Manual QA Engineer

| Herzliya, ISR
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Pontera is a fintech company on a mission to help people retire better. Our software platform enables retirement savers to get the help they need managing their 401(k) and other retirement plan accounts as part of a personalized strategy by their trusted financial advisor. 

Pontera is used by financial advisors across the nation– from SMB to Fortune 500 RIA firms, independent broker-dealers, plan custodians, and plan advisors. 

Backed by leading venture capital firms including ICONIQ Growth and Lightspeed Venture Partners, Pontera is built by talented individuals who share a dedication to helping people retire with greater security. 

Our team is fast-growing and driven to become one of the largest fintech companies in the world.  Our culture is built on a people-first principle: in a complex and numbers-driven industry, we never lose sight of the people we serve and work alongside. That’s where you come in.

We are looking for a QA Engineer to join our R&D team.
You will be a part of an end-to-end quality assurance process, testing new features, investigating technical issues in the production environment, working in close collaboration with our product, R&D and customer success teams.

RESPONSIBILITIES

  • Analyze requirements and write test plans for new features
  • Perform manual tests to ensure the product's functionality, performance and security (UI, API, Integration, Regression)
  • Design test cases for QA Automation
  • Participate in technical design meetings of new features
  • Provide support to internal teams that manage customer relationships - Investigate, diagnose, and communicate technical issues
  • Take an active part in our version release process and work closely with the R&D developers and the Product team

REQUIREMENTS

  • 2-3 years of experience in testing web-based applications
  • Relevant academic degree
  • Experience with logging and reporting tools (Tableau/ Kibana/ Sumo Logic/ Splunk)
  • Advanced SQL skills - must
  • Strong attention to details
  • Independent, responsible worker, able to plan and execute
  • Proficient written and spoken English
  • Team player with good communication and interpersonal skill

WHAT WE OFFER

  • Opportunity: Have a major impact at a fast-growing startup that is revolutionizing the FinTech industry
  • Team Culture: A collegial, collaborative, fun work environment with frequent team events
  • Equity: All new hires are eligible for equity grant participation
  • Professional Development: Sponsored learning & development programs
  • Work Flexibility: A hybrid office work model (In-Office Mon/Tues/Weds and WFH Sun//Thurs)




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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • CanvaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • TrelloManagement
    • DocuSignCRM
    • OutreachCRM
    • SalesforceCRM
    • Salesforce PardotCRM

An Insider's view of Pontera

What’s the vibe like in the office?

I feel like my team at FeeX is genuinely invested in my success. They'll take time out of their day to provide feedback and help me grow as a professional. Over time, we've even become close friends. Not only do I thoroughly enjoy coming to work each day, but at FeeX, I feel like it's a privilege.

Jack

Senior Business Development Representative

What does your typical day look like?

Customer success solves everyone's problems, from advisors who use our platform, to those of their clients, to internal questions from our team.

In my role, no two days are the same. We not only look to improve our clients' experience, but also serve as their advocates in terms of product feedback and suggestions for improvement.

Alexa

Customer Success Representative

How has your career grown since starting at the company?

I started at FeeX as a Customer Success Representative. It was my first job out of college and I didn't have any experience in customer success, nor experience in the industry. Since then, the team at FeeX has mentored me, helped me grow, and provided opportunities that have helped me build my own team and become a leader.

Kelly

Director of Customer Success

What makes someone successful on your team?

Genuine curiosity! Asking clients deeper questions and truly understanding their situation helps us to align for success.

We also want everyone to feel comfortable asking their colleagues questions. There are no stupid questions: If you don’t know the answer, someone else will. Learn, then pass it on. That’s how we all get better.

Tim

Senior Partner Engagement Manager

What are Pontera Perks + Benefits

Culture
Open door policy
Team based strategic planning
Pair programming
Open office floor plan
Hybrid work model
Flexible work schedule
Diversity
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Fertility benefits
Family planning allowance
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Relocation assistance
Home-office stipend for remote employees
Mother's room
Professional Development
Job training & conferences
Promote from within
Online course subscriptions available
Customized development tracks
Virtual coaching services

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