Manager, Strategy & Operations (Hybrid)
About the role:
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.
As a Strategy & Operations Manager, you will directly support one of Enova’s Small Business (SMB) lending portfolios. You will tackle projects that ensure Enova is operating at peak performance and continuously improving so our customers can have the best possible experience . Projects can range from short-term immediate impact projects, like automating a business process, to long term strategic initiatives, such as a new product launch. The best part? Our team is big enough to have the resources to successfully scale the business, but small enough that a single team member has the autonomy to make a meaningful impact. That means you can make your mark. In this role you will report to the Senior Director of Business.
Responsibilities:
- Manage initiatives that focus on portfolio management, processes improvements and customer experience enhancements.
- Serve as a senior member of the S&O team and be responsible for driving high impact projects.
- Be a strategic partner to business heads and help lead sessions around budgeting, strategy and planning.
- Anticipate bottlenecks, provide thought leadership for problem solving, prioritize and execute projects, balance business needs vs. technical constraints, and drive bottom line results.
- Assess the external competitive environment and recommend product and customer experience enhancements that allow Enova to remain the market leader in SMB lending
- Lead cross-functional and direct teams to drive high impact initiatives for S&O and Enova.
Requirements:
- MBA from a top tier university is strongly preferred.
- 4-8 years of tangible work experience ideally in consumer or small business lending dealing with credit risk or portfolio management. Alternatively dealing with process improvement, management consulting or data analytics.
- Excellent written and oral communication skills.
- High energy, team player, creative thinker, and strategic influencer.
- Demonstrated experience in working with broad cross-functional teams.
- Maturity and good judgment. Skilled in negotiating, influencing and leading others, analytical thinking, and executing and implementing projects.
Our Strategy & Operations team:
Enova’s Strategy & Operation teams - or “S&O” as insiders commonly refer to them here - drive the business at both the operational and business levels. In addition to working cross functionally on the corporate side, S&Os work closely with our operations teams (think underwriting, application support, loan processing, collections or customer service) to ensure optimization and anticipate any bumps in the road. To do this, they dive deeper into our existing processes and ask themselves lots of questions like, why are we doing this that way? Why don’t we try this? And, likely the most important question, how is this going to affect the bottom line of our business?
#LI-Hybrid #BI-Hybrid
Benefits & Perks:
- Hybrid roles entail working in-office from Tuesday to Thursday, with the choice to work remotely on Mondays and Fridays
- Health, dental, and vision insurance including mental health benefits
- 401(k) matching plus a roth option (U.S. Based employees only)
- PTO & paid holidays off
- Sabbatical program (for eligible roles)
- Summer hours (for eligible roles)
- Paid parental leave
- DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
- Employee recognition and rewards program
- Charitable matching and a paid volunteer day…Plus so much more!
About Enova
Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions.
Being a values-driven organization is at the core of Enova’s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova’s values and culture here.
It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.
