The Systems Analysis job participates in the designing of information systems that are appropriate for users' needs and consistent with the overall design of the organization's information systems architecture. Working under general supervision, this job is responsible for analyzing information from system users to formulate the scope and objectives of the system and preparing the design of possible systems solutions.
Key Responsibilities and Duties
- Defines system scope through research and fact-finding to develop or modify moderately complex information systems.
- Prepares flow charts, models, and procedures and conducts feasibility studies to design possible system solutions.
- Prepares technical documentation to guide system users and to assist with the ongoing operation, maintenance, and development of the system.
- Collaborates with system analysts, engineers, and programmers to design systems and to determine project limitations and capabilities, performance requirements, systems performance standards, and interfaces.
- Analyzes and proposes revisions to existing system logic difficulties and documentation as necessary.
- Assists in the development of training sessions and demos for end users.
- Monitors the efficiency and effectiveness of application operations and troubleshooting problems, as necessary.
- University (Degree) Preferred
- 5+ Years Required; 7+ Years Preferred
Career Level
8IC
Required Skills
5 or more years of experience in Information Technology in the financial services industry.
5 or more years of Java and J2EE application design and development experience.
3 or more years of experience with REST and SOAP web services, JSON, XML, WSDL, MuleSoft ESB, and Kong API Gateway for building and managing enterprise integrations.
Experience with AWS services including RDS and OpenSearch, and container orchestration using Red Hat OpenShift across multi-environment deployments including disaster recovery environments.
Experience designing, developing, and managing BPMN-driven workflow applications and BPM platforms.
Preferred Skills
Working experience with IBM MQ and Apache Kafka for message-driven and event-driven architecture patterns.
Experience with Agile/Scrum methodologies, SDLC practices, and project management including backlog management using Azure DevOps and JIRA.
Proficiency in SQL, PostgreSQL, and Oracle databases including data modeling and query optimization.
Experience with PingFederate OAuth2 for token-based authentication and CyberArk Conjur DAP for enterprise secrets management.
Experience with Splunk for application monitoring, log analysis, and production observability.
Experience with GitLab or similar source control tools, CI/CD pipelines, and end-to-end release planning and orchestration across multiple environments.
Working knowledge of both Windows and Linux operating systems.
Anticipated Posting End Date:
2026-09-09Base Pay Range: $116,000/yr - $147,000/yrActual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).
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Company Overview
Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.
Our Culture of Impact
At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.
Benefits and Total Rewards
The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.
Equal Opportunity
We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.
Our full EEO & Non-Discrimination statement is on our careers home page, and you can read more about your rights and view government notices here.
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone: (800) 842-2755
Email: [email protected]
Drug and Smoking Policy
TIAA maintains a drug-free and smoke/free workplace.
Privacy Notices
For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here.
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.
For Applicants of TIAA Global Capabilities, click here.
For Applicants of Nuveen residing in Europe and APAC, please click here.
Skills Required
- University degree
- 5 or more years of information technology experience in the financial services industry
- 5 or more years of Java and J2EE application design and development experience
- 3 or more years of experience with REST and SOAP web services, JSON, XML, WSDL, MuleSoft ESB, and Kong API Gateway
- Experience with AWS RDS, AWS OpenSearch, and Red Hat OpenShift container orchestration across multiple environments, including disaster recovery environments
- Experience designing, developing, and managing BPMN-driven workflow applications and BPM platforms
- Experience with IBM MQ and Apache Kafka
- Experience with Agile/Scrum, SDLC practices, project management, Azure DevOps, and JIRA backlog management
- Proficiency in SQL, PostgreSQL, and Oracle, including data modeling and query optimization
- Experience with PingFederate OAuth2 and CyberArk Conjur DAP
- Experience with Splunk for application monitoring, log analysis, and production observability
- Experience with GitLab or similar source control tools, CI/CD pipelines, and multi-environment release planning and orchestration
- Working knowledge of Windows and Linux operating systems
TIAA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TIAA and has not been reviewed or approved by TIAA.
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Retirement Support — Age-based company retirement contributions of 5% to 12.5% plus a 100% match on the first 3% to the 401(k) and a $750 annual Retirement Healthcare Savings Plan match stand out. Company contributions typically vest after three years, with excess/equalization provisions for higher earners.
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Parental & Family Support — Sixteen weeks of fully paid parental leave and eight weeks of paid caregiver leave are paired with adoption/surrogacy assistance, backup child/elder care, Milk Stork, tutoring, and other caregiving supports. Many benefits begin at hire and are positioned as robust relative to peers.
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Healthcare Strength — Multiple medical plan options (including HSA), dental with 100% preventive coverage, two vision options, life and disability insurance, FSAs, and wellness incentives are detailed. Programs such as fertility support via Progyny and midlife care broaden the offering.
TIAA Insights
What We Do
Every worker deserves a secure retirement. For more than 100 years, weʼve delivered it for millions of people—and weʼre not done yet. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us. And weʼre hiring. When you work at TIAA, youʼre making a difference in the lives of our clients. Weʼre always on the lookout for great people to become part of our coalition of champions and are committed to providing equal opportunity across all employment practices as we believe our employees have a right to a diverse and inclusive workplace. Join our team today in the fight to help more people to and through retirement.
Why Work With Us
TIAA provides financial security for millions and offers our employees opportunities to grow in a culture that embraces diversity, innovation, and high performance.
