The Role
Operates and supports network security infrastructure in a data center environment, handling incidents, changes, service requests, troubleshooting, root cause analysis, monitoring, and technical configurations. Provides 24/7 on-call support, manages vendor escalations, and maintains documentation and process standards. Requires extensive enterprise network security experience with Juniper, Fortinet, F5, firewalls, routing, switching, VPNs, authentication, and load balancing.
Summary Generated by Built In
A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant, are listed in the Global 100 Most Sustainable Companies, and have been named one of Forbes’ World’s Best Employers 2025.
At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future.
Find your place. Transform your future
Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful.
People transform when they Love What They Do
This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating an environment where you can grow, feel valued and make a difference.
When you join us, you are encouraged to share your ideas, challenge the way things are done, and work with others to build something better. If you are looking for a place where your voice is heard, your development is supported, and your work feels meaningful, you will feel at home at Ricoh.
Tasks
What you will be doing
* Operate and support network security infrastructure in a data center environment
* Handle incidents, changes, and service requests in line with SLAs
* Provide 24/7 support (on-call rotation: 1 week per month)
* Perform troubleshooting, root cause analysis, and performance monitoring
* Convert high-level designs into technical configurations
* Manage vendor communication and escalations
* Maintain high standards of documentation, approvals, and processes
Requirements
You will ideally have
* 8+ years of experience in network/security engineering (enterprise environments)
* Strong hands-on experience with:
Juniper (SRX)
Fortinet (Firewalls & Proxy)
F5 (LTM, preferably with cloud/WAF exposure)
* TCP/IP, routing & switching (data center / service provider environments)
* Firewalls, VPNs, authentication systems, load balancing
* Strong analytical skills and troubleshooting mindset
* Palo Alto, Cisco, CheckPoint, Arista, Meinberg
* Fluent English and ability to work in international teams
Benefits
In return for your commitment, you can expect
At Ricoh, work should feel meaningful, supportive and fulfilling. The Ricoh Promise shapes your experience through four pillars that bring our culture to life.
Love to Connect
You become part of a global community built on openness, inclusion and genuine collaboration.Across teams, countries and roles, you'll find people who listen, involve and encourage you - helping you feel valued and able to be yourself every day.
Love to Grow
Your development truly matters to us. With access to learning pathways, mentoring and career opportunities across functions and countries, you'll be supported to stretch your skills, explore new directions and stay future-ready in a changing world.
Love to Give Back
Purpose is part of how we work. You'll have opportunities to make a difference through volunteering, sustainability initiatives and community programmes that reflect our shared values and commitment to positive impact.
Love to Succeed
Success at Ricoh is something we pursue together. You'll benefit from fair rewards, flexible working, wellbeing resources and real recognition - including programmes such as the Imagine. Change. Awards, where colleagues celebrate each other's achievements.
We are an equal opportunities employer
We believe that diverse perspectives make us stronger, and we welcome applications from people of all backgrounds, identities, and experiences. Our hiring decisions are based on skills, experience and potential, and we are committed to creating a fair and inclusive recruitment process. If you require any reasonable adjustments at any stage of the recruitment journey, please let us know and we will support you to bring your best self forward.
At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future.
Find your place. Transform your future
Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful.
People transform when they Love What They Do
This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating an environment where you can grow, feel valued and make a difference.
When you join us, you are encouraged to share your ideas, challenge the way things are done, and work with others to build something better. If you are looking for a place where your voice is heard, your development is supported, and your work feels meaningful, you will feel at home at Ricoh.
Tasks
What you will be doing
* Operate and support network security infrastructure in a data center environment
* Handle incidents, changes, and service requests in line with SLAs
* Provide 24/7 support (on-call rotation: 1 week per month)
* Perform troubleshooting, root cause analysis, and performance monitoring
* Convert high-level designs into technical configurations
* Manage vendor communication and escalations
* Maintain high standards of documentation, approvals, and processes
Requirements
You will ideally have
* 8+ years of experience in network/security engineering (enterprise environments)
* Strong hands-on experience with:
Juniper (SRX)
Fortinet (Firewalls & Proxy)
F5 (LTM, preferably with cloud/WAF exposure)
* TCP/IP, routing & switching (data center / service provider environments)
* Firewalls, VPNs, authentication systems, load balancing
* Strong analytical skills and troubleshooting mindset
* Palo Alto, Cisco, CheckPoint, Arista, Meinberg
* Fluent English and ability to work in international teams
Benefits
In return for your commitment, you can expect
At Ricoh, work should feel meaningful, supportive and fulfilling. The Ricoh Promise shapes your experience through four pillars that bring our culture to life.
Love to Connect
You become part of a global community built on openness, inclusion and genuine collaboration.Across teams, countries and roles, you'll find people who listen, involve and encourage you - helping you feel valued and able to be yourself every day.
Love to Grow
Your development truly matters to us. With access to learning pathways, mentoring and career opportunities across functions and countries, you'll be supported to stretch your skills, explore new directions and stay future-ready in a changing world.
Love to Give Back
Purpose is part of how we work. You'll have opportunities to make a difference through volunteering, sustainability initiatives and community programmes that reflect our shared values and commitment to positive impact.
Love to Succeed
Success at Ricoh is something we pursue together. You'll benefit from fair rewards, flexible working, wellbeing resources and real recognition - including programmes such as the Imagine. Change. Awards, where colleagues celebrate each other's achievements.
We are an equal opportunities employer
We believe that diverse perspectives make us stronger, and we welcome applications from people of all backgrounds, identities, and experiences. Our hiring decisions are based on skills, experience and potential, and we are committed to creating a fair and inclusive recruitment process. If you require any reasonable adjustments at any stage of the recruitment journey, please let us know and we will support you to bring your best self forward.
Skills Required
- 8+ years of experience in network or security engineering in enterprise environments
- Hands-on experience with Juniper SRX
- Hands-on experience with Fortinet firewalls and proxy
- Hands-on experience with F5 LTM
- F5 cloud or WAF exposure
- Experience with TCP/IP, routing, and switching in data center or service provider environments
- Experience with firewalls, VPNs, authentication systems, and load balancing
- Strong analytical and troubleshooting skills
- Experience with Palo Alto, Cisco, Check Point, Arista, or Meinberg
- Fluent English and ability to work in international teams
- Ability to participate in a 24/7 on-call rotation
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The Company
What We Do
Ricoh Europe specializes in providing and integrating end-to-end technology, solutions, and services to help organizations respond to evolving workplace demands. By leveraging digital services and process automation, the company optimizes workflows and enhances productivity. Their offerings range from traditional office equipment like printers and copiers to advanced digital tools, all designed to support worker creativity and deliver fulfillment through work.









