Mortgage Development Manager - Indigenous Lending

Our Story & Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members. 

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!  

Your Role in Supporting Our Members:

Are you a subject-matter-expert in the world of Mortgages? Do you have a strong network in the Indigenous community and a solid understanding of lending practices? Vancity is looking for an experienced sales professional with these traits to be our next Mortgage Development Manager with a focus around Indigenous lending. As Mortgage Development Manager, Indigenous Lending, you will be responsible for growing Vancity's mortgage portfolio by developing and strengthening relationships within Indigenous communities, organizations, and economic development entities across British Columbia. While serving all eligible members, an emphasis will be placed on your business development efforts and focus on supporting Indigenous borrowers, communities, and housing initiatives. 

This is a Full-time, Permanent role and will report directly to the Senior Manager, Member Advisory Services. While this position provides a hybrid work arrangement, you will be expected to be on-site for events, business demands and travel to communities as required.  

How You'll Make an Impact:

• Generating new mortgage opportunities through community engagement, networking activities, education sessions, and relationship management 
• Researching and monitoring local communities for new member acquisition in order to build profitable mortgage business and achieve established sales targets 
• Developing and executing business development plans that grow mortgage volumes and member relationships within Indigenous communities and markets 
• Building and maintaining strong partnerships with Indigenous governments, development corporations, housing organizations, community leaders, and referral sources 
• Collaborating with branch and specialist teams to ensure a seamless member onboarding experience and maximize cross-functional opportunities 
• Researching and monitoring Indigenous housing, lending, and economic development trends to identify opportunities for growth and innovation 
• Providing insights and recommendations that help shape and enhance Vancity's Indigenous lending strategy, products, and community partnerships 
• Representing the Vancity brand at community events, industry forums, and partner engagements 
• Maintaining a strong external referral network that includes lawyers, accountants, realtors, developers, housing providers, and community organizations 

What You’ll Bring to the Team:

• Post-secondary education in Business Administration, Finance, Commerce, Indigenous Studies, Community Economic Development, or a related discipline 
• A minimum of 5 years of progressive experience in mortgage lending, retail banking, commercial lending, financial services business development, or a related field 
• Demonstrated experience developing relationships and partnerships with Indigenous communities, organizations, or businesses 
• Strong knowledge of residential mortgage products, lending principles, and financial analysis 
• Knowledge of Indigenous lending programs that support First Nation communities such as Ministerial Loan Guarantee Program, First Nations Market Housing Fund, Self-Leased Land Program. 
• Ability to support Indigenous Retail Lending strategies and the development of new loan programs and policies as needed. 
• Proven ability to generate new business, manage referral networks, and achieve sales or growth targets 
• Exceptional communication, stakeholder engagement, and relationship management skills 
• Strong understanding of the financial services industry and the ability to apply sound business judgment 
• Ability to work independently while collaborating effectively across multiple teams and business units 
• Valid driver's license and willingness to travel regularly within British Columbia to support community engagement and business development 
• An appropriate mortgage, lending, or financial services designation, license, or certification, or willingness to obtain one 
  

Extra Skills That Set You Apart:

• Experience working directly with Indigenous housing authorities, First Nations governments, Indigenous development corporations, or Indigenous-owned businesses 
• Knowledge of Indigenous housing programs, community land ownership structures, and emerging lending models within Indigenous communities 
• Understanding of the Truth and Reconciliation Commission Calls to Action and the role financial institutions can play in advancing economic reconciliation 

You’ll Thrive Here If You Are:

• Relationship-Driven – Builds trust and credibility with Indigenous communities, referral partners, members, and stakeholders through authentic, long-term engagement. 
• Strategic – Identifies emerging opportunities and market trends while contributing ideas that inform lending growth and community impact. 
• Community-Focused – Understands the importance of culturally respectful relationship building and creating positive outcomes for members and communities. 
• Influential – Effectively engages partners and internal stakeholders to align resources and create seamless member experiences. 
• Entrepreneurial – Proactively generates new business opportunities and develops innovative approaches to achieve growth objectives.  

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed. 
What You’ll Earn:

This role offers a competitive compensation package designed to reward high performers for driving business growth and expanding their client portfolio. This is a 100% commission based role with a guaranteed starting salary of $5,000/month for the first six months.  

Why You’ll Love Working Here: 

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive: 

• Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
• Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
• Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
• Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs: 

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.
At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience. 

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at [email protected]. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.