Hybrid, LA area, Bay Area, NYC metro, and South Florida
THE ORGANIZATION:
Accion Opportunity Fund is an unparalleled financial support system that provides small business owners with access to capital, networks, and coaching. We work to build inclusive and accessible options for these determined business owners. For over 30 years we have deployed over $1 billion in over 35,000 loans and served 4 million business owners with educational resources. Our client base is nearly 90% from underserved communities.
In addition to providing resources and loans to small businesses, we also conduct original research, advocate for policy changes, and finance community construction projects in low-income neighborhoods through our New Markets Tax Credit program.
AOF is on a journey to both scale our impact and become financially sustainable. We’re building a better system for underserved small businesses and a workplace where passionate problem-solvers, data-driven thinkers, and small business champions thrive.
For more information about us, visit https://aofund.org/
ROLE SUMMARY:
Accion Opportunity Fund's New Markets Tax Credit (NMTC) program brings private investment into community construction projects in low-income communities across the country. We have received $643 million in NMTC allocation over 15 rounds, including a record $85 million award for the 2024-2025 round. To date, we have invested $547 million across 45 high impact community projects nationally.
The NMTC Portfolio & Compliance Associate keeps that program running smoothly: monitoring the health of projects in our portfolio, making sure borrowers stay on track with their reporting, turning project data into clear impact and regulatory reports, and providing hands-on administrative support to the team.
The role is a mix of analytical and administrative work. A significant part of the job is coordination: managing documents, tracking deadlines, scheduling, and keeping files and systems organized. It's a great fit for someone with strong communication and organizational skills, exceptional attention to detail, and comfort with numbers. You'll juggle multiple reporting deadlines and relationships with borrowers, investors, and partners, working independently as you learn the role. Experience from a bank, SBA lender, CDFI, or similar lending environment translates well. Prior NMTC experience is not required. We will teach you the program.
JOB DUTIES AND RESPONSIBILITIES:
Portfolio Monitoring & Compliance
- Serve as the main point of contact for borrowers on ongoing reporting requirements, collecting and reviewing items such as financial statements, insurance, and compliance certifications.
- Review borrower financial statements and test compliance with loan covenants, flagging concerns to the NMTC Manager.
- Help prepare and update risk ratings for projects in the portfolio.
- Review construction draw requests and supporting documentation, working with the team and outside partners to resolve questions.
- Prepare and submit required investor reports accurately and on time to meet all reporting requirements.
- Track deadlines in Salesforce, follow up on outstanding items, and keep status notes current.
Impact & Regulatory Reporting
- Prepare and distribute annual community impact surveys to borrowers, collect responses, and analyze the results (jobs, services, community outcomes) for AOF, investors, and the CDFI Fund.
- Support required reporting to the CDFI Fund, taking ownership over time, including coordinating with partner organizations on shared projects.
Pipeline & Closing Support
- Conduct initial screening of prospective projects, including entering project information in Salesforce and communicating with project sponsors and consultants.
- Support loan closings by organizing legal and due diligence documents, gathering signatures, and setting up reporting templates for newly closed projects.
- Conduct post-closing orientation calls with borrowers
- Assist with the NMTC allocation application.
Administrative & Team Support
- Provide day-to-day administrative support to the NMTC team, including document management, filing in Salesforce and SharePoint, marketing support, scheduling, and meeting coordination.
- Coordinate NMTC Advisory Board meetings, including logistics, materials, and minutes.
- Help keep program materials such as project summaries, website content, and presentations up to date.
- Find ways to make our processes more efficient (for example, streamlining tracking and reminders in Salesforce) and keep procedures documented.
- Take part in occasional project site visits.
MUST HAVES:
- Bachelor's degree (preferably in business, finance, accounting, real estate, or a related field), or an equivalent combination of education and experience.
- 1–3 years of experience in an area such as commercial or small business lending (bank, SBA lender, or CDFI), loan or credit administration, portfolio monitoring, compliance, grants/contract administration or nonprofit program support.
- Ability to read financial statements and calculate basic financial ratios.
- Strong Excel skills (formulas, sorting and filtering, pivot tables) and comfort working with data.
- Experience with Salesforce or another CRM/database.
- Excellent time management, organization and attention to detail; comfortable handling a high volume of administrative tasks and multiple deadlines at once. Project management experience is a plus.
- Clear, professional written and verbal communication, and comfort working with outside partners.
- Sound judgment, discretion with confidential information, and a good sense of when to escalate.
- Commitment to our mission and to expanding economic opportunity in underserved communities.
NICE TO HAVES:
- Experience with covenant monitoring, risk ratings, or construction draw reviews.
- Experience with NMTCs, CDFIs, community development finance, other tax credit programs, or impact reporting.
- Comfort reading legal documents such as loan agreements.
- Interest in process improvement or automation tools.
PERKS AND BENEFITS:
Our mission is what motivates us to come to work each day. We know that happy employees are productive employees, which is why we offer a comprehensive benefits package that includes:
- Competitive salary commensurate with experience.
- An environment that values work-life balance and monthly remote work reimbursements.
- 100% company-funded Medical, Dental, Vision, Life & Disability coverage for employees (Based upon your plan selection). 90% company-funded dependent coverage (Based upon your plan selection) as well as Flexible Spending Accounts.
- Voluntary benefits with payroll deduction for Supplemental Life & AD&D insurance and legal plans.
- Tax deferred & Roth 403(b) Retirement Plan with employer match.
- 15 paid vacation days, 12 paid holidays, 1 floating paid holiday, 10 Sick days, and paid parental leave.
We are an equal opportunity employer and committed to improving diversity, equity, and inclusion at Accion Opportunity Fund. AOF does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Salary Range*: $32.69-$46.15
*Please note that the above salary range is a national range, and compensation is dependent upon the candidate’s experience and skill level.
Skills Required
- Bachelor's degree, preferably in business, finance, accounting, real estate, or a related field, or equivalent education and experience
- 1-3 years of experience in commercial or small business lending, loan or credit administration, portfolio monitoring, compliance, grants or contract administration, or nonprofit program support
- Ability to read financial statements and calculate basic financial ratios
- Strong Excel skills, including formulas, sorting, filtering, and pivot tables
- Experience with Salesforce or another CRM/database
- Strong time management, organization, and attention to detail
- Ability to manage high-volume administrative tasks and multiple deadlines
- Clear, professional written and verbal communication skills
- Comfort working with outside partners
- Sound judgment and discretion with confidential information
- Commitment to expanding economic opportunity in underserved communities
- Experience with covenant monitoring, risk ratings, or construction draw reviews
- Experience with NMTCs, CDFIs, community development finance, other tax credit programs, or impact reporting
- Comfort reading legal documents such as loan agreements
- Interest in process improvement or automation tools
- Project management experience
What We Do
Accion Opportunity Fund Community Development (AOFCD) is a Treasury-certified Community Development Financial Institution that makes loans to small businesses lacking affordable credit from traditional sources, particularly businesses owned by people of color and people with low or moderate incomes. Through Accion Opportunity Fund, entrepreneurs can also access free business advising, education, and support to build resilient businesses and expand economic opportunity.
