Marketing Operations Manager (Remote - CANADA)

| Canada | Remote | Hybrid
Employer Provided Salary: 100,000-130,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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Luxury Presence is the fastest-growing digital platform for agents, teams, and brokerages. Their award-winning real estate websites, modern marketing solutions, and AI-powered mobile platform help agents attract more business, work more efficiently, and serve their clients. Since launching in 2016, Luxury Presence has been trusted by more than 11,000 real estate professionals, including over 20 Wall Street Journal Top 100 agents.


Luxury Presence is seeking a highly skilled Marketing Operations Manager to join it’s growing team. Reporting to our Revenue Operations function, the ideal candidate will play a pivotal role in optimizing our marketing channel performance. You will be responsible for enhancing our lead handling strategy, improving data analysis and reporting, and ensuring seamless alignment between sales and marketing. This role is an exciting opportunity to shape the future of our company and drive exponential growth. 


Core Pillars

• Funnel Optimization & Process Management

• Project Planning & Management

• Tech Stack/Infrastructure

• Marketing Data & Analytics 


Key Responsibilities

Funnel Optimization & Process Management

- Create, manage, and distribute SOPs for ongoing, repeated processes and tasks 

- Work with Inbound sales team to improve lead quality and strategic inbound processes

- Collaborate with our marketing team on strategy and campaign testing 


Project Planning & Management

- Manage the day-to-day execution of marketing programs and campaigns to ensure they are completed with a high degree of quality, on time, and within budget

- Work closely with the events/partnerships manager to create landing pages & implement AE lead distribution process 


Tech Stack/Infrastructure

- Manage our integrations between various software tools, including HubSpot, Zapier, Salesforce, and advertising networks, etc. 

- Own marketing attribution across the full marketing funnel

- Work closely with Product Marketing Manager to build out workflows and automation for product-led growth campaigns 


Marketing Data & Analytics 

- Maintain clean & efficient database segmentation for all stages of the funnel

- Conduct campaign ROI analysis regularly and provide insights to stakeholders, all the way up to the executive level

- Fully own reporting, dashboard creation, and data visualization on marketing performance 

- Ensure conversion tracking is installed accurately on all digital assets on an ongoing basis 

- Build out, implement, and improve inbound lead-scoring strategy

- Work closely with the revenue ops team to manage properties within HubSpot and Salesforce to maintain a clean and efficient database

Immediate Opportunities for Impact:

  • Take ownership of marketing channel performance and play a pivotal role in reducing customer acquisition costs
  • Improve reporting accuracy and data integrity by auditing our current workflows and attribution processes
  • Create SOPs for existing repeatable processes and identify inefficiencies where we can automate, delegate, or eliminate 

Qualifications:

  • At least 3 years of marketing operations experience
  • Ample experience using modern marketing automation tools such as Marketo, Pardot, or Hubspot
  • Systems-oriented
  • Business acumen. You know how to dissect the main levers in a B2B SaaS company and understand how various initiatives relate to key business objectives.
  • You're a master of marketing and sales tools and have pushed them to their limits 
  • You have a strong bias toward speed and execution. You're willing to help out with projects outside your job description, roll up your sleeves, and push things over the finish line quickly. 

Who we are: Luxury Presence is the real estate industry's most powerful marketing platform, providing award winning websites and cutting edge tech to the world’s top agents.

 

Founded in 2016 by Stanford Business School alumni Malte Kramer, Luxury Presence currently serves over 11,000 clients in the U.S. and Canada with its SaaS model — including over 20 of the top 100 WSJ real estate agents and teams. In addition, Luxury Presence is the official website partner to some of the industry's most powerful brokerages.

 

The Los Angeles-based SaaS company raised $25.9 million for its Series B round and recently announced $19.2M Series B-1. Bessemer Venture Partners led the round alongside fellow existing investors Toba Capital and Switch Ventures. Former Dallas Mavericks basketball player Dirk Nowitzki also participated in the round, along with other angel investors. 

 

Its solutions include stunning website design, an engaging home search tool, an agent-to-agent listing referral network, powerful content & SEO strategies, expert-lead social media management, and digital advertising for lead generation. In 2020, Luxury Presence was recognized as a Best Place to Work by BuiltinLA and by Inc. as the 322nd fastest growing private company in America and then again in 2021 — LP ranked 598th. 

 

Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • CSSLanguages
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • KubernetesFrameworks
    • React NativeFrameworks
    • TerraformFrameworks
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Google AnalyticsAnalytics
    • CanvaDesign
    • FigmaDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • PitchManagement
    • HubSpotCRM
    • SalesforceCRM
    • Google HangoutsCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • LoomCollaboration
    • AsanaProject Management
    • CodaProject Management

An Insider's view of Luxury Presence

What's something quirky about your company?

Everyone is so happy here...all of the time. This is the cheeriest group of professionals I've ever met. It's almost like if High School Musical was set on the premises of a real estate SaaS company.

Lauren

Manager, Account Management Team

What makes someone successful on your team?

To be successful in a sales role at Luxury Presence, you need to have drive to be successful and strive for excellence, not mediocracy. In order for that to happen, you need to be coachable, adaptable to change, solution-oriented, and bring a strong work-ethic. If a team member can bring those traits to the table consistently, success will follow.

Joe

Director of Sales

What are Luxury Presence Perks + Benefits

Luxury Presence Benefits Overview

At Luxury Presence, we believe that in order to do the best work of our lives, we strive to show up as our best selves in and outside of work.

We offer a wide breadth of company benefits and perks at Luxury Presence to support our employee's experience, such as: Flex PTO Policy, Personal Paid Time, FMLA, Parental Leave, Employee Resource Groups, Learning & Development sessions, WFH equipment stipends, Mental Health benefits and subscriptions, and more.

Additionally, transparency from all levels and departments is highly valued and a key to our success. We host monthly company and department All-Hands, Hackweek Demos, Cross-Team department trainings, Launch Weeks, Town Halls, and more.

By giving our employees options and autonomy within our company benefits, we hope to foster a strong sense of ownership and accountability.

Culture
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Flexible work schedule
Diversity
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Dental insurance
Luxury Presence's dental insurance is covered at 100% for an employee and dependents.
Vision insurance
Luxury Presence's vision insurance is covered at 100% for an employee and dependents.
Health insurance
Luxury Presence's offers multiple health insurance plans to employees, and has elected to cover 100% of the base plan option. Additionally, HSA options are included.
Mental health benefits
For employees enrolled in our insurance benefits, there are a handful of mental health resources available, for free or at a significantly reduced rate. We reimburse Calm & Headspace subscriptions.
Financial & Retirement
401(K)
Company equity
Performance bonus
Luxury Presence's evaluates performance mid and end of year, which is when employees become eligible for performance bonuses and salary increases.
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
As a company, we focus only on what matters— results. By giving the autonomy to manage flexible time off, we hope to foster a strong sense of ownership and accountability.
Paid holidays
Paid sick days
Luxury Presence offers paid sick days of up to 20 days per year for all FT employees.
Office Perks
Commuter benefits
Company-sponsored outings
Company-sponsored happy hours
Home-office stipend for remote employees
Professional Development
Lunch and learns
Each month a department will present to the company educating teammates
Promote from within
Continuing education available during work hours

Additional Perks + Benefits

We are building something great together at LP, and part of that is our culture! Our team is eager to connect and get to know one and other, both in-person and virtually. Our team meets throughout each quarter to build on our culture as we continue to grow! Some of these options include: in heavily populated areas (Denver, LA, ATX, NYC) for social events, Employee Resource Groups (Women@LP and Diversity&Inclusion@LP), virtual games, holiday festivities, lunch and learns and more. Additionally, we host yearly off-sites where employees fly into one location from over 40 states across the US. These are focused on strategy, vision, reflection and connection.

Recently new additions to our perks: We just rolled out a "Personal Leave Policy" to support unprepared time off. The types are defined as: Sick Time, Bereavement Time, Jury Duty, Reproductive and Fertility. As we enter open enrollment, we look forward to welcoming Short Term and Long Term disability, as well as Life Insurance, to our healthcare packages.

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