Position Summary: The Demand Writer Lead serves as a key resource within the litigation department, combining litigation expertise with a passion for mentorship and process improvement. This role is responsible for supporting the development and performance of litigation demand writers through hands-on training, quality assurance, and workflow oversight. The ideal candidate is detail-oriented, proactive, and committed to fostering a high-performing team environment. By ensuring consistency in case management practices and promoting professional growth, the Demand Writer Lead helps drive operational excellence and client service standards across the firm.
Essential Duties & Responsibilities:
- Conduct and assist with file audits, documentation review and analysis
- Review employees' work, provide ongoing feedback and escalate to managers as needed
- Spearhead team projects and monitor progress
- Ensure tasks and projects are completed on time
- Assist in the training and development of new hires and current team members
- Attend case review meetings
- Provide feedback to managers for 90/180/annual reviews
- Exceptional verbal and written communication in person, documentation review and emails
- Experience maintaining a high degree of discretion dealing with confidential information
- Excellent time management, multi-tasking, and critical thinking abilities
- Proficient in Microsoft Office Suite and Case Management software (Filevine preferred)
- Performs other duties as required
Physical Requirements:
- Office environment with normal business hours necessary to satisfactorily perform job functions
- Stationary Position – Must be able to remain in a stationary position up to 50% of the time.
- Move or Traverse – This position needs to occasionally move about inside the office to access file cabinets, meeting rooms, office machinery, etc. May occasionally ascends/descends the stairs to get to other floors, cafeteria and parking area.
- Dexterity – constantly operates a computer and other office machinery such as a copy machine/printer.
- Move, Transport, Position, Put, Install, Remove - Occasionally moves supplies weighing up to 10 pounds for various presentation and event needs
- Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information - The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
- Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess - The ability to observe details at close range (within a few feet of the observer).
Benefits and Perks:
- Medical, dental, vision
- Company paid Life and AD&D Insurance
- Company Paid STD (with no waiting period)
- Option to purchase additional Life and AD&D Insurance
- Voluntary LTD, Critical Illness, Accident, and Hospital Indemnity Coverage
- 401(k) with company contributions
- Paid Time Off
- Tuition Reimbursement
Disclaimer: Please note that this job description is subject to change with or without prior notice, and that reasonable accommodation may be requested to perform the essential functions of the job
Skills Required
- Litigation expertise
- Exceptional verbal and written communication skills
- Ability to conduct file audits and documentation review and analysis
- Ability to review employee work and provide ongoing feedback
- Training and team development skills
- Project monitoring and workflow oversight skills
- Strong time management and multitasking abilities
- Critical thinking skills
- Ability to maintain discretion when handling confidential information
- Proficiency in Microsoft Office Suite
- Proficiency in case management software; Filevine preferred
- Ability to work in an office environment and remain stationary for up to 50% of the time
- Ability to occasionally move supplies weighing up to 10 pounds
What We Do
KDC/ONE is a global product-development and manufacturing partner for leading beauty, personal-care, and home-care brands. It works with customers across ideation, formulation, design, packaging, production, and supply, offering either end-to-end services or targeted support within the product value chain. Its capabilities also serve pharmaceutical, natural-health, industrial, and medical categories, supported by a worldwide platform with integrated supply-chain and manufacturing infrastructure.








