. NET, SQL, and UX technologies (GC--USC)

Posted 10 Days Ago
Be an Early Applicant
Redmond, WA, USA
In-Office
Mid level
Information Technology • Professional Services • Software • Consulting
The Role
Provide technical application support for .NET/SQL/UX applications in Azure: troubleshoot and debug, run user support sessions, monitor SQL/Web/Windows servers and platforms, respond to alerts, manage problems, track SLAs, produce reporting/analytics, use ServiceNow, automate tasks with PowerShell, and assist with basic project management and trend analysis.
Summary Generated by Built In
Company Description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Description

Job Description:-

  • At least 2 years of experience in .NET, SQL, and UX technologies
  • At least 2 years’ experience in working with Azure environment
  • Hands on experience on technical application support using MS technologies.
  1. Trouble shooting and debugging the issues.
  1. Getting on sessions with users and walking through steps
  • Hands on experience on Monitoring and responding to alerts:
  1. SQL Server monitoring.
  1. Web server monitoring.
  1. Platform monitoring.
  1. Transaction Monitoring.
  1. Web Servers monitoring (Azure experience preferred)
  1. Windows server health monitoring
  1. Patch Compliance
  1. Attending to alerts
  • Experience on Problem Management.
  • Experience on reporting, Analytics, Live Site Focus. Tracking SLAs
  • Hands on experience on ticketing system like Service NOW
  • Experience in Automation experience and power shell scripting
  • Good communication skills
  • Basic project management knowledge\experience and trend analysis

Qualifications

Basic Qualifications :-

  • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • At least 4 years of experience within the Information Technologies.

Additional Information

Note:-
This is a Full-Time & Permanent job opportunity for you.
Only US Citizen, Green Card Holder, GC-EAD, H4-EAD & L2-EAD can apply.
No OPT-EAD, H1B & TN candidates please.
Please mention your Visa Status in your email or resume.

Skills Required

  • At least 2 years of experience in .NET, SQL, and UX technologies
  • At least 2 years experience working with Azure environment
  • Hands-on technical application support using Microsoft technologies
  • Troubleshooting and debugging application issues
  • Conducting user sessions and walkthroughs
  • SQL Server monitoring experience
  • Web server monitoring experience
  • Platform and transaction monitoring experience
  • Windows server health monitoring and patch compliance
  • Experience in problem management
  • Experience in reporting, analytics, live-site focus, and tracking SLAs
  • Hands-on experience with ticketing systems such as ServiceNow
  • Automation experience and PowerShell scripting
  • Good communication skills
  • Basic project management knowledge/experience and trend analysis
  • Bachelor's degree or equivalent (or three years progressive experience per year of education)
  • At least 4 years of experience in Information Technologies
  • Authorization to work in the US (US Citizen, Green Card Holder, GC-EAD, H4-EAD, or L2-EAD). No OPT-EAD, H1B, or TN candidates
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The Company
87 Employees
Year Founded: 2007

What We Do

SonSoft Inc. is a global consulting and IT services firm specializing in software development, software consultancy, and Information Technology Enabled Services (ITES). The company provides a range of expertise including business consulting, systems integration, application development, and product engineering, helping clients re-engineer and re-invent their businesses to compete in a changing marketplace.

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