The Role
Manages hybrid enterprise infrastructure across on-premises systems, Azure, Microsoft 365, networking, servers, virtualization, storage, backups, and security platforms. Responsibilities include FortiGate firewall administration, Azure networking, identity and access control, Intune, Sentinel, DLP, endpoint security, EMR infrastructure, compliance, vendor coordination, and healthcare IT support. Requires extensive network and infrastructure administration experience, healthcare IT knowledge, cloud expertise, and security compliance experience.
Summary Generated by Built In
We are seeking an experienced Network & Infrastructure Administrator to join our growing IT team and play a critical role in maintaining, securing, and optimizing our enterprise infrastructure. This position is ideal for a hands-on professional with strong expertise in networking, cloud technologies, cybersecurity, and healthcare IT environments.
The successful candidate will be responsible for managing our hybrid infrastructure, including on-premises systems, Microsoft Azure services, Microsoft 365 environments, and enterprise security solutions, while ensuring compliance with healthcare regulatory standards.
Key Responsibilities
Network Infrastructure Management
- Design, implement, and maintain wired, wireless, and cloud network infrastructure
- Manage VLANs, DHCP, DNS, NTP, and NAT configurations
- Monitor network performance and optimize network resources
- Administer FortiGate firewall solutions (on-premise and cloud-based) including:
- Network and VLAN policies
- Site-to-site connectivity
- VPN client management
- SD-WAN implementation and management
- Configure and manage Azure networking components:
- Virtual Networks (VNets)
- Network Security Group (NSG) rules
- Network peering
- Private endpoints
- NAT gateways and routing
- Manage physical access control solutions
- Manage CCTV systems
- Maintain network resources security updates
Security & Access Control
- Administer endpoint security solutions
- Manage Microsoft Entra ID access control policies and conditional access
- Implement and manage security policies and compliance controls across infrastructure
- Manage Intune policies and device management
- Design, implement, and improve Data Loss Prevention (DLP) policies
- Apply ADHICS guidelines in security implementation
- Manage user access and privileges across systems
Cloud, Virtualization & Server Administration
- Administer Azure cloud infrastructure and networking (VNets, VNet peering, NAT gateways,
routing, private endpoints)
- Manage Azure Virtual Machines
- Manage Azure Virtual Desktop (AVD) environments
- Manage Microsoft Teams Admin Center
- Oversee Hyper-V server infrastructure and virtual machine management
- Provision and manage NAS storage
- Manage Windows Server environments and configurations
- Administer Linux server infrastructure
- Maintain and manage backup solutions
Microsoft 365 & Identity Management
- Administer Office 365 and Exchange environments
- Maintain Exchange rules and security policies
- Manage device management policies and security controls through Intune
- Configure and maintain Microsoft Sentinel for log management and alert rule creation
- Monitor user access and authentication patterns
EMR & Third-Party Management
- Demonstrate knowledge of EMR application flow and regulatory requirements
- Manage EMR servers and dependent services
- Coordinate with EMR vendors for support and updates
- Coordinate with third-party vendors for solutions and technical support
Requirements
Experience
- 5+ years of network and infrastructure administration experience
- Minimum 3 years of experience in healthcare IT environments
- Demonstrated experience with ADHICS compliance implementation and processes
- Proven experience managing FortiGate firewalls in production environments
- Hands-on experience with Azure cloud services and hybrid networking
- Experience with Microsoft 365, Intune, and Entra ID administration
Technical Skills
- Advanced knowledge of network design and implementation (wired, wireless, cloud)
- Proficiency in VPN, SD-WAN, and firewall technologies
- Strong Azure networking expertise (VNets, NSGs, peering, private endpoints)
- Windows Server and Linux administration
- Experience with monitoring and log management tools
- Backup and disaster recovery solution management
- Knowledge of EMR systems and healthcare IT infrastructure
Security & Compliance Knowledge
- Understanding of ADHICS guidelines and compliance requirements
- Knowledge of DLP policies and endpoint security
- Familiarity with healthcare regulatory requirements
- Experience implementing access control and security policies
Soft Skills
- Strong problem-solving and troubleshooting abilities
- Excellent communication and documentation skills
- Ability to work independently and collaborate with cross-functional teams
- Project management and organizational capabilities
- Vendor management experience
Education
- Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent professional experience in infrastructure administration
Benefits
- Work with leading cloud, security, and infrastructure technologies.
- Be part of a mission-driven healthcare organization that impacts lives every day.
- Opportunity to lead infrastructure modernization and cybersecurity initiatives.
- Collaborative, professional, and growth-oriented environment.
- Competitive compensation and benefits package.
Skills Required
- 5+ years of network and infrastructure administration experience
- Minimum 3 years of experience in healthcare IT environments
- Experience implementing ADHICS compliance and processes
- Production experience managing FortiGate firewalls
- Hands-on experience with Azure cloud services and hybrid networking
- Experience administering Microsoft 365, Intune, and Entra ID
- Advanced knowledge of wired, wireless, and cloud network design and implementation
- Proficiency with VPN, SD-WAN, and firewall technologies
- Strong Azure networking expertise, including VNets, NSGs, peering, private endpoints, routing, and NAT gateways
- Windows Server and Linux administration experience
- Experience with monitoring and log management tools
- Backup and disaster recovery solution management experience
- Knowledge of EMR systems and healthcare IT infrastructure
- Knowledge of DLP policies and endpoint security
- Experience implementing access control and security policies
- Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent professional experience
- Strong troubleshooting, communication, documentation, collaboration, organizational, and vendor management skills
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The Company
What We Do
Housecall is an Abu Dhabi-based, tech-enabled primary care practice that provides virtual and in-person medical care. Its model combines digital technology with an in-office and at-home clinical experience, enabling convenient consultations, home laboratory testing, medication delivery, and online scheduling. Serving individuals, families, and businesses across the UAE, Housecall aims to make primary care more accessible while improving healthcare outcomes and quality of life.
