The Role
Leads Saviynt IGA implementation and operations, including minor enhancements, solution design, application onboarding, access certification, L2/L3 support, incident resolution, documentation, automation, and service improvements. The role mentors security analysts, supports project updates, promotes Saviynt certifications, and participates in roster-based shift operations and cross-skilling across IAM services.
Summary Generated by Built In
Role Summary:
The Lead Security Analyst should work as a technical SME/Lead for the Saviynt IGA solution, key delivery outcomes expected from this role are:
• Analyze requirements related to MINOR enhancements, solution design, implement, test and deploy
• Understand the solution architecture and design done by the engineering team for new business requirements. Clarify and transition seamlessly for Operations.
• Analyze and resolve L3, L2 tickets
• Application Onboarding – Standard pattern of applications leveraging out of the box connectors
• Access certification campaign – Configure and support access review and remediation process for connected and disconnected applications to improve adoption and compliance posture.
• Maintain knowledge repository – Runbook, Playbook, Architecture/Design and SOP documents
• Triage & resolve production incidents, restore the service availability within SLA targets
• Identity manual repetitive tasks, tickets, process gaps. Plan to automate, reduce ticket volumes and improve productivity and efficiency.
• Mentor and guide the Security analysts and associates skilled in Saviynt
• Flexible working in shifts as per roster rotation.
• Cross-skilling, Up-skilling in other IAM services under the scope of the Operations team
• Saviynt certification, Motivate the team members to complete the certification related to Saviynt
Beyond the above outcomes, driving continuous service improvements to automate the manual L1/1.5 tasks, Support Program, Project status updates with respect to the Saviynt operations workstream.
Requirements
Education Requirements:
Minimum Bachelor’s Degree: BE degree in Computer Science, Information Security, or a related field.
Preferred
Years of Experience:
5-6 years of relevant Saviynt implementation and support experience.
Basic Qualifications:
• 8-12 years of experience in IGA solution (Saviynt). Other IGA solutions like SailPoint, Oracle Identity Manager experience is acceptable, but Saviynt experience (minimum 5-6 years) is mandatory.
• Working in shift model as per roster rotation strategy
• Team collaboration, Effective communication
Technical Skills:
• Hands-on implementation & operations support experience in IGA (Saviynt). L2/L3 tickets, App Onboarding, Access certification.
Preferred Qualifications:
• Saviynt Implementation and Operations support experience.
• Java development experience
Skills Required
- Bachelor’s degree in Computer Science, Information Security, or a related field
- 8–12 years of experience with IGA solutions, with at least 5–6 years of mandatory Saviynt experience
- Hands-on Saviynt implementation and operations support experience
- Experience handling L2/L3 tickets, application onboarding, and access certification
- Availability to work in a roster-based shift model
- Team collaboration and effective communication skills
- Saviynt implementation and operations support experience
- Java development experience
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The Company
What We Do
Staples India is Staples’ technology and innovation hub in Chennai, building platforms, systems, and digital solutions that support the company’s global operations and future of work. Staples serves consumers and businesses with workplace products and services, including office supplies, janitorial products, technology, furniture, breakroom essentials, print and marketing, shipping, travel, and promotional offerings. Its India teams focus on engineering, eCommerce, process optimization, and enterprise solutions.
