Greetings for the day!
My name is Suneetha from Testing Xperts, we are a global staffing, consulting and technology solutions company, offering industry-specific solutions to our fortune 500 clients and worldwide corporations.
Thanks & Regards,
Suneetha. G
+1 631-759-8044 EXT 303 (O)
+1 347-826-3427 (F)
Role: NOC Analyst
Location: Houston, TX
Job Description:
Must Have Skills (Top 3 technical skills only)*
• Certification in Asset Health Monitoring platforms (Solarwinds, Splunk>, AppDynamics, or related) preferred
• Configuration and Operational Management Experience with PtP / PtMP Radio / 2.4 / 5GHz Mesh Radio Systems (Tropos/Redline/Cambium/Cisco)
Top 3 responsibilities you would expect the subcon to shoulder and execute*:
• Provides Subject Matter Expertise (SME) to support teams to resolve priority issues, implement complex changes or to complete complex requests
• Provides Subject Matter Expertise (SME) to support projects. Guides and coaches Technology Technicians across the sub function
• Provides back up coverage to the Supervisor during times of absence
Nice to have skills (Top 2 only)
• Previous experience in operational support of mission critical services in large scale environments,
• Provide 24x7 (as required) technical support and response to all support queries internal and external, responsible for managing incidents to resolution
Desired years of experience* :
• At least 5 years relevant post-qualification experience (i.e. preferably in petroleum / mining industry with IT Operational experience)
• Previous experience in operational support of mission critical services in large scale environments,
• Infrastructure/network management experience in IT and / or process control in a large and remote environment
• Configuration and Operational Management Experience with PtP / PtMP Radio / 2.4 / 5GHz Mesh Radio Systems (Tropos/Redline/Cambium/Cisco)
• Familiarity of ServiceNow (or familiarity with ITSM systems) and SAP
• Knowledge, use and configuration of Asset Health Monitoring Tools (AppDynamics, Solarwinds, SCOM, Splunk>)
• Proven record of accomplishment in delivery of support services.
• Problem solving and understanding of root cause analysis techniques
• Proven track record in delivery of support services
Education/ Certifications (Required) :
• Bachelor’s degree in Information Technology, Business or related discipline - OR related discipline or equivalent IT/OT experience
• ITIL Certification preferred but not essential
• Certification in Asset Health Monitoring platforms (Solarwinds, Splunk>, AppDynamics, or related) preferred but not essential
Graduates
Additional InformationAll your information will be kept confidential according to EEO guidelines.
Skills Required
- At least 5 years relevant post-qualification experience in IT operations
- Bachelor's degree in Information Technology or related discipline
- Certification in Asset Health Monitoring platforms preferred
- ITIL Certification preferred but not essential
TestingXperts Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TestingXperts and has not been reviewed or approved by TestingXperts.
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Wellbeing & Lifestyle Benefits — Company materials highlight health and wellbeing initiatives, on‑premise recreational facilities, and access to nutrition and mental‑health coaches. Feedback suggests amenities like a gym, pool, cafeteria, and recreational activities contribute to a supportive environment.
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Strong & Reliable Incentives — Feedback suggests added incentives accompany base pay in some teams, alongside mentions of a good basic salary and other benefits. These tangible add‑ons enhance perceived total compensation for those who receive them.
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Career-Linked Recognition & Rewards — Company programs emphasize rewards and recognition for diligent efforts and high performance. Learning and development via an internal academy signal a link between growth opportunities and recognition.
TestingXperts Insights
What We Do
TestingXperts (Tx) is a leading provider of Digital Assurance and Quality Engineering services and solutions globally, with a dedicated division specializing in Digital Engineering. Recognized amongst the three largest pure-play quality engineering services companies worldwide, Tx is partnered with a plethora of Forbes Global 2000 & Fortune 500 companies. With our headquarters strategically located in Pennsylvania, USA, and London, UK, we maintain a dynamic network of offices and delivery centers across the US, UK, Canada, Netherlands, South Africa, UAE, India, and Singapore. Our services are impeccably tailored to meet the demands of next-gen technologies. Our specialization extends seamlessly to Automation, Digital, DevOps, Agile, Web, Mobility, AI/ML, RPA, Blockchain, IoT, and Big Data, reflecting our commitment to a holistic range of capabilities. By harnessing our in-house solutions, a globally distributed talent pool of skilled professionals, a specialized approach, and an efficiently streamlined global delivery model, Tx paves the way for transformative journeys. Noteworthy recognitions from industry analysts: - Featured in the 2025 Gartner® Market Guide for Application Testing Services. - Recognized as a 'Leader' position in NelsonHall's 2025 NEAT Chart for Quality Engineering. - Inclusion in EVEREST group’s PEAK metrics and ISG One. Prestigious awards we've earned: - Winners at The North American Software Testing Awards. - Winners at The European Software Testing Awards. - Winners at the DevOps Industry Awards. - Winners at GSA UK Professional Awards. - Great Place to Work Certified for five years in a row.
