Our vision is a world where every patient feels cared for and every doctor has the capacity to care. Our mission is to end the second shift.
For most doctors in Latin America, the workday doesn't end when the last patient leaves. A second shift starts on WhatsApp: patient messages, rescheduling, follow-ups and payments, often late into the night. Leona takes that shift off their hands. Our AI assistant reads and answers patient WhatsApp threads, books appointments, and is expanding into billing and payments for medical practices. Today, doctors across 28 specialties in 14 countries use Leona to manage relationships with their patients.
We're building toward a future where patients feel cared for between visits, not just during them, and where doctors get their evenings back, while increasing their earnings.
With bases in San Francisco and Mexico City, our team brings together years of experience scaling companies like Uber, Rappi, and Modern Fertility across the US and Latin America. We're backed by a16z, General Catalyst and Accel, along with a remarkable group of angels including the founders of Nubank, Rappi, and Maven Clinic.
The RoleLocation: San Francisco or Mexico City, but we can be flexible for the right candidate
We seek an experienced product designer to lead the design of a new tool aimed at giving doctors superpowers. If you’re driven by user experience, enjoy the challenge of solving complex design problems with easy-to-use solutions, and are looking to play a critical role in taking a product from 0 to 1, this role is for you.
In this role, you will:
Lead the design of high-end, impactful product experiences for Leona’s digital products
Spend time getting to know our target users and develop empathy for their unique needs
Collaborate closely with cross-functional stakeholders
Be a key decision-maker on a small but talented team
Help us make Leona a company that stands out for its design excellence
Has a proven track record of designing mobile-first digital products, with at least 7 years of relevant work experience
Spanish & English language fluency
Specific experience designing for native mobile apps (iOS or Android), with extensive knowledge of common design patterns + guidelines. Has experience designing user experiences for complex native mobile applications, and has extensive knowledge of common design patterns + guidelines
Mastery of the various tools needed for each step of the design process
Feels comfortable taking ideas from wireframes to pixel-perfect deliverables, and is excited about defining and owning this process
Experience working closely with engineers
Excellent communication and interpersonal skills
A passion for building
Autonomy & Responsibility: You will take ownership of your time and efforts, prioritizing the activities that have the largest impact for the company
Team Collaboration: We are very team oriented; you’ll have the opportunity to work with a small, nimble team of superstars, gaining insight into building a company from scratch. Everyone in the team is here to help each other - 24/7.
Mentorship: The team members are here to support your career growth goals within the company and afterwards
Ambiguity: There are a lot of unknowns given the early stage of the company, you will be responsible for navigating ambiguous environments and determining the best path forward
Dedication: If you prefer 9-5 environments, this role is not for you. While there is no strict ‘clocking in/clocking out’ schedule, the aggressive growth goals require the team to work more than 8 hours a day
Flexibility & Generous Benefits: Unlimited vacation policy, health insurance, wellness benefits, unique team offsites (past examples include hot air balloon rides, cooking classes, and padel tournaments).
Skills Required
- At least 7 years of relevant work experience in product design
- Fluency in Spanish & English
- Experience designing for native mobile apps (iOS or Android)
- Mastery of design tools for all design process steps
- Experience working closely with engineers
- Excellent communication and interpersonal skills
- Passion for building
What We Do
Leona is on a mission to empower everyone to take the best care of themselves and their loved ones. We are looking to offer millions of patients high quality medical information and care, at an accessible price point and much more conveniently than the current healthcare system offers, ultimately driving better health outcomes. Where you live shouldn’t impact your access to high quality care. We want to change the way the world interacts with healthcare. For patients, it should feel empowering, and unintimidating, to proactively take care of yourself and your loved ones. For doctors, we want to enable them to focus on what matters most, delivering the best possible care, by providing better information and tooling, as well as helping them to prioritize based on urgency and complexity. We will create the best experience in healthcare, and strive to become an intelligent triage, the first place people come when seeking information & care. Our first product focuses on improving communication between doctors and patients using WhatsApp. Our team has a diverse background, with many years of experience scaling tech companies throughout the US and Latin America (Uber, Rappi, Modern Fertility, Wonder, among others.) We are hiring! Please visit https://jobs.ashbyhq.com/leona to see open positions
