Legal Operations & Special Projects Manager

Posted Yesterday
Hiring Remotely in USA
Remote
Senior level
HR Tech • Software • Analytics • Automation
The Role
Build and run legal operations: implement contract lifecycle and document management systems, design intake/process workflows, support compliance (AML/KYC, sanctions, regulatory filings), manage corporate governance and entity administration, liaise with outside counsel, and help develop AI-enabled legal workflows alongside the General Counsel.
Summary Generated by Built In
Maple transforms institutional lending, leveraging innovative technology to empower lending markets.

Our goal is to be the most reliable lender in the global financial system, distinguished by our commitment to superior user experience and transparency. At Maple, we embody a culture of ownership, relentless execution, and unwavering commitment to our customers, partners and team.

Founded in 2019, Maple has grown to become the leading institutional lender across crypto markets having originated >$17B in loans to date. The team has built a dynamic and innovative product that leverages the benefits of blockchain and smart contract technology with an intuitive and feature rich application.
About Maple
Maple is a digital asset lending and capital markets platform serving institutional borrowers and lenders. It operates across decentralised and structured finance, with a growing product suite, an expanding counterparty network, and operations spanning multiple jurisdictions. Maple is at an inflection point: scaling its commercial operations, building out its regulatory and compliance posture, and investing in the legal infrastructure needed to support that growth.

About the Role

We require that all applicants for this role are based in the USA / Canada

This is a foundational hire for the legal department. Reporting directly to the General Counsel, this role combines legal operations management with compliance and corporate governance support. The right person will help build and run the systems, processes, and workflows that allow a small legal team to operate well above its weight class. 

This role may suit candidates from several backgrounds: experienced paralegals with operations instincts, legal operations professionals with some regulatory exposure, or regulatory program managers looking to broaden into legal operations at a growing company. We care more about how you think and work than which box your career fits into.

The position is weighted toward legal operations: contract management, document systems, process design, and workflow automation. But it also requires someone comfortable supporting compliance workstreams, regulatory filings, and corporate governance procedures. A strong legal operations professional that’s familiar with fintech industry compliance obligations, or candidates that have experience in regulatory program management, building compliance programs, or engaging with regulators may find their skills translate directly to this role. The legal operations and process design elements can be learned; regulatory discipline and attention to detail are harder to teach.

A distinctive aspect of this role is the opportunity to help build an AI-native legal department. We are actively developing Claude-enabled workflows for drafting, review, research, and regulatory monitoring. The successful candidate will not simply use off-the-shelf tools; they will help design, test, and refine custom AI-assisted processes alongside the General Counsel. If you are excited about working at the frontier of how legal teams operate, this role is for you.

Responsibilities
In this role, working closely with and in coordination with the General Counsel and legal team, you will be responsible for:

Legal Operations and Contract Management
  • Build and operationalise a contract management system, including key terms tracking, renewal calendars, and version control across counterparties.
  • Assist in developing template documents, negotiation playbooks, and standardised workflows for recurring agreement types. Conduct first-pass reviews of loan documents and commercial agreements, and can coordinate execution through to signature.
  • Implement and maintain document management systems, privilege controls, and data retention policies.
  • Craft a structured legal intake process and service delivery model to support internal teams efficiently.
  • Track legal billing, manage outside counsel invoices against billing guidelines, and support budget workflows.
  • Liaise with external counsel, service providers and external partners as needed to support legal and compliance matters.

Compliance and Regulatory Support
  • Support compliance workflows and processes, including AML/KYC-related procedures, sanctions screening, and counterparty due diligence, in coordination with the General Counsel and Chief Compliance Officer.
  • Assist with any necessary regulatory filings or licensing applications, and track and monitor applicable filing deliverables and deadlines. 
  • Help develop and maintain policies and procedures across entities, ensuring consistency and alignment with legal requirements.
  • Conduct regulatory and legal research as needed to support the General Counsel on evolving obligations in a fast-paced area of law.

Corporate Governance and Administration
  • Support corporate governance procedures, including board and committee materials, entity filings, corporate records, and signing authority documentation.
  • Maintain organisational charts, entity registers, and governance calendars across multiple jurisdictions.
  • Coordinate with internal teams on corporate secretarial and entity management matters.

About You
Required
  • 5+ years of experience as a paralegal, legal operations professional, or in a comparable legal support role, with meaningful exposure to contract lifecycle management and legal process design.
  • Demonstrated ability to build or significantly improve legal operations systems: document management, contract workflows, intake processes, or similar.
  • Comfortable supporting compliance workstreams (AML/KYC processes, tracking regulatory obligations, developing training) even if compliance is not your primary background.
  • Highly organised, efficient, and attentive to detail. You are the person who notices what is missing before it becomes a problem.
  • Curious and resourceful problem solver who takes ownership of processes and drives them to completion with minimal supervision.
  • Enthusiastic about AI tools and willing to actively participate in building AI-enabled legal workflows. You do not need to be technical, but you need to be hands-on and adaptable rather than waiting for a vendor to solve problems for you.
  • Excellent written and verbal communication skills. Able to translate legal and regulatory requirements into clear, practical guidance for non-legal teams.
  • Bachelor’s degree, paralegal certificate, or equivalent professional experience. Law degrees will also be considered.

Nice to Have
  • Background or interest in crypto, digital assets, DeFi, or fintech.
  • Familiarity with loan or finance documentation (e.g., facility agreements, master loan agreements, security agreements, account control agreements) or other exposure to institutional lending, structured finance, or capital markets legal workflows.
  • Experience supporting some form of licensing or registration applications or maintenance in financial services (e.g. VASP, MSB, broker-dealer, etc).
  • Experience working in a multi-entity corporate structure.

What We Offer
  • Base salary paid in your choice of crypto (USDC) or local fiat currency.
  • Token allocation, giving you a stake in Maple’s long term success. 
  • Flexible working, giving you the autonomy to live and work your way. Optional access to co-working space. 
  • Contract or full-time employment opportunities including all local statutory benefits.
  • Fully transparent and collaborative team culture.
  • The opportunity to build a legal function from the ground up at a company operating at the intersection of DeFi and institutional finance.
  • A team that is serious about using AI to work smarter, not just harder, and real influence over how the legal department operates.

If you subscribe to the values of Maple - Personal Ownership, Focused Execution, User Prioritisation, Innovative Mindset - and want to be part of a collaborative culture focused on bringing Global Finance into the future, then we want to hear from you!

Skills Required

  • 5+ years experience as a paralegal, legal operations professional, or comparable legal support role with exposure to contract lifecycle management
  • Demonstrated ability to build or significantly improve legal operations systems (document management, contract workflows, intake processes)
  • Comfortable supporting compliance workstreams including AML/KYC procedures, sanctions screening, and counterparty due diligence
  • Experience assisting with regulatory filings or licensing applications and tracking filing deliverables and deadlines
  • Support corporate governance procedures, entity filings, corporate records, and governance calendars across multiple jurisdictions
  • Highly organized, efficient, and attentive to detail
  • Curious, resourceful problem solver who takes ownership of processes and drives them to completion with minimal supervision
  • Enthusiastic about AI tools and willing to participate in building AI-enabled legal workflows
  • Excellent written and verbal communication skills; able to translate legal and regulatory requirements for non-legal teams
  • Bachelor's degree, paralegal certificate, law degree, or equivalent professional experience
  • Background or interest in crypto, digital assets, DeFi, or fintech
  • Familiarity with loan or finance documentation (facility agreements, master loan agreements, security agreements, account control agreements)
  • Experience supporting licensing or registration applications or maintenance in financial services (e.g., VASP, MSB, broker-dealer)
  • Experience working in a multi-entity corporate structure
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The Company
10 Employees

What We Do

Maple is a workforce management suite designed for long-term care operators. The platform centralizes workforce data by integrating scheduling, time and attendance, payroll, and analytics into a single, unified system. By providing a single source of truth, Maple helps facilities operate more efficiently, track labor costs in real-time, enforce staffing budgets based on resident census, and streamline payroll and audit processes.

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