Role: Entry Level - Operations Specialist
LOCATION: On-site in Pontiac, MI
SCHEDULE: Full-time, Monday–Friday, 8-hour shift
This is an entry-level client service-based opportunity designed for individuals who are eager to begin their career, develop new skills, and contribute to a supportive, team-focused culture. If you are someone who enjoys working in a collaborative environment and is looking for an engaging workplace where you can grow and build your career, then look no further! If these details describe what you are looking for in your next career move, we’d love to connect with you as UWM is seeking positive, detail-oriented individuals to join our team as Operations Specialists.
WHAT’S IN IT FOR YOU?
- Opportunities for career growth and development with free training, job shadowing, internal transfer pathways and mentorship programs
- Consecutive tenure-based pay increases
- Strong, collaborative, friendly and social environment where you can find your fit
This position is not eligible for employer-sponsored work authorization, either now or in the future. Applicants must be authorized to work in the United States without employer sponsorship.
WHAT YOU WILL BE DOING- Entering and validating data
- Labeling and organizing loan documents
- Ordering and verifying income documentation
- Monitoring requirements for a loan to be approved
- Reviewing state and federal compliance information
- Handling inbound and outbound calls
Qualifications:
- High school diploma or equivalent
- Comfortable using computers to look up information, read and write emails and use basic office software
- Ability to communicate clearly and professionally, including over the phone
- Process-oriented with strong organizational skills
- Positive attitude with a willingness to learn
- Experience working in a professional office, retail, customer service or similar setting
United Wholesale Mortgage is firmly committed to excellence and empowers individuals to become the best version of themselves. We provide opportunities to individuals who want to excel within the mortgage industry. We are an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
- Paid time off (PTO)
- Promotion and growth opportunities offered
- Comprehensive health, dental and vision benefits offered
- Weekly paychecks
- Free 24/7 gym
- Complimentary fruit and drinks
Skills Required
- High school diploma or equivalent
- Comfort using computers to look up information, read and write emails, and use basic office software
- Clear and professional communication skills, including telephone communication
- Process-oriented approach and strong organizational skills
- Positive attitude and willingness to learn
- Experience in a professional office, retail, customer service, or similar setting
United Wholesale Mortgage Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about United Wholesale Mortgage and has not been reviewed or approved by United Wholesale Mortgage.
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Healthcare Strength — Health coverage is characterized as strong, with comprehensive insurance options highlighted positively across roles. On top of core medical, dental, and vision, offerings are presented as robust and well-regarded.
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Wellbeing & Lifestyle Benefits — Extensive on-site amenities—such as a free fitness center, urgent/primary care, physical therapy, chiropractic and massage services, yoga, and broad campus conveniences—stand out as a signature strength. These services expand everyday support and accessibility during the workday.
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Leave & Time Off Breadth — Paid time off is a defined part of the package and is available from the first year. Additional programs like paid volunteer time and a paid sabbatical extend the overall leave offering.
United Wholesale Mortgage Insights
What We Do
At UWM, we’re dedicated to making dreams come true for our team members, our broker partners and homebuyers nationwide — an approach that’s led us to become the #1 mortgage lender in America and sustain a decorated, award-winning culture. We’re constantly searching for curious and creative minds, from entry level to seasoned veterans, and will embrace your expertise, enable you to learn new skills and offer continuous improvement opportunities to help plant the seeds for your career and take you to the next level. And we help support our team members with a welcoming environment they can call home. Our one-of-a-kind campus features perks and benefits focused on making your life and time at the office more convenient. We offer a free 24/7 on-site fitness center, multiple onsite food options, paid training, flexible start times, diversity programs, a primary care doctors office and so much more. When it’s combined with the opportunity to improve and advance, you’ll be well on your way to building a life and career of your making. Take the first step in your career at UWM. Apply today. All posts and information on this page are subject to change. Certain restrictions may apply. NMLS #3038 l Equal Housing Lender l nmlsconsumer.org
Why Work With Us
At UWM, people are at the core of everything we do. Bring your unique background, ideas and ambition and we'll give you the power to achieve your dreams and positively impact the lives of others within and beyond the walls of our one-of-a-kind campus. Move fast here. Make friends here. Work hard here. Be YOU here.
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