In this role, you are expected to apply strong technical fluency across system architecture, software delivery lifecycle, integration dependencies, and production operations to challenge assumptions, identify execution risks early, and accelerate delivery outcomes. You will use agentic generative AI tools to reach outcomes faster and more comprehensively than one could in the prior era, while following your curiosity to experiment with leading-edge approaches to creative problem-solving.
As a Lead Technical Program Manager in CorporateTechnology – Consumer & Community Banking Risk Technology Group, you will drive the successful delivery of complex technology projects and programs that will help reach business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while effectively managing resources and budgets while influencing high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
Job Responsibilities
- Develop and execute comprehensive program and project plans (scope, milestones, dependencies, technical interfaces, and delivery approach) to drive timely, predictable delivery across multiple workstreams
- Own outcomes end-to-end; proactively surface issues, drive decisions, and implement corrective actions to protect delivery, quality, and stakeholder trust
- Use enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.
- Identify and mitigate risks early; maintain actionable RAID and contingency plans to preserve momentum and delivery integrity
- Drive execution rigor: ensure thorough planning, diligent follow-through, and continuous removal of blockers across teams
- Partner with engineering, product, and business/risk stakeholders to define scope, objectives, deliverables, technical dependencies, and success metrics aligned to business goals
- Use data and analytical reasoning to assess program health, identify improvement opportunities, and implement optimizations to increase efficiency and effectiveness
- Champion strong problem-solving practices, bring the right stakeholders together, clarify roles and expectations, and drive resolution of complex cross-functional issues
- Promote reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
- Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
- Advanced experience applying technical fluency to lead complex technology programs across shared platforms, services, and dependencies in large-scale environments
- Proven track record of effectively managing resources, budgets, and influencing high-performing teams in a fast-paced, agile environment
- Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
- Demonstrated technical fluency across software and system delivery lifecycles, architecture concepts, APIs and data flows, release processes, and production readiness
- Proven ability to engage credibly with engineering teams on design dependencies, integration risks, and execution tradeoffs without owning direct engineering people management
- Experience decomposing complex technical initiatives into executable plans, identifying dependency and failure points early, and driving cross-team mitigation to protect delivery outcomes
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
Preferred qualifications, capabilities, and skills
- Demonstrated ability to operate as a trusted advisor to senior stakeholders, including executive sponsors, with concise and transparent communication
- Experience driving continuous improvement in delivery practices (e.g., operational rigor, metrics, planning discipline, and lessons learned)
- Relevant certifications (e.g., PMP, PMI-ACP, CSM/SAFe) or equivalent demonstrated agile program leadership
- Prior hands-on background in software engineering or a comparable technical discipline, or equivalent experience as a highly technical TPM leading complex engineering programs
- Experience with large-scale distributed systems, cloud or platform services, data ecosystems, or production operations environments
- Ability to reason through end-to-end system functionality and translate technical context into program decisions, risk management, and executive communication
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
- Advanced stakeholder management skills, including influencing decision-making across cross-functional teams and clients
- Advanced technical fluency leading complex technology programs across shared platforms, services, and dependencies in large-scale environments
- Experience managing resources and budgets and influencing high-performing teams in an agile environment
- Analytical reasoning and problem-solving skills for breaking down business, technical, and operational objectives
- Technical fluency across software and system delivery lifecycles, architecture concepts, APIs, data flows, release processes, and production readiness
- Ability to engage credibly with engineering teams on design dependencies, integration risks, and execution tradeoffs without direct engineering people management
- Experience decomposing complex technical initiatives into executable plans and driving cross-team risk mitigation
- Experience using enterprise-authorized AI capabilities for program management workflows, with validation habits and data-sensitivity awareness
- Ability to review and validate AI-assisted plans, risks, and recommendations and follow data-handling expectations
- Ability to advise senior stakeholders and executive sponsors with concise, transparent communication
- Experience improving delivery practices through operational rigor, metrics, planning discipline, and lessons learned
- Relevant certifications such as PMP, PMI-ACP, CSM, or SAFe, or equivalent agile program leadership
- Hands-on software engineering background, comparable technical discipline, or equivalent highly technical TPM experience
- Experience with large-scale distributed systems, cloud or platform services, data ecosystems, or production operations environments
- Ability to reason through end-to-end system functionality and translate technical context into program decisions and executive communication
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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