TalkNMore Communications Ltd (aka www.talknmore.com) is a Next Generation Communications Providers located in Blyth, United Kingdom. TalkNMore Communications’s objective is not simply to provide you with your voice and data solutions. As a business ourselves, we understand the importance of communication and Quality of Experience. This stems beyond just the effectiveness of the service itself. Rather, it encompasses the overall value: fit, flexibility, security, price, and selection. We integrate personal integrity and a strong commitment to the values of service in everything we do – inside and out.
It’s our goal every day to combine an entrepreneurial spirit and innovative thinking to support our clients. Giving back to our clients, our associates, and the communities where we live and do business is an idea we take very seriously.
Network Engineers with 1 to 7 years experience to work within engineering teams to serve our growing client base. The Network Engineer has primary responsibility for Network Operating Center (NOC) administration, LAN/WAN project implementation and long-term client support, including heavy interaction with end-users in diverse computing environments.
Network Engineers are challenged on a daily basis working in an energetic, fast moving, collaborative, demanding & results-oriented work environment.
QualificationsMinimum Technical Prerequisites for Network Engineers
NOS Server
Required: Windows 2003
Also applicable: Windows NT, Linux, UNIX, Macintosh, Novell
- Installation, configuration and troubleshooting
- Configure file, print and remote access services
- Basic administration, including add/remove users and groups, configure file permissions, check event logs, configure and restore from backup
Enterprise E-mail
Required: Exchange 2003 and 2007
Also applicable: Lotus Notes, Groupwise, SendMail
- Installation, configuration and troubleshooting of clients, including remote clients
- Basic administration of enterprise e-mail application, including add/remove users and group, configure folder permissions if applicable, forward mail to other accounts, and add aliases
Workstation
Required: Windows 95/98/00/XP/Vista
- Troubleshooting and configuration
- Configuration of standard POP, SMTP & Exchange clients including Outlook and Outlook Express.
- Installation, configuration, troubleshooting and customization of MS Office Suite applications per customer's preferences
- Solid understanding of and ability to install, configure and test workstation hardware including video cards, modems, NICs, sound cards, hard drives, and Palm Pilots.
Other Preferred Technical Knowledge
- Experience with remote monitoring and management solutions and technologies
- Solid understanding of and ability to configure TCP/IP and troubleshooting Internet connectivity
- Experience with and understanding of routers and firewalls
- Experience and understanding of Terminal Services & Citrix
- Understanding of relationship between switches, hubs, patch panels and connecting nodes to a network
- Understanding of DNS services
Other Considerations
- Takes ownership of tasks and follows through to ensure complete resolution
- Takes a personal interest in, and responsibility for, quality of work they perform or are associated with
- Ability to pay close attention to detail while performing technically detailed tasks
- Ability to deal effectively with stressful situations
- Ability and willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members
- Ability to provide accurate time estimates for how long a task will take
- Ability and willingness to constructively hold others accountable for their actions
- Understands that the success of individuals is measured by the success of their teams
- Ability to quickly learn new technologies through the use of self-study materials and intuition
- Ability to articulate technical information clearly and simply to non-technical people
- Enjoys helping people to the extent that no problem is considered mundane, no matter how simple the solution (i.e. -- Susie can't print)
- Is self-motivated and can be self-directed when necessary
- Enjoys sharing information, supporting others, and working on a team to achieve team goals
All your information will be kept confidential according to EEO guidelines.
Skills Required
- 1 to 7 years of experience
- Installation, configuration and troubleshooting of NOS servers
- Installation and troubleshooting of enterprise email applications
- Troubleshooting and configuration of workstations
- Ability to configure TCP/IP and troubleshoot Internet connectivity
- Understanding of routers and firewalls
- Experience with remote monitoring solutions
What We Do
TalkNMore offers high quality Internet telephony solutions that are viable and cost-effective alternatives to existing traditional telephone services. TalkNMore's expertise includes consultancy, software development of SIP dialers, design and implementation of full-scale solutions to manage VoIP Services, VoIP Billing systems, Callshops and Internet Cafes. TalkNMore emphasis on Service Quality and World-class facilities, offers clients real-time management with flexible levels of support. talkNmore clients have access to manage their own VoIP business under their own Private Labels. Joining the leaders in the retail telecommunication industry, talkNmore is able to secure low rates and offer its customers the benefit of these competitive rates. talkNmore is a leading carrier, routing millions of minutes of international calling traffic from other carriers through its own telecommunications switching and network infrastructure. Due to its expanding telecom traffic in key worldwide markets and its competitively priced services, carriers and end-users can take full advantage of talkNmore's discounted rates and commitment levels. Our strategy at TalkNMore is to provide our customers the quality VoIP technology with best rates that can meet with our customers' need. We believe that customer satisfaction is the only key to our success.
