Manager, Quality Operations, R&D Quality Assurance

Posted Yesterday
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Lake Forest, CA, USA
In-Office
122K-157K Annually
Senior level
Healthtech • Biotech • Pharmaceutical
The Role
Manages R&D quality assurance operations for Alcon Instrumentation, including quality systems, compliance, training, change control, nonconformances, investigations, CAPAs, supplier management, audits, and document control. The role ensures R&D product development activities comply with GxP regulations, SOPs, design plans, and global quality requirements while driving continuous improvement and managing project resources and timelines.
Summary Generated by Built In

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?

This role is part of Alcon's Quality & Regulatory Affairs function, a team that ensures our products are in compliance with global, local, and internal regulations and meet the strictest standards of quality as we help people see brilliantly.

The Manager, Research & Development Quality Assurance is primarily responsible for designing, deploying, and monitoring Quality Systems within Alcon Instrumentation R&D. You will handle training, change control, non-conformances, investigations, Corrective and Preventive Actions (CAPAs), supplier management, audits, document control, and compliance at our Facility in Lake Forest, CA. Specifics Include:
 

  • Manage individual projects, applying advanced knowledge to achieve objectives and enhance project performance and operational efficiency.

  • Develop and implement quality assurance strategies, ensuring compliance with industry standards and drive continuous improvement.

  • Make operational decisions for projects, managing resources and timelines.

  • Assure accurate and appropriate supporting documentation according to a defined design plan.

  • Identify and contribute to revisions of Standard Operating Procedures.

  • Ensure compliance of all Research and Development (R&D) activities within product development and direct R&D personnel to execute appropriately.

  • Adhere to Good Practice (GxP) regulations by strictly following Standard Operating Procedures (SOPs), maintaining accurate and complete documentation, ensuring rigorous quality control, and completing all required training.

  • Commit to compliance with regulatory requirements and continuous improvement in operations.

  • Associates are responsible for meeting their individual job requirements and contributing to the overall compliance of the organization.

  • Compliance with regulatory requirements and a commitment to continuous improvement are essential to our operations​.

  • Individual Contributor

WHAT YOU’LL BRING TO ALCON:

  • Bachelor’s Degree or equivalent years of directly related experience (or high school +13 yrs; Assoc.+9 yrs; M.S.+2 yrs; PhD+0 yrs)

  • The ability to fluently read, write, understand and communicate in English

  •  5 Years of Relevant Experience

  • Work Hours: Monday – Friday, 8:00 AM – 5:00 PM CST

  • Location: Onsite

  • Travel Requirements: Up to 10%

  • Relocation Assistance: None

  • Sponsorship Available: No

PREFERRED:

  • Medical Device or other regulated industry

HOW YOU CAN THRIVE AT ALCON:

  • Collaborate with teammates to share standard processes and learnings as work evolves!

  • Join Alcon’s mission to provide top-tier, innovative products and solutions to enhance sight & enhance lives.

  • Grow your career in a highly collaborative and diverse environment.

  • Alcon provides robust benefits package including health, life, retirement, flexible time off for salaried associates, paid time off for hourly associates and much more!

Alcon Careers

See your impact at alcon.com/careers

  

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

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Compensation and Benefits

Alcon’s Total Rewards programs are designed to align incentives with business objectives, support our values, and deliver long‑term value. Our compensation approach includes a combination of fixed and variable pay, with short‑term and long‑term incentive opportunities for eligible roles. Our benefits offerings are designed to support associates and their families across key life events, including programs that promote health and well‑being, provide financial security, and support retirement planning.

The salary range posted represents the anticipated hiring range for this role. Actual compensation may vary based on factors such as experience, skills, location, and internal equity, and may fall outside the posted range.

  

Pay Range

121,550.00 - 157,300.00

  

Pay Frequency

Annual

  

Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to [email protected] and let us know the nature of your request and your contact information.

Skills Required

  • Bachelor's degree or equivalent directly related experience
  • Fluent ability to read, write, understand, and communicate in English
  • Five years of relevant experience
  • Medical device or other regulated industry experience

Alcon Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Alcon and has not been reviewed or approved by Alcon.

  • Retirement Support — Retirement benefits are framed as unusually strong, pairing a 401(k) match with an additional employer-funded retirement plan contribution. Stock purchase access and performance bonuses are also positioned as meaningful components of total rewards.
  • Healthcare Strength — Health coverage is described as comprehensive across medical, dental, vision, life, disability, and mental health support. Distinctive vision-related perks, including free contact lenses in some cases, reinforce the perceived strength of the health-and-wellness offering.
  • Leave & Time Off Breadth — Time-off offerings are characterized as robust, including paid holidays, PTO/vacation, paid sick time, and parental leave. Flexible time off for certain exempt roles and reported year-end shutdown periods further strengthen perceived coverage.

Alcon Insights

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The Company
HQ: Geneva
20,962 Employees
Year Founded: 1945

What We Do

Alcon helps people see brilliantly. As the global leader in eye care with a heritage spanning more than seven decades, we offer the broadest portfolio of products to enhance sight and improve people’s lives. Our Surgical and Vision Care products touch the lives of more than 260 million people in over 140 countries each year living with conditions like cataracts, glaucoma, retinal diseases and refractive errors. Our more than 20,000 associates are enhancing the quality of life through innovative products, partnerships with eye care professionals and programs that advance access to quality eye care.

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