Zurich, Cologne and Amsterdam. We refine the concept of IT consulting to be about talents who, in cooperation, create valuable results for our clients. For our consultants, the client's interest always comes first. Our clients are market-leading within their field. Our goal is to deliver independent solutions and tangible results based on our clients’ conditions and business objectives. We accomplish this by focusing on competence, creativity and business sense. Our offering is realized by Netlight’s talented consultants, with qualifications above the ordinary. Netlight delivers independent solutions together and benefits from our collective expertise, beyond the single individual’s ability. This allows Netlight to engage where technology is business critical by taking on our clients’ biggest challenges and identifying opportunities or solving problems. We call it to grow talent, create together and engage in challenge

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