National Sales Manager

Posted Yesterday
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Cape Neddick, ME, USA
In-Office
75K-110K Annually
Mid level
Travel • Hospitality
The Role
Drives hotel group sales revenue by developing sales strategies, building corporate and agency relationships, preparing tailored proposals, attending industry events, conducting site tours, and attracting high-end wedding clients. Manages client retention, lead generation, hotel promotion, pricing packages, and financial performance against expense and gross revenue targets.
Summary Generated by Built In

National Sales Manager

Job Summary

This position is responsible for driving revenue by developing and executing sales strategies that focus on group sales to attract new clients and retain existing ones. The role requires a strong understanding of the hospitality industry, excellent communication skills, and a commitment to providing an outstanding guest experience.

Benefits: 

    • Health, Dental, Vision Insurance
    • Life and AD&D Insurance
    • Long-Term Disability Insurance
    • Voluntary Accident and Critical Illness Plans
    • Optional Supplemental Life Insurance
    • 401k match up to 5%
    • Hotel, Restaurant, Spa and Retail Discounts at Our Portfolio of Hotels
    • Paid Time Off – Earn up to 4 Weeks of PTO Within Your First Year

Salary: $75,000–$110,000 

Responsibilities

  • Build and maintain relationships with corporate clients and third-party sourcing agencies to secure group bookings
  • Develop targeted sales strategies for designated vertical markets
  • Prepare and present proposals, including pricing and packages, tailored to clients’ needs. 
  • Attend industry events, trade shows, and networking functions to promote the Hotel and generate leads.
  • Conduct impactful site tours and familiarization tours aimed at attracting new business and highlighting the unique offerings of our hotel.
  • Create and implement effective sales strategies to attract high-end wedding clients to the resort.
  • Accountable for managing financial performance to achieve expense budget goals and meet gross revenue targets.

Qualifications

  • Flexibility. This is a demanding business, and we look for flexibility with work days and hours, but it’s also a lot of fun!
  • Experience. Minimum of 5-years previous hotel sales experience and intimate knowledge of Delphi required.
  • Great communicator. Providing amazing guest and associate experiences requires the ability to communicate fluently in English both verbally and through legible written correspondence.
  • People Person. To be an effective member of our team, you must love working with people and solving complex problems.  

A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring attention to detail.

The National Sales Manager drives group revenue by developing and executing sales strategies that bring in new clients and grow relationships with existing ones. Reporting to the Director of Sales and Catering, this role will position Cliff House as a premier coastal meeting and event destination in key national markets. That means turning the resort’s setting, history, and service into compelling proposals and experiences that win business.

The ideal candidate knows the hospitality industry well, is a confident communicator and natural relationship-builder, and is committed to delivering the warm, personalized Maine hospitality our guests expect. You’ll work closely with Catering & Conference Services, Revenue Management, and Operations, so every group that books has a seamless experience from the first conversation to departure day.

Needed Attributes

Employees must fulfill their performance standards for this position and comply with policies, rules and procedures of the Hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees.  The job description is intended to describe the general nature and work responsibilities of the position.  This job description and duties of this position are subject to change, modification and addition as deemed necessary by the Hotel.  Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other Hotel Officials.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Skills Required

  • Minimum of 3 years of previous hotel sales experience
  • Intimate knowledge of Delphi
  • Fluent English communication, verbally and in writing
  • Flexibility with work days and hours
  • Ability to work effectively with people and solve complex problems
  • Ability to multitask while maintaining attention to detail
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The Company
HQ: Ogunquit, ME
Year Founded: 1872

What We Do

Cliff House Maine is a luxury resort perched atop Bald Head Cliff in Cape Neddick, Maine. The property offers 226 guestrooms and suites, a luxury spa and wellness center, and high-end dining options including The Tiller signature restaurant and Nubb's Lobster Shack, providing guests with sweeping Atlantic panoramas and a refined New England coastal experience.

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