Class Title: IT / Network Administrator
EEOC: Administration
FLSA: Non-Exempt
Summary of Position:
Under limited supervision, the IT / Network Administrator maintains, manages, and supports daily operations for highly reliable network and wireless systems. This role ensures seamless connectivity across water, wastewater, and administrative operations using broad technical expertise and up-to-date industry knowledge.
Organizational Relationships:
Reports to: IT / SCADA Supervisor
Directs: This is a non-supervisory position
Other: Has contact with District employees, the public, consultants, contractors, and suppliers
Duties and Responsibilities:
1. Tests, evaluates, procures, configures, and maintains network, telephony, and wireless hardware and software.
2. Performs routine diagnostics and testing to resolve network and telephony issues promptly.
3. Conducts health checks, optimizes network bandwidth, performs sizing estimates, and assists with solution-based cost analyses.
4. Enforces network security protocols and ensures strict adherence to organizational policies, standards, and regulatory requirements.
5. Contributes to disaster recovery definitions, network test plans, lifecycle forecasting, and system retirement strategies.
6. Partners with internal departments and project teams to schedule and communicate network installations and updates.
7. Monitors vendor deliverables against service level agreements (SLAs) and assists in managing the hardware inventory.
Knowledge:
• Networking and telephony operating systems, protocols, and monitoring tools.
• Network capacity planning and internet connectivity standards.
• Industry and departmental best practices, security standards, and policies.
Skill In:
• Designing, installing, and maintaining telecommunications links and network equipment.
• Analyzing bandwidth requirements, adjusting capacity, and evaluating system interdependencies.
• Utilizing effective training methods to onboard team members or adopt new technologies.
Ability To:
• Diagnose and resolve complex operational issues using structured problem-solving approaches.
• Identify customer needs and deliver timely, practical solutions.
• Adapt quickly to emerging technologies, identifying both localized issues and broader trends.
• Communicate technical concepts clearly to diverse audiences and collaborate across teams.
• Maintain trust, reliability, and confidentiality across all professional interactions.
Minimum Qualifications:
• Two (2) years of education from an accredited college or university in a field related to the job plus two (2) years of related experience.
• Experience may substitute for education up to two (2) years.
Licenses and Certifications:
• Must possess a valid Texas Class C Driver’s License
Physical Demands:
• Requires moderate physical effort involving kneeling, crouching, crawling, lifting/pushing/carrying objects up to 50 lbs
Dexterity:
• Must perform coordinated movements involving placing and turning motions
Sensory Requirements:
• Must be able to perceive and distinguish colors, sounds, and communicate clearly
Work Environment:
• Regular exposure to adverse environmental conditions including dirt, dust, humidity, fumes, noise, electrical currents, moving machinery, traffic hazards, toxic substances, and confined spaces.
Selection Guidelines
• Formal application, rating of education and experience; oral interview, and reference check; job-related tests may be required.
• The duties listed above are intended only as illustrations of the various types of work that may be performed. Omitting specific duty statements does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
• The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Skills Required
- Two years of education from an accredited college or university in a job-related field
- Two years of related professional experience
- Experience may substitute for up to two years of education
- Valid Texas Class C Driver's License
What We Do
Travis County Water Control and Improvement District No. 17 (WCID 17) is a non-profit public utility that provides quality water and wastewater services to customers in the Lake Travis area of Central Texas, specifically along FM 620 in West Travis County. The District has a long history of serving the community and operates under the authority established by the state of Texas.









