Mid Market Account Executive

About Rely Health

At Rely Health, we leverage a comprehensive suite of technology tools to ensure every patient receives personalized support throughout their healthcare journey. Our patient care navigators utilize advanced AI-driven solutions, multi-channel communication platforms, and real-time data analytics to provide high-quality, cost-effective, and accessible care to diverse communities across the United States.

By combining human empathy with cutting-edge technology, Rely Health ensures comprehensive, efficient, and accessible care navigation for all patients, regardless of their location or circumstances. Our solution not only reduces worry and frustration for patients and their families but also improves overall health outcomes and reduces the total cost of care

About the role

As the Mid Market Account Executive, you'll operate as a top individual contributor. You'll carry your own quota, closing mid-market back office deals, while also working alongside the CEO to develop the playbook. You'll own the full sales cycle, prospecting, relationship-building and closing deals for practices to feel impact immediately. This is a hands-on role for someone who wants to stay close to the deal, not just manage a pipeline from a distance.

You'll partner with Rely Health executive leadership to shape go-to-market strategy, refine messaging, and build the sales processes that lets Rely Health scale. At the same time, you'll be in the room for key prospect calls, helping close the deals that matter most and showing the team what excellence looks like in practice.

The ideal candidate is comfortable running their own book of business, working directly with practice owners and administrators who are tired of throwing headcount at the problem. We are looking for someone who is excited to build the next phase of Rely Health!

What you'll do

• Own the full sales cycle for clinics and practices in mid-market — from prospecting to close — with a bias toward relationship-based selling.
• Help shape early go-to-market motion for mid-market sector, feeding insights back to product and marketing as the category takes shape.
• Build and manage a pipeline of mid-market practices, consistently exceeding monthly and quarterly quotas as a founding seller on a newly launched product line.
• Partner closely with the account team, product, and operations to craft compelling demos and ensure smooth handoffs from close to onboarding.
• Act as a category evangelist, staying ahead of the agentic AI and healthcare landscape so you're a trusted advisor, not just a vendor, to prospects and customers

Qualifications

• 5+ years of demonstrated history of success in a fast-paced, tech sales role with strong quota attainment across multiple quarters
• Strong track record of penetrating new markets and closing net-new business, ideally with an early-stage or newly launched product
• Genuine excitement for agentic AI and the ability to translate technical concepts — autonomous workflows, AI copilots, rules-based automation — into clear business value for non-technical buyers
• Tenacious hunger to win business and close deals, especially in a category-defining product motion
• Ability to speak credibly with stakeholders at every level, from practice managers to C-suite executives
• Ability to thrive in a fast-paced, evolving environment — comfortable operating without a fully paved playbook

Competencies (Knowledge/Skills/Abilities):

Required skills:

Expertise in Windows and Google environments with proficiency in the Microsoft Office Suite, Google Suite, including Word/Google Docs, Excel/Google Sheets, Outlook/Gmail, and PowerPoint/Google Slides.  

Advanced technical competencies; Active use of AI tools in everyday practice

Excellent time management and organizational skills, with the ability to handle multiple accounts simultaneously.

Ability to establish and maintain positive and effective work relationships with a diverse network of administrative leadership and staff

Advanced ability to analyze data sets and manipulate for story-telling and talk-track competencies

Change Management- Ability to help counterparts through difficult transitions to a new process, workflow or situation

Motivation/Drive - Self-starter and a desire for continuous learning.  Going beyond what is asked to take on new challenges and create innovative solutions is critical to success, and the ability to inspire others to do the same. 

Ability to work collaboratively across departments

Competent with translating abstract ideas into manageable and appropriate action items and help provide direction if tasks are unclear

Travels as needed to practice locations for implementation, reporting, or program support.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not exhaustive lists of all duties, responsibilities, knowledge, skills, abilities, and working conditions associated with it.

Rely Health does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Rely Health is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

Working Conditions
Requires frequent use of the telephone and computer. Prolonged periods of sitting at the desk, computer work and reading can be anticipated. Travel approximately 30%

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance
• LT/ST Disability and Life Insurance
• Technology reimbursement
• Paid time off (Vacation, Sick, Holiday)
• Paid Parental leave
• Professional development
• Technology Reimbursement