The Role
Leads technical assistance and digital transformation projects focused on Digital Public Infrastructure, Digital ID, data sharing, AI/ML, cloud, and open-source technologies. Responsibilities include requirements gathering, solution design, architecture, implementation support, client and vendor coordination, stakeholder presentations, research, business development, and mentoring junior staff. The role engages governments, donors, private-sector partners, and international organizations across Indonesia and other countries.
Summary Generated by Built In
Work on one of the most ambitious digital transformation programs in Indonesia.
As Manager – Technology Policy and Innovation at MSC, you will play a key role in leading and supporting MSC’s Centre for Responsible Technologies (CRT) in the design, development, and implementation of Digital Public Infrastructure (DPI) solutions across multiple countries. This position will work at the intersection of technology, public policy, digital transformation, and innovation. The role involves extensive engagement with government agencies, donors, private sector partners, and internal MSC teams to manage technical assistance assignments, lead requirement gathering, drive solution design, and support implementation across diverse digital initiatives such as Digital ID, Data Sharing, AI/ML, Cloud, and open-source technologies.
As Manager – Technology Policy and Innovation at MSC, you will play a key role in leading and supporting MSC’s Centre for Responsible Technologies (CRT) in the design, development, and implementation of Digital Public Infrastructure (DPI) solutions across multiple countries. This position will work at the intersection of technology, public policy, digital transformation, and innovation. The role involves extensive engagement with government agencies, donors, private sector partners, and internal MSC teams to manage technical assistance assignments, lead requirement gathering, drive solution design, and support implementation across diverse digital initiatives such as Digital ID, Data Sharing, AI/ML, Cloud, and open-source technologies.
Responsibilities
Business Execution
- Lead or support major technical assistance assignments focused on digital solutions, Digital ID, Data Sharing, and DPI components.
- Manage client interactions and project execution, ensuring high-quality outputs and timely delivery.
- Lead requirement gathering, issue analysis, solution design, and development of practical technical recommendations.
- Prepare and deliver presentations, technical reports, solution architecture inputs, and roadmaps to government and donor stakeholders.
- Oversee solution ideation, architecture discussions, prototype development, and vendor coordination.
- Work closely with internal MSC teams, external technology vendors, and implementation partners during all phases of the project.
- Conduct in-depth research, reviews, and prepare thematic papers, technical notes, and analytical reports.
- Attend and represent MSC/CRT at client meetings, workshops, and conferences within Indonesia and internationally.
Business Development
- Build and strengthen relationships with current and prospective clients across government, private sector, and donor institutions.
- Identify business development opportunities based on emerging digital transformation needs and market trends.
- Lead or support the development of concept notes, proposals, pitch decks, and responses to RFIs/RFPs.
- Engage with donors, partners, and stakeholders to position MSC’s expertise in DPI, digital solutions, and emerging tech.
- Contribute to thought leadership through blogs, publications, and knowledge products on DPI, Digital ID, Data Sharing, AI, and related areas.
Professional Development
- Provide guidance and mentoring to Analysts and Associates during project execution.
- Facilitate knowledge-sharing and contribute to internal learning initiatives across the CRT team.
- Invest in continuous self-development on areas such as DPI, AI/ML, digital transformation, open-source technologies, cloud, and systems architecture.
- Provide and seek timely feedback to support team development and high performance.
Requirements
Academic / Professional Qualifications
- Bachelors or master’s in technology / engineering or relevant field
- Additional certifications or training in digital transformation, AI/ML, cloud, data engineering, enterprise architecture, or technology policy (Preferred).
Experience
- 8+ years of experience in designing, developing, or implementing digital solutions or DPI-related initiatives.
- Experience in one or more domains - AI/ML, Cloud, Data & Analytics, Process Automation, Digital Transformation, Open-source stack.
- Prior experience in consulting, government advisory, technology implementation, digital governance, or system integration roles.
- Exposure to working with government stakeholders, donor agencies, and international development organizations (Preferred).
Key Attributes
- Strong analytical and problem-solving skills with the ability to translate requirements into practical solutions.
- Strong client management, project management, and stakeholder engagement abilities.
- Good understanding of IT architecture, technology stacks, open-source platforms, standards, and Digital Public Goods (DPGs).
- Excellent communication skills in Bahasa and English.
- Ability to work with cross-functional and cross-cultural teams.
- Proficiency in MS Word, Excel, and PowerPoint.
- Flexible and willing to travel internationally for assignments.
Skills Required
- Bachelor's or master's degree in technology, engineering, or a relevant field
- 8+ years of experience designing, developing, or implementing digital solutions or Digital Public Infrastructure initiatives
- Experience in at least one of AI/ML, cloud, data and analytics, process automation, digital transformation, or open-source technologies
- Prior experience in consulting, government advisory, technology implementation, digital governance, or systems integration
- Strong analytical and problem-solving skills
- Client management, project management, and stakeholder engagement abilities
- Understanding of IT architecture, technology stacks, open-source platforms, standards, and Digital Public Goods
- Excellent communication skills in Bahasa and English
- Ability to work with cross-functional and cross-cultural teams
- Proficiency in Microsoft Word, Excel, and PowerPoint
- Willingness to travel internationally for assignments
- Additional certifications or training in digital transformation, AI/ML, cloud, data engineering, enterprise architecture, or technology policy
- Experience working with government stakeholders, donor agencies, and international development organizations
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The Company
What We Do
MSC (MicroSave Consulting) is a global consulting firm advancing social, financial, and economic inclusion in the digital age. It provides research, advisory, implementation, technical assistance, and capacity-building services, partnering with governments, donors, private companies, and local businesses. Its work spans financial services, enterprise, agriculture, health, food systems, rural livelihoods, digital transformation, policy reform, and sustainable development across developing countries worldwide.
