As a Lead Software Engineer / Application Owner at JPMorgan Chase within the ServiceNow Platform team, you will be working closely with the ServiceNow Integrations Application Owner / Data Governance Lead to manage and be accountable for all aspects of application governance for the platform promoting compliance with firm-wide standards including data quality/confidentiality/integrity/retention, control procedures and access management etc.
As an Application Owner at JPMorgan Chase within the Infrastructure Platforms Digital Workflows team, you are part of an agile team that works to enhance, design, and deliver the NowPlatform Platform solutions in a secure, stable, and scalable way. As a member of a NowPlatform engineering team, you will have oversight and direction over solutions through the design, development, and technical troubleshooting of multiple components within a technical product, application, or system, while gaining the skills and experience needed to grow within your role.
Job responsibilities
- Be person on point for firm-wide assessments and internal/external (SOX/SOC1) audit activities
- Keep track of Harmony/FARM breaks/Core Audit Issues remediation activities.
- Asset registration and compliance (SEAL, API Store)
- Ownership of application artifacts (HLDD, Harmony, JADE)
- Control requirements and evidence management (AO Comms, ERMA, FARM, CORE, Response Central)
- Coordination with stakeholders (Architecture, Controls, Product)
- Access management related provisioning, deprovisioning and approvals (MTH, Smart Approval, Functional IDs, Digital Certificates)
- Partner with different ServiceNow Core Product teams to support development and testing new/existing constructs for new capabilities on the platform
- Ensure all on-platform data (including metadata) is appropriately classified in line with PI / CI data classification guidelines
- Ensure all off-platform data usage is appropriate by liaising with upstream and downstream integration partners documenting data sourcing contracts in line with firm-wide data sourcing principles
- Manage data retention compliance with firm-wide records management policies
- Review and remediate access and entitlement related requirements and exceptions ensuring compliance with policy
- Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
- Senior Stakeholder management skills
- Knowledge of the data lifecycle and data management functions
- Understanding of architectural principles and application asset management
- Analytical mind-set, strong attention to detail
Preferred qualifications, capabilities, and skills
- ServiceNow implementation & data model knowledge highly desirable, but not essential as training and qualification will be provided
- Understanding of IT Service Management / IT Operations Management / IT Asset Management concepts desirable
- Experience with statistical data analysis and ability to determine appropriate tools to perform analysis
Skills Required
- Senior stakeholder management skills
- Knowledge of the data lifecycle and data management functions
- Understanding of architectural principles and application asset management
- Analytical mindset and strong attention to detail
- ServiceNow implementation and data model knowledge
- Understanding of IT Service Management, IT Operations Management, and IT Asset Management concepts
- Experience with statistical data analysis and ability to determine appropriate analysis tools
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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