Lead Software Engineer - SRE Cloud Engineer

Posted 2 Days Ago
3 Locations
Remote or Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Leads software reliability engineering for cloud applications and infrastructure. Designs CI/CD pipelines, infrastructure as code, observability, monitoring, and scalable production systems. Responds to alerts, provides on-call support, improves service reliability, and promotes SRE practices. Develops data pipelines and coaches teams on secure, responsible AI-assisted engineering, including validation of AI-generated code and recommendations.
Summary Generated by Built In

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. 

As a Lead Software Engineer at JPMorgan Chase within the Corporate Technology Finance and Risk Warehouse SRE Team, you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions.

Job responsibilities

  • Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate.
  • Collaborates with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery (CI/CD) pipelines.
  • Collaborates with other software engineers and teams to design, develop, test, and implement availability, reliability, scalability, and solutions in their applications.
  • Implements infrastructure, configuration, and network as code for the applications and platforms in your remit.
  • Collaborates with technical experts, key stakeholders, and team members to resolve complex problems.
  • Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers.
  • Supports the adoption of site reliability engineering best practices within the team.
  • Monitors and responds to production alerts, providing L1 and L2 support to minimize customer impact.
  • Provides weekend and on-call production support as part of the team rotation.
  • Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards. (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.
  • Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.

Required qualifications, capabilities, and skills

  • Formal training or certification on software engineering concepts and 5+ years applied experience.
  • Strong analysis, research, investigation, and evaluation skills, with a structured approach to problem solving.
  • Proficient in at least one programming language such as Python, Java/Spring Boot, Scala, and/or .Net.
  • Hands-on with infrastructure as code (IaC) using tools such as Terraform and AWS CDK.
  • Experience developing and running data pipelines using PySpark and good debugging skills.
  • Experience managing and developing/deploying on Cloud (private cloud or public cloud).
  • Working knowledge of Kubernetes, Docker, and other container technologies.
  • Experience with monitoring and observability tools, including Dynatrace, Open Telemetry (OTEL), Prometheus, Datadog, and Grafana, particularly in dashboard development.
  • Knowledge of GIT, Bitbucket, Jenkins, SONAR, SPLUNK, Maven, AIM and Continuous Delivery tools.
  • Demonstrated experience using and leading effective use of enterprise-authorized, AI-assisted software development tools (e.g., for coding, code review, test acceleration, troubleshooting) to support SRE workflows — with strong validation habits and the ability to set team expectations for validating AI outputs for correctness, performance, and security.
  • Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; experience coaching engineers on safe, compliant adoption within delivery practices.

Preferred qualifications, capabilities, and skills

  • Production working knowledge of Databricks and Apache Airflow on AWS.
  • AWS, Databricks, and/or Terraform certification.
  • Working knowledge of Control-M/Autosys, Airflow scheduling package.
  • UNIX file management & administration and good shell scripting experience.
  • Oracle (v9i/10/11/19c) running on Exadata, Ansi SQL, PL/SQL Stored Procedures support/development.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Skills Required

  • Formal training or certification in software engineering concepts and 5+ years of applied experience
  • Strong analysis, research, investigation, evaluation, and structured problem-solving skills
  • Proficiency in at least one programming language, such as Python, Java/Spring Boot, Scala, or .NET
  • Hands-on experience with infrastructure as code using Terraform or AWS CDK
  • Experience developing and operating data pipelines using PySpark
  • Experience managing and developing or deploying applications on private or public cloud
  • Working knowledge of Kubernetes, Docker, and container technologies
  • Experience with monitoring and observability tools, including Dynatrace, OpenTelemetry, Prometheus, Datadog, or Grafana
  • Knowledge of Git, Bitbucket, Jenkins, Sonar, Splunk, Maven, AIM, and continuous delivery tools
  • Experience leading enterprise-authorized AI-assisted software development tools in SRE workflows
  • Understanding of responsible AI use, data sensitivity, secure handling, resiliency, and security expectations
  • Production working knowledge of Databricks and Apache Airflow on AWS
  • AWS, Databricks, or Terraform certification
  • Working knowledge of Control-M, Autosys, or Airflow scheduling
  • Unix file management, administration, and shell scripting experience
  • Oracle on Exadata, ANSI SQL, and PL/SQL stored procedure support or development experience

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
  • Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
  • Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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