The Role
Maintains and supports network infrastructure across VMware, Juniper, Microsoft, wireless, LAN, and remote-site environments. Monitors systems, responds to alerts, troubleshoots incidents, identifies root causes, escalates support calls, installs and repairs remote sites, and supports first-line team members. The role requires knowledge of network hardware, protocols, cabling, routing, redundancy, load balancing, monitoring, and ICT solutions, while collaborating with senior network engineers to maintain secure, reliable, and highly available systems.
Summary Generated by Built In
Responsibilities
Job Responsibilities:
- Maintain and Support network infrastructure for the organization, with a focus on VMware, Juniper, and Microsoft technologies
- Perform necessary checks, apply monitoring tools and responding to alerts.
- Administration and implementation of all wireless infrastructure to support the organization.
- Installation of new remote sites and travelling to remote sites to complete repairs as required.
- Provide 1st line support team members.
- Knowledge of network cabling systems and functionality and proven experience with LAN support.
- Identify problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail.
- Assist in analyzing, assigning and escalating support calls.
- Investigate support calls assigned and identify the root cause of incidents and problems.
- Working technical knowledge of current network hardware, protocols, and Internet standards.
- Work closely with the Senior Network Engineers to make sure all systems are secure and operational.
Living the spirit:
- In the dynamic world of network management, we value authenticity. We recognize the importance of each team member's unique perspective, skills, and creativity. By daring to be ourselves, we foster an environment where original ideas and innovative solutions thrive.
- We approach each day with a sense of adventure, embracing the opportunity to solve complex problems, optimize network performance, and adapt to evolving technologies.
- We firmly believe that teamwork is the foundation of our success. We actively engage in knowledge sharing, support one another, and work harmoniously with colleagues from diverse departments. We encourage and embrace the idea of Team work makes the dream work as we all work together to achieve business goals.
- We are dedicated to ensuring that our network systems maintain the highest levels of availability and uptime. We achieve this by consistently offering our assistance to fellow team members whenever it is needed.
Job Specification:
- Relevant Diploma/Degree in Information Technology
- 2-3 years’ experience with Juniper or equivalent routing and switching technologies
- 2-3 years’ experience with Load Balancing or related technologies, Internationally recognized Microsoft Qualification
- Good understanding of network monitoring, reporting, and alerting
- Good understanding of network routing and redundancy
- Practical experience in troubleshooting networks
- Practical experience in the application of ICT technologies to solve network problems
- Strong administrative skills.
Skills Required
- Relevant diploma or degree in Information Technology
- 2–3 years of experience with Juniper or equivalent routing and switching technologies
- 2–3 years of experience with load balancing or related technologies
- Internationally recognized Microsoft qualification
- Understanding of network monitoring, reporting, and alerting
- Understanding of network routing and redundancy
- Practical experience troubleshooting networks
- Practical experience applying ICT technologies to solve network problems
- Strong administrative skills
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The Company
What We Do
BET Software is one of the most diverse betting software providers in Sub-Saharan Africa. It develops reliable online and retail betting solutions and other software systems. Its SyX platform provides a sportsbook integrated with casino betting, virtual games, and live lotteries, and is designed to handle large transaction volumes on low-end hardware and in areas with limited internet connectivity. The company is expanding its international footprint.








