Lead Product Manager - Payment to Merchants

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

At GrabFin, we empower the people of Southeast Asia, from consumers and drivers to everyday entrepreneurs, by enabling financial inclusion for the underserved. The team is building innovative solutions by enabling commerce through payment services  , empowering through Lending, empowering through agents (Kios) & protecting users through Insurance.

Get to Know the Role 

At GrabFin, we empower the people of Southeast Asia, from consumers and drivers to everyday entrepreneurs, by enabling financial inclusion for the underserved. The team is building innovative solutions by enabling commerce through payment services  , empowering through Lending, empowering through agents (Kios) & protecting users through Insurance. All product managers in GrabFin are regional product managers looking after GrabFin's Southeast Asian markets. You will be reporting to Principal Product Manager - Wallet Experience and based onsite in Grab Jakarta office.

The Critical Tasks You Will Perform

• Lead the end-to-end regional product development lifecycle for GrabPay P2M solutions, from ideation to launch and beyond
• Develop and maintain a comprehensive product roadmap aligned with business goals and market trends
• Collaborate with cross-functional teams including engineering, design, analytics and marketing to deliver high-quality products
• Conduct market research and analysis to identify opportunities for product enhancement and innovation
• Define and track key performance indicators (KPIs) to measure product success and drive data-informed decisions
• Gather and prioritize product requirements, working closely with end users to understand their needs and pain points
• Communicate effectively with both technical and non-technical stakeholders, ensuring that the team's work is well-understood and well-supported
• Stay abreast of industry trends, emerging technologies, and regulatory changes in the payment ecosystem

What Essential Skills You Will Need

• 6+ years of product management experience, with a proven track record in payment systems or financial services
• Bachelor's degree in Business, Computer Science, or related field
• Strong knowledge of product management methodologies and best practices
• Excellent analytical skills with the ability to interpret complex data and translate insights into actionable strategies
• In-depth understanding of FinTech ecosystem in SEA, particularly in payment systems, QR based payment methods, and e-commerce solutions
• Working knowledge with regulatory requirements and compliance standards in the payment industry e.g. QRIS & BI SNAP in Indonesia
• Demonstrated experience in launching and scaling products in the payment or financial services sector

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.