At Claremedica, exceptional is the standard.
Driven by our purpose to enhance the lives of the seniors in the communities where we have the privilege to work, live, and play, the Claremedica team is comprised of the brightest and best in their fields of expertise. From clinical excellence to unparalleled administrative support and beyond, we’re working together to help seniors live happier, healthier, fuller lives.
That kind of teamwork and passion for excelling can only exist in a workplace that fosters employees’ growth and wellness and where their full potential and value are realized. At Claremedica, we’re excited about great people like you. We’re even more excited to support you with the resources, training, benefits, competitive compensation, and more to help you thrive and succeed in our communities.
Opportunity awaits – welcome to Claremedica.
ESSENTIAL FUNCTIONS
The Sales Manager will be responsible for supporting the company’s sales objectives by providing the sales team with clear goals and guidance on how to achieve production expectations. Community relations are also an integral part of this role, and the Sales Manager is expected to develop strategic alliances with community partners and lead the Community Relations Coordinator to jointly achieve the organization’s goals.
DUTIES AND RESPONSIBILITIES
- Oversight and guidance of sales team
- Supporting Agents with marketing plans and goal attainment
- Evaluating Agent presentation skills
- Coaching and re-training of agents when applicable
- Ensure agents comply with CMS’s guidelines and Claremedica’s Policies and Procedures
- Monthly Monitoring
- Monthly Sales Agent and Center metrics
- Cancellation and Disenrollment‘ monitoring and forms
- Monitoring of Sales Agent Complaints.
- Community and Provider Relations
- Working hand-in-hand with the sales team, community relations team, center administrators, health plans and brokers to find and forge new relationships in the community and with key partners.
- Sales Training & Presentation
- Conduct new agent onboarding, training and yearly re-certification training
QUALIFICATIONS/REQUIREMENTS
- Minimum 2 years’ experience in Sales Management and or Provider Relations or 5 years’ experience in Medicare related Sales.
- Strong knowledge of Medicare rules and regulations
- Bachelor’s degree a plus
- Driver’s license and dependable means of transportation.
- Experience with MS/Office (Word, Excel & Outlook) required
- Bilingual a plus (Spanish and Creole)
- Existing relationships in the marketplace with Health Plans, FMO’s, community contacts/influencers, physicians, specialists, hospitals, nursing homes and Assisted Living Facilities.
WORKING CONDITIONS
Described below are typical work environmental characteristics encountered while performing the essential functions of the position:
- Moderate to High noise level.
- Clean, well-lit, comfortable climate.
- Fast-Paced environment.
PHYSICAL DEMANDS
The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job.
FREQUENCY FACTOR TABLE
FUNCTION
FREQUENCY
Walking and standing
More than 75%
Sitting
Less than 25%
Physical Hand and Finger Dexterity (office equip. typewriter, computer)
More than 75%
Close vision the ability to adjust Focus (typewriter and/or computer)
More than 50%
Talking and Hearing
100%
Lifting less than 10 pounds
Frequently
Lifting 10-30 pounds
Seldom
TRAVEL
Local travel between care centers may be required for coverage.
SAFETY HAZARD OF THE JOB
Minimal Hazards
Skills Required
- At least 2 years of experience in sales management or provider relations, or 5 years of Medicare-related sales experience
- Strong knowledge of Medicare rules and regulations
- Driver's license and dependable means of transportation
- Experience with Microsoft Office, including Word, Excel, and Outlook
- Bachelor's degree
- Bilingual proficiency in Spanish and Creole
- Existing marketplace relationships with health plans, FMO organizations, community contacts, influencers, physicians, specialists, hospitals, nursing homes, or assisted living facilities
What We Do
ClareMedica Health Partners is a Florida-based value-based primary care organization focused on improving the health and well-being of seniors. It provides and coordinates comprehensive healthcare services for Medicare Advantage, Medicaid, traditional Medicare, and other patients through employed and affiliated physicians. Its patient-centered model emphasizes personalized care, chronic disease management, better outcomes, and coordinated services delivered through community-based centers and virtual care options.
