Manager, DTC Analytics

Posted 6 Hours Ago
Be an Early Applicant
New York, NY, USA
Hybrid
132K-150K Annually
Senior level
Consumer Web • eCommerce • Other • Retail • Social Impact • Manufacturing
The modern CPG company behind Harry’s, Flamingo, Lume, and Mando. Formerly Harry’s Inc.
The Role
Manage DTC analytics by building KPI dashboards, reporting systems, A/B testing analysis, and automated tools. Translate customer, ecommerce, acquisition, conversion, retention, subscription, and site data into actionable recommendations. Partner cross-functionally with Product, Engagement, CX, Distribution, and Finance teams, serving as a trusted thought partner for strategic decisions. Use SQL, BI platforms, and AI tools to identify performance drivers, improve reporting, and guide ecommerce strategy.
Summary Generated by Built In

About Mammoth Brands

Mammoth Brands (formerly Harry’s Inc.) is the modern CPG company behind brands Harry’s, Flamingo, Lume, Mando, and Coterie. We’re building a new model—and home—brands, founders, and talent looking to solve unmet needs, improve peoples’ lives, and ultimately challenge the status quo. Our mission is to “Create Things People Like More.” Simply put: everything we do should be better than what already exists. If it’s not, we don’t do it. This guides everything we do, from developing the best product experiences, to making Mammoth Brands a great place to work, to exploring innovative ways to give back to our community.

We got our start in 2013 when our co-founders created Harry's. They built the brand differently—online first, prioritizing direct relationships with customers—and in the process learned they’d created something bigger: a playbook and platform that could help other brands grow and scale to their full potential, and a vision to reimagine consumer packaged goods. Today, Mammoth Brands is a growing portfolio of brands and the largest CPG company built in the last 20 years. Even as we grow, we take extra care to maintain the small, scrappy, entrepreneurial culture that helped to get us where we are today: to create a company that people like more, that better serves its customers, employees, and community. As a company, we’re also committed to making a positive impact and have donated over $20 million through our network of nonprofit partners to date. 

We build brands that move fast and think big — and we hire people who are curious about AI, willing to experiment with it in their day-to-day work, and excited to accelerate what's possible. We prioritize giving our team the tools, training, and space to build real fluency, so you grow alongside the technology and help shape how we use it.

About the Team

The Centralized Insights & Analytics (CIA) team is a critical function that drives proactive insights-to-action within the US Personal Care organization. The CIA organization unites capabilities across data science, analytics, insights, and category management into an integrated function to translate insights into action for everyday decisions and more complex business questions, helping shape the future of our business strategy and enabling us to best serve our customers. Capabilities built by this team will meaningfully impact the business through marketing optimization, channel strategy, site optimization, selling stories, thought leadership, innovation, and overall consumer/shopper experience.


About the Role

As the Analytics Manager for DTC, you'll build and drive the reporting and diagnostic analytics that advance our strategy - and turn that analysis into a point of view. You'll design and report on DTC KPIs and analyses spanning the user journey from acquisition through conversion, post-purchase engagement and retention, subscriptions, distribution, and site experimentation. When a stakeholder brings you a question, they should walk away with a recommendation, not just a chart or data point - that means connecting the dots across data sources, business priorities, and customer signal, and knowing which questions are worth chasing and which aren't. We need someone with strong business acumen, excellent storytelling skills, a passion for consumer empathy, a robust technical toolkit, and the confidence to share a strong point of view, even with people more senior than you. You'll work with key decision-makers throughout the DTC organization, and share your insights and recommendations - and defend them - with all levels of the business.


Here's what you'll accomplish:

  • Synthesizing data on a regular basis to provide the DTC team with brand-level insights on business health - and a clear recommendation on what to do about it, not just the numbers
    • Leverage our BI tool Omni to build, maintain, and own dashboards that empower the business to interpret and act quickly. (e.g., track inventory issues across retailers and build actionable alerting.) 
    • Become an expert on existing DTC reporting and drive towards improvement
  • Plan, design, and implement reports that highlight key performance indicators
    • Enhance our A/B testing reporting suite 
    • Track new feature launches by Product & Engagement teams and build/manage the reporting for how they perform
  • Work closely with the teams in our DTC Org to drive value for the business
    • Gain a strong understanding of their data problems and use our Analytics toolkit to find a solution (What data do we need, how can we get it, and how can we automate reporting?)
    • Driving deep analysis of the whats and whys of key drivers to surface hypotheses for action
  • Be a strong, trusted voice and thought leader for the brands you support - bringing a well-reasoned point of view to the table, and comfortable sharing it with stakeholders at all levels
    • Enable your stakeholders and leaders to get sharper and smarter on the data, the business, and how we tackle our biggest questions just by working alongside you
    • Bring a strong, well-reasoned point of view and advocate for the brands you support, comfortable doing so with people more senior than you
    • Your impact and influence comes from how much smarter you make the people around you and your strong perspective
  • Help define how we measure and report out on performance on ecommerce across key KPIs, set up dashboarding capability, and regularly track and share the overall performance of the business to drive strategic planning
  • Identify analytics pain points and inefficiencies, and develop new tools and automated processes to optimize and streamline. AI is integral to the work, not an afterthought. 
  • Be a data-evangelist and sparring partner across the organization, sharing best practices and insights and willing to challenge the status quo with cross-functional teams and stakeholders at every level 

This may describe you:
  • 5+ years in data analytics or a similarly analytical field, using data to drive decision-making and narrative development in a fast-moving, cross-functional environment, with a strong understanding of the role analytics plays in a cross-disciplinary digital product development lifecycle.
  • Proficient Technical Skill – Fluent in SQL (Python or R a plus), with the ability to query, manipulate, and analyze data end-to-end to accelerate the business.
  • BI Tool Fluency – Hands-on experience building and maintaining dashboards and models in a modern BI platform. We currently run in Omni; prior experience with Looker, Tableau, or Power BI will be an enabler.
  • AI-Forward – You use AI tools to speed up your own analysis, and you're comfortable helping others on the team build that same fluency.
  • Business Acumen & Judgment – You connect the dots across data sources, business priorities, and customer signal, and you have a nose for which questions are worth chasing - so you spend your time on the highest-impact problems, not just the interesting ones.
  • Engaged Thought Partner – When someone brings you a question, they leave with a recommendation and a point of view, not just an analysis plan. You can point to specific insights that changed a real decision, not just reports you've shipped.
  • Clear, Confident Communicator – You explain complex ideas simply, and you're as comfortable challenging a room full of senior stakeholders as you are presenting to them.
  • You thrive on direct, honest, and supportive communication and feedback
  • You are infectiously optimistic and curious - To you, there’s nothing more exciting than a new challenge.  Hard things are hard, but you don’t let that get in the way

Who you will work with:

  • You will report to the Sr. Director of Omnichannel Analytics, with a dotted line to our VP of DTC
  • Within the broader CIA org, you'll work most closely with the other data analysts and analytics engineers on the team.  
  • Within the larger Digital org, you’ll work closely with our DTC team (Product/Engagement/CX) as well as Distribution and Finance.

Benefits and perks

  • Medical, dental, and vision coverage
  • 401k match
  • Equity in Mammoth Brands 
  • Flexible time off and working hours
  • L&D stipend
  • 4 weeks sabbatical after 5 years, 6 weeks after 10 years, and 8 weeks after 15 years 
  • 20 fully paid weeks off for parents who give birth, or 16 fully paid weeks off for all other paths to parenthood
  • Fun IRL and virtual events including happy hours, team building events, and parties on our rooftop
  • Free products from our family of brands

The Mammoth Brands' working model is in-office Tuesday, Wednesday, and Thursday. Our beautiful 70,000 square foot SoHo office is decked out with bagels on Wednesdays and lunch on Thursdays, and fully stocked kitchens with snacks, coffee, and drinks everyday.  Can’t forget the free products and the opportunity to have some meetings without Zoom!

We can’t quantify all of the intangible things we think you’ll love about working at Mammoth Brands, like the exciting challenges we tackle, the smart and humble team you’ll get to work with, and our supportive and inclusive culture. That said, our salary ranges are based on paying competitively for our size and industry, and are one part of our total rewards package, which also includes a comprehensive set of benefits and our equity program. The base salary hiring range for this position is $132,000-$150,000, but the final compensation offer will ultimately be based on the candidate’s location, skill level and experience.  

Mammoth Brands is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

Mammoth Brands is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, domestic violence victim status, arrest/conviction record, sexual or reproductive health decisions, caregiver status, credit history immigration status, unemployment status, traits historically associated with race, including but not limited to hair texture and protective hairstyles or any other status protected under applicable federal, state and local laws. Mammoth Brands' commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training.

We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.

If visa sponsorship is required for work authorization, please note that Mammoth Brands in collaboration with immigration counsel will manage and submit all necessary legal filings on behalf of the candidate.

It is important to us that every candidate has a positive and safe experience with Mammoth Brands. Please be aware of the possibility of fictitious job openings, consulting engagements, and employment offers that are designed to collect personal information or charge fees for recruitment or training services.

Mammoth Brands will never charge any application, processing, or training fee at any point in our hiring process. Every genuine opportunity we have will be listed on our careers page. If something ever feels off, trust your instincts and don't hesitate to reach out to us directly to verify.

Skills Required

  • 5+ years of experience in data analytics or a similarly analytical field
  • Experience using data to drive decision-making and develop business narratives in a fast-moving, cross-functional environment
  • Strong understanding of analytics within a cross-disciplinary digital product development lifecycle
  • Fluency in SQL, including the ability to query, manipulate, and analyze data end-to-end
  • Experience building and maintaining dashboards and models in a modern business intelligence platform
  • Hands-on experience with Omni, Looker, Tableau, Power BI, or a comparable BI platform
  • Proficiency in Python or R
  • Experience using AI tools to accelerate analysis and help others build AI fluency
  • Strong business acumen and judgment when connecting data, business priorities, and customer signals
  • Ability to provide recommendations and a point of view rather than analysis alone
  • Clear, confident communication skills, including presenting to and challenging senior stakeholders
  • Ability to work effectively in a fast-moving, cross-functional environment
  • Direct, honest, supportive communication and feedback style
  • Curiosity, optimism, and willingness to tackle challenging problems

Mammoth Brands Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mammoth Brands and has not been reviewed or approved by Mammoth Brands.

  • Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, and vision plans, virtual and in‑person primary care, a benefits concierge, and in the U.S. up to $4,000 annually for qualifying medical travel.
  • Parental & Family Support — Parental leave is notably generous, with 20 fully paid weeks for birth parents, 16 weeks for other paths to parenthood, and four weeks of paid reboarding support.
  • Leave & Time Off Breadth — Time off policies are expansive, featuring flexible PTO, company‑wide summer and year‑end shutdowns, and paid sabbaticals after five, ten, and 15 years.

Mammoth Brands Insights

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The Company
HQ: New York, NY
550 Employees
Year Founded: 2013

What We Do

Mammoth Brands (formerly Harry’s Inc.) is the modern CPG company behind category-leading brands Harry’s, Flamingo, Lume, and Mando. We’ve built a new model—and home—for brands, founders, and talent looking to solve unmet needs, improve peoples’ lives, and ultimately challenge the status quo. Our mission is to “Create Things People Like More.” Simply put: everything we do should be better than what already exists. If it’s not, we don’t do it. This guides everything we do, from developing the best product experiences, to making Mammoth Brands a great place to work, to exploring innovative ways to give back to our community. We got our start in 2013 when our co-founders created Harry's. They built the brand differently—online first, prioritizing direct relationships with customers—and in the process learned they’d created something bigger: a playbook and platform that could help other brands grow and scale to their full potential. Today, Mammoth Brands is a growing portfolio of brands built by dedicated, entrepreneurial teams that live and breathe their millions of customers every day. Even as we grow, we take extra care to maintain the small, scrappy, entrepreneurial culture that helped to get us where we are today: to create a company that people like more. That better serves its customers, employees, and community.

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