Microsoft D365 ERP OR AI/CoPilot Functional Solution Architect - Senior Manager

Posted Yesterday
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48 Locations
Hybrid
124K-280K Annually
Senior level
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
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The Role
Lead client-facing Microsoft Dynamics 365 ERP and AI/Copilot solution architecture programs. Translate business requirements into functional designs, implementation plans, configurations, testing, training, and deployment activities. Direct complex workstreams, improve processes and controls, resolve risks, communicate recommendations to stakeholders, build client relationships, and coach consulting teams through ambiguity and change.
Summary Generated by Built In
The Opportunity
As a Microsoft D365 ERP or AI/CoPilot Functional Solution Architect you will guide client programs focused on Microsoft Dynamics ERP, translating business needs into functional solutions that support operational efficiency and business goals within our Business Application Consulting practice. As a Senior Manager you will lead large projects, apply sound judgment in complex situations, coach teams through ambiguity, and use your influence to shape outcomes while maintaining operational excellence. In this role at PwC, you will analyze requirements, support solution design and implementation, coordinate testing and training activities, and communicate clear recommendations to stakeholders across the program lifecycle.
Responsibilities
- Advising clients on Microsoft Dynamics 365 ERP architecture and functional design across finance technology initiatives
- Leading ERP solution design sessions, translating business requirements into system requirements and implementation plans
- Developing AI and Copilot-enabled process improvements that support automation, productivity, and user adoption
- Directing complex workstreams across analysis, configuration, testing, and deployment for ERP transformation programs
- Reviewing current-state processes and identifying opportunities to streamline integrations, controls, and reporting
- Guiding teams through issue resolution, risk escalation, and decision making during challenging project phases
- Coaching team members on solution design, delivery planning, and client-facing communication
- Building trusted client relationships by presenting recommendations, validating outcomes, and adjusting plans based on feedback
What You Must Have
- At least a Bachelor's degree
- At least 7 years of experience
- At least one of the following: Microsoft Dynamics 365 ERP/Finance & Operations certifications, Microsoft Dynamics 365 ERP/Finance & Operations Solution Architectlevel certifications, Microsoft Dynamics implementation methodology certifications, relevant Microsoft Dynamics 365 ERP application certifications
What Sets You Apart
- Preference for a Master's or Masters of Business Administration degree in at least one of the following fields of study: Computer Science/Information Systems, Engineering
- Demonstrating Microsoft Dynamics 365 ERP solution architecture experience in client-facing settings
- Applying AI and Copilot functional design knowledge to enterprise ERP transformations
- Translating business needs into process and system requirements for complex programs
- Crafting executive-ready messages for diverse stakeholder groups and project teams
- Leading coaching conversations and guiding teams through ambiguity and change
The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Learn more about how we work: https://pwc.to/how-we-work
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

Skills Required

  • Bachelor's degree
  • At least 7 years of experience
  • Microsoft Dynamics 365 ERP or Finance & Operations certification
  • Microsoft Dynamics 365 ERP or Finance & Operations Solution Architect-level certification
  • Microsoft Dynamics implementation methodology certification
  • Relevant Microsoft Dynamics 365 ERP application certification
  • Master's degree or Master of Business Administration in Computer Science, Information Systems, or Engineering
  • Microsoft Dynamics 365 ERP solution architecture experience in client-facing settings
  • AI and Copilot functional design knowledge for enterprise ERP transformations
  • Experience translating business needs into process and system requirements for complex programs
  • Experience crafting executive-ready communications for diverse stakeholders
  • Experience leading coaching conversations and guiding teams through ambiguity and change

What the Team is Saying

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PwC Compensation & Benefits Highlights

  • Parental & Family Support — Paid parental leave is set at 12 weeks for all parents, complemented by adoption/surrogacy leave and family-caregiver leave. Backup childcare, childcare discounts, eldercare resources, tutoring, and fertility-related benefits further reinforce family support.
  • Leave & Time Off Breadth — Time off spans vacation, holidays, personal/family sick time, bereavement, and other leave programs, with some practices including two firmwide week-long shutdowns in July and December. This breadth provides multiple avenues to step away when client demands allow.
  • Retirement Support — A layered approach pairs a 401(k) with employer matching and an employer-funded Wealth Builder plan, both using graded vesting. This structure provides multiple avenues to build long-term savings.

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The Company
HQ: New York, NY
370,000 Employees
Year Founded: 1998

What We Do

Build what’s next — with tech that matters PwC provides professional services across Audit and Assurance, Advisory and Tax — powered by a global network of over 370,000 people in 149 countries. You may know us for our business expertise, but technology is core to how we help clients move faster, build trust and deliver meaningful outcomes. As a technologist, you’ll work on agile teams with experienced engineers and product thinkers — using AI, cloud, cybersecurity and more to design scalable, real-world solutions. You’ll keep learning, stay challenged and be part of a network where your growth is built in — and your work drives what’s next.

Why Work With Us

At PwC, our professionals include technologists, engineers, programmers and consultants working across AI, cloud, cybersecurity, data and more. You’ll explore innovative ways to help clients transform their business through technology—reducing complexity, unlocking value and shaping a more agile, data-driven future.

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