Manager, Technology Operations & Enablement

Posted 2 Hours Ago
Be an Early Applicant
Boston, MA, USA
In-Office
160K-200K Annually
Senior level
Real Estate • Financial Services
A focused approach - an entrepreneurial edge
The Role
Leads technology operations, MSP and vendor governance, architecture, security, compliance, and engineering teams. Owns technology spend, service levels, major incidents, disaster recovery testing, identity and access controls, documentation, and platform standards. Guides engineers in embedded business partnerships and hands-on automation. Drives governed adoption of Microsoft Copilot and agent platforms while maintaining audit readiness across SEC, Reg S-P, SOC 2, and ISO 27001-aligned practices.
Summary Generated by Built In

About TA Realty LLC


Founded in 1982, TA Realty is an experienced and established real estate investment management firm. Since its inception, through June 30, 2025, TA Realty has acquired, invested and/or managed over $44 billion of real estate assets through core, core plus and value-add strategies and customized separate/advisory accounts. Leveraging deep expertise in acquiring, developing, managing, and selling real assets in the U.S., we focus on delivering value to investors and communities.


TA Realty manages core, core plus and value-add strategies and customized separate/advisory accounts for U.S. and non–U.S. investors.


For more information visit: www.tarealty.com


Position Summary

TA Realty is an SEC-registered alternative asset manager focused on commercial real estate. Our technology team is small by design. We pair trusted partners with AI to deliver the reliability of a much larger organization, and we hold ourselves to the security standards our investors expect.


This is a leadership role for someone who stays close to the work. Our managed service providers run the day-to-day, and you hold them to it. You lead the engineers who partner with our investment, finance, and operations teams, and you stay hands-on enough to set the technical standard yourself. Expect to spend meaningful time in the tools.


What you’ll own

  • Operations governance: Set the service bar and hold our MSPs and vendors to it. Lead major incidents, root-cause reviews, and DR testing with them. Own technology spend and licensing. Keep the roadmap and documentation living, and retire what no longer earns its place.
  • Architecture, security, and compliance: Set the standards for integrations, identity, and platforms, and say no when something does not fit. Keep controls audit-ready in support of SEC and Reg S-P obligations and SOC 2 and ISO 27001-aligned practices.
  • Team leadership: Develop operations and solutions engineers into embedded builders who own business outcomes, not tickets. Assign each a business domain, set clear goals, and give honest feedback.
  • Embedded engineering: Direct how your engineers embed with business teams, from learning the process to owning the outcome through adoption. Stay in the work: build, review, and troubleshoot alongside them, and set the technical bar by example. Turn what the team learns into reusable patterns.
  • AI enablement and governance: Lead how the firm adopts Copilot and other agent platforms. Manage agent identity and lifecycle, set Power Platform guardrails, and measure the value delivered.

In your first year, you will have

  • Brought MSP and vendor performance under defined service levels
  • Led each engineer through at least one embedded engagement that delivered a workflow improvement
  • Personally delivered at least one automation, integration, or agent that your team now relies on
  • Moved Copilot and agents from experiments to adopted, governed workflows
  • Kept the environment audit-ready, with identity and access reviewed regularly

What you bring

Essential

  • 7+ years in infrastructure, operations, or solutions engineering, including 3+ years leading people
  • Current hands-on command of Microsoft 365, Azure, Entra ID, Intune, and scripting, including something you built or fixed in this stack within the last year
  • A record of governing MSPs and vendors to defined outcomes, including spend, incidents, and audit readiness
  • A record of growing engineers, ideally from support or operations backgrounds, into higher-leverage roles
  • Strong security fundamentals: identity, least privilege, endpoint, and data protection

Strongly valued

  • Experience deploying AI tools to real users and working through the governance questions that follow
  • A clear communicator who explains tradeoffs plainly to non-technical leaders
  • Bachelor’s degree in a technical or business field, or equivalent hands-on experience

Helpful, not required

  • Financial services or other regulated industry experience
  • A Microsoft or cloud security certification, such as SC-300 or AZ-104


EQUAL EMPLOYMENT OPPORTUNITY

TA Realty LLC is an Equal Opportunity Employer that is committed to creating a diverse and inclusive company culture believing it adds to the strength and vitality of our organization. TA Realty does not discriminate against candidates and employees on the basis of race, religion, national origin, age, veteran status, sexual orientation, or any other protected status under law.

Skills Required

  • 7+ years of experience in infrastructure, operations, or solutions engineering
  • 3+ years of experience leading people
  • Current hands-on expertise with Microsoft 365, Azure, Entra ID, Intune, and scripting
  • Built or fixed something in the Microsoft technology stack within the last year
  • Experience governing managed service providers and vendors against defined outcomes, including spend, incidents, and audit readiness
  • Experience developing engineers, ideally from support or operations backgrounds, into higher-leverage roles
  • Strong security fundamentals in identity, least privilege, endpoint security, and data protection
  • Experience deploying AI tools to users and addressing related governance requirements
  • Ability to communicate clearly and explain technical tradeoffs to non-technical leaders
  • Bachelor's degree in a technical or business field, or equivalent hands-on experience
  • Financial services or other regulated-industry experience
  • Microsoft or cloud security certification, such as SC-300 or AZ-104
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The Company
HQ: Boston, MA
182 Employees
Year Founded: 1982

What We Do

Founded in 1982, TA Realty is an experienced and established real estate investment management firm. The Firm is headquartered in Boston, Massachusetts, with additional offices in Newport Beach, California, Dallas, Texas and San Francisco, California. Since its inception, as of June 30, 2023, TA Realty has acquired, invested and/or managed approximately $40 billion of real estate assets through core, core plus and value-add strategies and customized separate/advisory accounts. TA Realty’s investment philosophy focuses on creating diversified real estate portfolios that aim to generate strong cash flow, receive intensive asset management, and seek to achieve long-term value creation. For four decades, TA Realty has maintained this philosophy through multiple real estate and economic cycles, a strength recognized by pension funds, endowments, foundations, and high-net-worth individuals.

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