• Strong technical knowledge on .Net technology. Minimum 5+ Years of experience required.
• Production support experience is a MUST. The resource needs to support enhancement, maintenance and Production support activities of .Net applications.
• Work activities specific to the Support/Maintenance role include (but not limited to):
o Problem/Incident Management, Release/Deployment, Operational Readiness, Capacity/Availability Management, Application Monitoring, Service Requests and Reporting, Triage, Change/Configuration Management, etc.
o The associate identifies possible production failure scenarios and proactively addresses them. Associate should be able to leverage Automation to resolve recurring issues. Identifies vulnerabilities and opportunities for improvement, as well as maintain metrics to help develop analysis that will drive improvement in all areas of Production Services.
o Takes ownership of escalations and perform trouble shooting, analysis, research and resolution using advanced query and programming skills. Resolves complex issues.
• This role requires effectively communicating with development and internal business operations teams from the client.
• Works on problems of minimal-moderate scope where analysis of situation or data requires a review of identifiable factors.
• Provides the client areas with technology products and service alternatives that improve the production services environment.
• Should be able to coordinate with onsite/offshore team.
All your information will be kept confidential according to EEO guidelines.
Skills Required
- Strong technical knowledge on .Net technology
- Minimum 5 years of experience
- Production support experience
What We Do
Established for more than two decades, KRG Technologies, Inc., headquartered in Valencia, CA, is a distinguished leader in Workforce Solutions, Microsoft Technology Solutions & Services, and Edge Computing (iOT) across the USA, Canada, Dubai, and India. Recognized as a Great Place to Work for two consecutive years, and a five-time honoree by Inc5000, and certified with ISO 9001 and 27001, KRG Technologies has demonstrated a steadfast commitment to excellence and innovation in the Information Technology & Services industry. KRG specializes in providing all-around workforce solutions, developing advanced digital applications, Microsoft solutions, and Edge Computing(iOT) for smart spaces. Well-known for getting things done, we focus on finishing work on time and sticking to the budget without sacrificing quality. We are good at making cost-effective solutions that not only meet but go beyond what the client wants, making sure everything goes smoothly and gets the best results. The purpose of KRG’s existence is ‘employment creation’ and we want to have long-term relationships with our employees and clients. To do this, we follow the important principles of being honest and transparent. We offer customers the advantages of: • Software development processes - flawless execution and project management. • Leveraging a combination of proven onsite and offshore • Professional Services Unit to augment your onsite team capacity/capability • Commitment to meet your objectives "on time - within budget" • Aggressive Pricing & Proven Track Record.
