Loyalty Specialist

Posted Yesterday
Be an Early Applicant
Marion, AR, USA
In-Office
Entry level
Automotive
The Role
Build relationships with existing automotive customers, identify opportunities for vehicle changes, improved payments, or better rates, and conduct consultative conversations using financial details. Purchase vehicles directly from customers when appropriate and transfer qualified opportunities to management for closing. The role offers base salary, uncapped commission, autonomy, and the opportunity to establish a new customer-loyalty program.
Summary Generated by Built In

Every day, dozens of our best customers walk right past an opportunity — and so does everyone else in the building.

They're in our service drive right now. They already own one of our vehicles. They already trust us enough to hand over their keys. And almost nobody talks to them about anything beyond the oil change.

We're creating a brand-new seat to fix that — and you'd be the first person in it.

This isn't a typical sales job. There's no cold-calling, no chasing strangers off a lead list, no lot patrol. You already have the hardest part of selling handled for you: a warm, trusting customer standing in your building. Your job is to notice the opportunity and ask a better question than anyone else has bothered to ask.

What you'll actually do:

  • Build relationships with our existing customers — not new leads, not conquest traffic, our people
  • Spot the moment someone's ready for a change: better payment, better rate, or a different vehicle entirely
  • Run real conversations, backed by real numbers, with zero pressure
  • Buy vehicles straight from customers when that's the right move — no new sale required
  • Hand off the close to management once interest is real, so you're never stuck negotiating a desk

What makes this worth your time:

  • Base salary + uncapped commission, stacked across multiple ways to earn — per transaction, per acquisition, per contract sold, plus a bonus tied to how well the whole program performs
  • You're building this role, not inheriting someone else's playbook. How it runs in six months is partly up to you
  • Real autonomy. This seat runs on judgment, not a script and not a supervisor standing over your shoulder

This seat isn't for everyone — and that's the point. We're looking for someone who's already good at this: a senior sales consultant, an F&I background, a BDC lead, or a service advisor who's always been better with people than the job title gave them credit for. If you're comfortable talking about money without applying pressure, and you'd rather earn trust than force a close, keep reading — this was written for you.

Ready to build something new? Apply now.

Skills Required

  • Prior experience as a senior sales consultant, F&I professional, BDC lead, or service advisor
  • Ability to build trust and strong relationships with existing customers
  • Comfort discussing money, payments, and rates without applying pressure
  • Ability to identify customer readiness for a vehicle change or acquisition opportunity
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
110 Employees
Year Founded: 1993

What We Do

Walt Massey Automotive Group is a prominent automotive dealership network operating across Mississippi and Florida. Specializing in new and used vehicles, including Chevrolet and GMC, the company provides a full-service experience that includes professional financing options and comprehensive maintenance through its state-of-the-art service and parts departments, aiming to deliver an extraordinary automotive experience to every client.

Similar Jobs

The Aerospace Corporation Logo The Aerospace Corporation

Electrical Engineering - Summer 2027 Intern (U.S. Person Required)

Aerospace • Artificial Intelligence • Cloud • Machine Learning • Software • Cybersecurity • Defense
Remote or Hybrid
United States
4600 Employees
25-45 Hourly

Samsara Logo Samsara

Customer Success Manager

Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Easy Apply
Remote or Hybrid
United States
4000 Employees
88K-118K Annually

MongoDB Logo MongoDB

Growth Marketing Senior Manager

Big Data • Cloud • Software • Database
Easy Apply
Remote or Hybrid
United States
5550 Employees
92K-182K Annually

Coursera + Udemy  Logo Coursera + Udemy

Business Development Manager

Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
Remote or Hybrid
United States
1500 Employees
150K-212K Annually

Similar Companies Hiring

Cox Enterprises Thumbnail
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Atlanta, Georgia
30000 Employees
UL Solutions Thumbnail
Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
Chicago, IL
15000 Employees
HERE Technologies Thumbnail
Artificial Intelligence • Automotive • Computer Vision • Information Technology • Internet of Things • Logistics • Software
Amsterdam, NL
6000 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account