Director of Business Operations – Logistics Technology Platform

Own the process. Drive execution. Deliver results.

WHO IS RENEW CAPITAL?

At Renew Capital, we transform Africa’s investment landscape by partnering with governments and other stakeholders and leveraging venture capital to unlock opportunities where others see obstacles. Our mission is to scale high-potential startups, connect them with global investors, and build them into market leaders. Through our pioneering blended-finance model, we are a leading pan-African investment firm focused on early stage startups. Since 2012, we’ve mobilized millions in capital, fueling enterprises that drive prosperity and redefine Africa’s economic future. At Renew Capital, we don’t just invest—we ignite ecosystems, catalyze industries, and accelerate nations toward sustainable growth.

ROLE SUMMARY

Location: Addis Ababa, Ethiopia
Reports to: Board of Directors / Renew Capital Operating Partner
Languages: Fluency in English and Amharic (Preferred)

We are seeking an exceptional executive to take on a CEO-level mandate to scale one of Renew Capital’s most promising logistics and digital commerce platforms in Ethiopia. This venture has a proven product, active operations, and strong investor backing and is entering a critical phase of scale.

This role offers a rare opportunity to shape company strategy, build a high-performing leadership team and define the future of last-mile logistics in one of Africa’s fastest-growing markets.

The ideal candidate is a strategic operator who thrives in fast-paced environments, understands the intersection of technology and logistics and can lead teams to execute bold growth plans.

Responsibilities

The Managing Director’s mandate is anchored in three priorities: scaling the business sustainably, building a strong leadership team and operating culture and aligning execution with board and investor expectations.

1. Growth Strategy & Execution

• Lead the company’s next stage of growth, expanding customer segments, delivery capacity and platform reach.
• Translate board-level strategic goals into measurable execution plans across sales, ops and product.
• Identify and pursue new revenue streams, product opportunities and strategic partnerships.
• Drive margin improvements and sustainable unit economics at scale.

2. Team & Culture Leadership

• Build, lead and inspire a cross-functional team across operations, logistics, tech and customer service.
• Develop internal systems, SOPs and talent development frameworks to support scaling.
• Foster a culture of accountability, transparency and mission-driven hustle.
• Recruit and onboard key hires to strengthen the management team.

3. Product, Tech & Logistics Oversight

• Work with tech leads to continuously improve platform usability, reliability and integration with logistics systems.
• Oversee operational design — including dispatch optimization, fleet efficiency and customer experience.
• Use data to inform real-time decision-making and long-term innovation.

4. Sales, Partnerships & Commercial Success

• Lead enterprise and SMB sales growth, pricing strategy and client retention efforts.
• Represent the company in high-level partnership and regulatory discussions.
• Drive customer loyalty by aligning sales, product and fulfillment functions.
• Serve as a public face of the company in Ethiopia.

5. Board Collaboration & Investor Alignment

• Report to the board and investors on performance, risks and opportunities.
• Deliver clear financials, KPIs and strategic updates on a monthly/quarterly basis.
• Support future fundraising or financing rounds with data, narrative and pitch readiness.

What Success Looks Like

• Revenue growth accelerates year over year, with strong unit economics.
• The team is aligned, growing and executing consistently across functions.
• Platform usage increases in both consumer and enterprise segments.
• The company becomes the leading logistics-tech brand in Ethiopia and expands regionally.

You Might Be a Fit If You...

• Are energized by building in complex, high-growth environments and are motivated by ownership, impact and long-term value creation.
• Have 8–12+ years in operations, logistics, marketplace platforms or fast-scaling tech ventures.
• Have held senior leadership roles (CEO, COO, Commercial Director, GM) with full P&L responsibility.
• Can lead in both English and ideally Amharic across boardrooms and delivery hubs.
• Are equally comfortable making high-level strategic decisions and rolling up your sleeves.
• Have a track record of scaling teams, driving revenue and building systems from scratch.
• Believe in Africa’s potential and want to help build companies that matter.

Why This Role Matters

The company has moved beyond early validation and is entering a critical scale phase. The Managing Director will be entrusted with transforming a strong foundation into a category-leading platform strengthening unit economics, expanding reach, and building the systems, team and culture required for sustainable growth.

More About Renew Capital

We invite you to learn more about Renew Capital by visiting our website: www.renewcapital.com. 

Application Process

Renew Capital invites qualified applicants to fill out the application form on our website here.

Renew Capital is an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status, or any other basis prohibited by law. Further, Renew Capital supports gender-based pay equity and is committed to compensating women and men equally, for equal work.