The Learning & Development Specialist will be
responsible for designing, implementing, and evaluating training programs that
enhance employee skills, performance, and engagement. The role requires strong
expertise in instructional design, facilitation, and digital learning
platforms.
- Conduct training needs assessments in collaboration with business
stakeholders.
- Design, develop, and deliver learning programs across multiple
formats (classroom, virtual, blended).
- Create e-learning content using industry-standard authoring tools.
- Facilitate training sessions focused on leadership, soft skills, and
technical competencies.
- Evaluate training effectiveness through feedback, assessments, and
performance metrics.
- Maintain and manage the Learning Management System (LMS).
- Support onboarding programs and career development initiatives.
- Research and recommend innovative learning solutions aligned with
industry best practices.
Requirements
Required Qualifications
- Bachelor’s degree.
- 3–5 years of experience in corporate Learning &
Development.
- Strong knowledge of adult learning principles and
instructional design methodologies.
- Proficiency in LMS administration and e-learning tools.
- Excellent facilitation, communication, and stakeholder
management skills.
- Ability to analyze data and measure training effectiveness.
Preferred Qualifications
- Certification in Learning & Development, Instructional
Design, or Training.
- Experience in designing leadership development programs.
- Exposure to digital learning transformation initiatives.
Skills Required
- Bachelor's degree
- 3-5 years of experience in corporate Learning and Development
- Knowledge of adult learning principles and instructional design methodologies
- Proficiency in LMS administration and e-learning tools
- Excellent facilitation, communication, and stakeholder management skills
- Ability to analyze data and measure training effectiveness
- Certification in Learning and Development, Instructional Design, or Training
- Experience designing leadership development programs
- Exposure to digital learning transformation initiatives
What We Do
SHAI is a technology-enabled healthcare services provider focused on Revenue Cycle Management (RCM) for the US healthcare sector. It combines proprietary technology, industry expertise, and efficient processes to help medical billing companies, physician groups, and hospitals optimize revenue, reduce claim denials, and maintain compliance. The company supports healthcare organizations in navigating complex financial and operational challenges.
