Lead Software Engineer – Software Reliability

Posted 2 Days Ago
Be an Early Applicant
2 Locations
Hybrid
Entry level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Design, develop, and operate scalable, resilient systems using Python and SRE practices. Implement monitoring, alerting, automated recovery, SLIs, SLOs, chaos engineering, and performance testing. Troubleshoot production services, conduct root cause analysis, improve system architecture and coding quality, and collaborate with product and engineering teams on reliability, security, and operational excellence.
Summary Generated by Built In
As a Lead Software Engineer – Software Reliability at JPMorgan Chase as a part of our product team, you will design, build, and operate scalable, resilient systems using Python and modern reliability practices. You will apply Site Reliability Engineering (SRE) principles to improve availability, performance, and operational excellence, and you will help establish engineering standards that increase system reliability and security. You will collaborate with engineering and product partners to troubleshoot, optimize, and maintain production services while fostering a collaborative and inclusive team culture.

Job Responsibilities 
 
  • Design and develop scalable and resilient systems using Python to support continuous improvement and apply Site Reliability Engineering (SRE) concepts to enhance system reliability and performance
  • Execute software solutions, including design, development, and technical troubleshooting and create secure, high-quality production code and maintain algorithms that run synchronously with appropriate systems
  • Produce or contribute to architecture and design artifacts, ensuring design constraints are met
  • Gather, analyze, and synthesize data to develop visualizations and reporting for software and system improvement
  • Identify hidden problems and patterns in data to drive improvements in coding hygiene and system architecture
  • Implement reliability engineering practices such as monitoring, alerting, and automated recovery
  • Define and measure Service Level Indicators (SLIs) and Service Level Objectives (SLOs) to track system health
  • Conduct chaos engineering experiments to test system resiliency and identify weaknesses
  • Perform performance testing using tools such as JMeter to ensure scalability and stability
  • Collaborate with product teams to enhance system reliability, scalability, and performance and contribute to software engineering communities of practice and events exploring new and emerging technologies
  • Foster a team culture of diversity, opportunity, inclusion, and respect and participate in post-incident reviews and drive root cause analysis for system failures

 Required qualifications, capabilities, and skills
 
  • Hands-on practical experience in system design, application development, testing, and operational stability and proficient in coding in Python
  • Experience developing, debugging, and maintaining code in a large corporate environment with modern programming languages and database querying languages
  • Knowledge of the Software Development Life Cycle, AWS cloud exposure, troubleshooting abilities, resiliency, and automation focus
  • Understanding of agile methodologies such as CI/CD, application resiliency, and security
  • Knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
  • Experience with AI and full understanding of the SDLC process, and MongoDB
  • Familiarity with reliability engineering concepts, including monitoring, alerting, and automated recovery and ability to implement and maintain system health checks and performance metrics
  • Commitment to writing maintainable, testable, and high-quality code
  • Understanding of SRE principles, including SLIs, SLOs, and error budgets and experience with incident response and root cause analysis
  • Experience with chaos engineering practices to test system resiliency and proficiency in performance testing tools such as JMeter

Preferred qualifications, capabilities, and skills
 
  • Familiarity with modern front-end technologies
  • Exposure to cloud technologies

About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
  
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Skills Required

  • Hands-on experience in system design, application development, testing, operational stability, and Python coding
  • Experience developing, debugging, and maintaining code in a large corporate environment
  • Knowledge of software development life cycle practices, AWS, troubleshooting, resiliency, and automation
  • Understanding of agile methodologies, CI/CD, application resiliency, and security
  • Knowledge of software applications and technical processes within a technical discipline
  • Experience with artificial intelligence and MongoDB
  • Familiarity with reliability engineering concepts, monitoring, alerting, automated recovery, system health checks, and performance metrics
  • Commitment to writing maintainable, testable, high-quality code
  • Understanding of SRE principles, including SLIs, SLOs, error budgets, incident response, and root cause analysis
  • Experience with chaos engineering practices and performance testing tools such as JMeter
  • Familiarity with modern front-end technologies
  • Exposure to cloud technologies

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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