TrustRadius (www.trustradius.com) is the leading site of in-depth user insights on business software. Just like what Amazon did for books and other products, TripAdvisor did for hotels, and Yelp for restaurants, we're bringing transparency and peer reviews to business software to help buyers make better software decisions.
At TrustRadius you will be working with a successful leadership team with a track record of growing companies from zero to IPO. We are driven and competitive, but believe in work-life balance. We were ranked as the fastest growing series A funded start-up in Austin.
Job DescriptionAs the Marketing Associate, you will spend your day interacting with software vendors to help them leverage TrustRadius. You'll be the first point of contact for our inbound vendor inquiries. Your challenge will be to identify the right ways - using both phone and email - to persuade and onboard new software vendors. You will also work closely with our business development team to identify revenue opportunities for our products and services. You will report to the VP of Marketing.
Your day-to-day:
- Generate vendor interest for our products and services
- Respond and/or route appropriately our phone and email inbound vendor inquiries
- Research and build vendor contact lists in new software categories
- Execute vendor outreach campaigns via phone and email
- Facilitate on-boarding process for new vendors
- Be the vendors expert point of contact for working with TrustRadius
- Manage, track, and report on all activities and results using Salesforce.com
- Provide suggestions on how we can optimize our vendor marketing program
The ideal candidate is a highly energetic person who enjoys persuading others and can successfully manage a large number of campaigns.
Qualifications- BA in Business, Marketing or related field
- Prior inside sales, online customer service or junior community manager experience a plus
- Enjoys persuading others and talking on the phone
- Excellent verbal and writing skills
- Strong interest in technology and marketing
- Upbeat, positive and enthusiastic attitude
- Extremely organized and detailed oriented
- Proficient computer skills; prior experience with marketing automation and/or Salesforce.com a plus
- Highly motivated, driven and self-starting
- This job is located in Austin, TX.
- Compensation will be based on experience, including base salary and equity in an early stage startup backed by a top-tier VC.
- TrustRadius is an Equal Opportunity Employer/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Skills Required
- BA in Business, Marketing, or a related field
- Excellent verbal and writing skills
- Strong interest in technology and marketing
- Upbeat, positive, and enthusiastic attitude
- Extremely organized and detail-oriented
- Proficient computer skills
- Highly motivated, driven, and self-starting
- Prior inside sales, online customer service, or junior community manager experience
- Prior experience with marketing automation and/or Salesforce.com
TrustRadius Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TrustRadius and has not been reviewed or approved by TrustRadius.
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Healthcare Strength — Health coverage is described as comprehensive, with multiple plans that in some cases are 100% employer‑paid for employees and families, alongside dental, vision, mental‑health/EAP, and disability coverage. These details point to a strong medical benefits foundation that elevates total rewards.
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Leave & Time Off Breadth — Time away options include unlimited PTO, paid holidays, bereavement and military leave, paid volunteer time, and generous parental leave. A recurring monthly Self Care Day further expands paid time off availability.
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Affordable Benefits — Some medical plans are 100% employer‑paid for employees (and in several cases for families), and public listings mention low or no‑cost healthcare options. This lowers out‑of‑pocket costs and improves perceived affordability.
TrustRadius Insights
What We Do
TrustRadius is the most-trusted platform for B2B customer voice and insights. We believe truth should drive every business decision. Our reviews empower buyers to make informed decisions, but they are also a goldmine for vendors who want to authentically engage prospects on TrustRadius and beyond. That is why we built our business on quality and trust, not selling leads or trading on brands. Whether you're a buyer or a vendor, you know we have your back.
Why Work With Us
TrustRadius leads the B2B software review market. Speeding and de-risking the buying process, giving voice to and connecting software users, and helping vendors improve their products while getting their customers on the record. Join if you want to bring transparency to the business software market the way Yelp and TripAdvisor have!
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