Fincons Group is an IT business consulting company that has been designing the digital future of leading companies on international markets for 40 years. Fincons Group built its reputation on foreseeing and interpreting new business models and the rapid evolution of IT systems by building a complete range of services: from research and consulting to design and development, from system integration of leading vendor software solutions right up to application management, supporting clients step by step along their digital transformation journey. Fincons is a multinational with over 2,600 people and several offices worldwide (in Italy, Switzerland, Germany, France, the United Kingdom, Belgium and the USA), but above all a Family Company where the founders play a strategic role with commitment and passion, grounding the company in the same principles of a united and caring family.
We firmly believe in the value of cooperation and in the contribution that every idea and intuition can bring. We believe that everyone’s effort can make a difference. Transforming knowledge into a strategic resource is our company mission, and we pursue it with the help of our most strategic asset: our people.
To support our customer, we are looking for a:
MONITORING ENGINEER – ADVANCED
The successful candidate will join the Cloud Computing Services team within the Digital Operations Sector and will be responsible for the daily support and operation of the client ICT Infrastructure through 2nd level of support and other specific ICT engineering tasks.
TASKS:
- Administering the infrastructure monitoring systems (such as Microsoft SCOM);
- Monitoring the IT infrastructure consisting of different OS, applications, services and devices;
- Creating dashboards and alerts;
- Troubleshooting monitoring related issues;
- Deploying, upgrading and patching Microsoft SCOM and other monitoring systems;
- Capacity planning, tuning and optimization;
- Updating the technical documentation and operating procedures;
- Providing 2nd line support to other IT teams and coordinating with 3rd line of support;
- Participation in coordination and project meetings;
- Other specific duties as assigned by supervisor.
REQUIREMENTS:
- Experience with MS SCOM monitoring;
- Experience with Dynatrace monitoring;
- Hands-on experience in administration of complex monitoring systems deployed in non-heterogeneous and containerized environments including Cloud services;
- Expert in optimizing, tuning and planning of monitoring infrastructure;
- Experience in scripting on Windows Servers (PowerShell);
- Hands-on experience in administration of MS Windows Servers and Linux Servers;
- Hands-on experience in administering virtual infrastructures;
- Experience in collaborating with multiple support groups.
SKILLS:
- Good organizational and prioritizing skills;
- Experience with ticketing systems and ITIL based change management, configuration management and release management processes;
- A proactive attitude, team-work spirit, being self-motivated with a strong user orientation;
- Good communication skills;
- Able to cope with fast-changing technologies.
Language knowledge: English B2+
Office: Warsaw, Poland. Regular on-site presence.
Minimum level of qualification: Bachelor’s degree and 8 years of experience.
If interested, please apply!
Our personnel search is addressed to candidates of all genders.
The data will be processed and stored exclusively for the purposes of this or future selections, in compliance with the Federal Data Protection Law (LPD) and guaranteeing the rights referred to in art. 13 Legislative Decree 196/03 and EU regulation 679/2016 (GDPR)
#LI-EC1
Skills Required
- Bachelor's degree
- At least 8 years of professional experience
- Experience with Microsoft SCOM monitoring
- Experience with Dynatrace monitoring
- Administration of complex monitoring systems in heterogeneous, containerized, and cloud environments
- Expertise in monitoring infrastructure optimization, tuning, and capacity planning
- Windows Server scripting using PowerShell
- Administration of Microsoft Windows Servers and Linux Servers
- Administration of virtual infrastructures
- Experience collaborating with multiple support groups
- English language proficiency at B2+ level
- Experience with ticketing systems and ITIL-based change, configuration, and release management
- Regular on-site presence in Warsaw, Poland
What We Do
With more than 38 years of experience in IT Business Consulting, Fincons Group partners with clients to support business growth through innovation. The Group delivers tailored end-to-end software solutions to tier-1 clients in different industries: Media, Financial Services, Energy & Utilities, Manufacturing, Transportation, Public Administration and International Institutions. Fincons Group has built its reputation on foreseeing and interpreting new business models and the rapid evolution of IT systems, building a complete range of services: from research and consulting to design and IT development, from system integration of leading vendor software solutions right up to application management, structuring the digital transformation of any size of businesses. High quality and competitiveness are further guaranteed by the Smart-shore IT Service strategy made available through the Delivery Center in Bari (Italy) which provides advanced application management and system building services along the entire digital supply chain. The Group has ongoing collaborations with businesses, public institutions, research centers and universities through its Innovation Lab. Fincons Group has locations in Italy (Milan, Verona, Rome, Bari), in Switzerland (Küssnacht am Rigi, Lugano, Bern, Zurich), in Germany (Munich), in France (Paris, Lyon), in the UK (London) and in the USA (Los Angeles, New York, Austin). Fincons Group was listed in Italy’s Best Employers 2021 ranking drawn up by world-renowned Italian newspaper Corriere della Sera together with Statista, the global portal for market research. A further confirmation of the people-centric environment we built over the years.
