Lead and oversee the Learning & Development function at Beltone Academy, ensuring the development and delivery of high-quality, innovative, and commercially aligned learning solutions, drive learning strategy, curriculum development, instructor management, and training operations while ensuring effective program execution, quality assurance, learning evaluation, and continuous improvement. Optimize resources, enhance client and learner satisfaction, and support the Academy's strategic and business objectives.
Responsibilities- Developing and implementing the Learning & Development strategy and roadmap in alignment with Beltone Academy’s business objectives, market trends, and client requirements; to ensure the delivery of relevant, competitive, and commercially viable learning solutions.
- Leading the development and enhancement of learning portfolios, curricula, training materials, and assessment tools while ensuring the application of instructional design methodologies and adult learning principles; to deliver effective, innovative, and high-quality learning experiences.
- Establishing and managing a qualified network of subject matter experts, instructors, facilitators, and learning partners, including their selection, onboarding, performance evaluation, and commercial arrangements; to ensure consistent training quality, cost efficiency, and access to specialized expertise.
- Overseeing the end-to-end planning and execution of external training programs, including scheduling, logistics, instructor coordination, participant registration, attendance, and certification; to ensure seamless program delivery in accordance with approved timelines, client requirements, and quality standards.
- Managing training evaluations and assessments, including participant feedback, instructor evaluations, and pre- and post-training assessments, while overseeing the preparation and timely submission of client reports; to measure learning effectiveness, ensure reporting accuracy, and identify opportunities for improvement.
- Establishing and monitoring quality assurance standards across learning content, instructional delivery, training operations, and client deliverables; to maintain consistent service quality, enhance learner and client satisfaction, and drive continuous improvement.
- Collaborating with internal stakeholders, Business Development, Sales, Marketing, Finance, and Procurement teams to identify learning needs, develop customized training solutions, coordinate program launches, and manage operational requirements; to ensure effective cross functional alignment and support the Academy’s business growth.
- Leading and developing the Learning Design and Training Operations teams through setting objectives, assigning responsibilities, monitoring performance, and identifying development needs; to ensure team effectiveness, operational accountability, and achievement of departmental objectives.
- Monitoring training budgets, program costing, instructor expenses, resource utilization, and operational performance in coordination with relevant stakeholders; to optimize costs, ensure budget adherence, and maintain the commercial sustainability and operational efficiency of learning programs.
- Analyzing learning trends, market developments, emerging technologies, and program performance indicators while identifying opportunities for innovative learning products, strategic partnerships, and enhanced delivery methodologies; to strengthen the Academy’s competitive positioning, learning effectiveness, and long-term business growth.
- Bachelor’s degree in human resources, Business Administration, Education, Psychology, Organizational Development, or a related field.
- 8 to 10 years of relevant experience in Learning & Development, Learning Design, Instructional Design, Talent Development, or a related field.
- 5+ years of experience in a managerial or team leadership role, preferably within a corporate academy, financial services, consulting, or training environment.
- Communication
- Project Management
- Data-driven
- Decision-making
- Analytical
- Strong Command of English
Beltone Holding is a leading pan-African group headquartered in Egypt, with operations spanning eight countries across North and Sub-Saharan Africa. Empowering growth across every market it serves, Beltone offers a diversified and integrated platform of businesses including leasing and factoring, mortgage finance, consumer finance, MSMEs, microfinance, asset management, securities brokerage, investment banking, private equity, venture capital, data science and AI solutions, as well as HR consultancy, recruitment, talent management, and tailored learning and development programs. Through its digital-led platform, the group provides savings services, and mobile payment solutions, reinforcing its commitment to financial inclusion and sustainable growth across the African continent.
Skills Required
- Bachelor’s degree in Human Resources, Business Administration, Education, Psychology, Organizational Development, or a related field
- 8 to 10 years of relevant experience in Learning & Development, Learning Design, Instructional Design, Talent Development, or a related field
- At least 5 years of experience in a managerial or team leadership role
- Strong communication skills
- Project management skills
- Data-driven decision-making skills
- Analytical skills
- Strong command of English
What We Do
Beltone Holding is an Egypt-headquartered pan-African financial group operating across eight countries in North and Sub-Saharan Africa. It offers an integrated range of services spanning leasing and factoring, mortgage and consumer finance, microfinance, asset management, brokerage, investment banking, private equity and venture capital. The group also provides data science and AI, HR consulting and talent services, plus digital savings and mobile-payment solutions intended to advance financial inclusion and sustainable growth.
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