Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.
As a Lead Infrastructure Engineer at JPMorganChase, you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise.
Job responsibilities:
- Client and Stakeholder management including client consultations, communication of expected completion dates and ongoing expectation management
- Contribute to process management and improvement within the team by updating and creating documentation and runbooks in line with engineering standards
- Provide advanced troubleshooting and support for Proxy issues
- Collaborate with other IT & business teams to align proxy solutions with organizational goals
- Contribute to change management process improvement by building standardized change implementation templates
- Provide technical guidance and mentorship to team members
- Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.
- Applies reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations.
Required qualifications, capabilities, and skills:
- Formal training or certification on infrastructure disciplines concepts and 5+ years applied experience
- Hands-on experience in installation, migration and decommission suite of Broadcom (erstwhile Bluecoat) devices including Proxy SG, Secure Web Gateway (ISG), Symantec Content Analysis Systems (CAS), SSL Visibility appliances and Symantec Management Center (SMC).
- Experience with other SaaS based Secure Gateway vendor e.g. Zscaler, Netskope etc
- Ability to build, test and deploy proxy-based security solutions
- Good understanding of network infrastructure, network security concepts and application layer protocols (http/https) and vulnerability mitigation
- Good understanding of REST API and container-based deployment models.
- Understanding of version and revision control practices and procedures.
- Proficient in use of SEIM tools for investigate purposes
- Scripting skills for automation of a Proxy environment and understanding and comfortable working on shell/python scripts and Ansible playbooks.
- Expertise of networking fundamentals including Network topology, VLANs, Routing, Switching, Global/Local Load Balancing and Firewalls.
- Flexible to work off hours and weekends in 24x7 on-call rotation.
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.
Preferred Qualifications, Skills, and Capabilities:
- Self-Starter who can take initiative and has the ability to work independently and collaboratively
- Demonstrated leadership and collaboration skills in a large enterprise environment
- Strong critical thinking and problem solving skills
- Strong work ethic with a results oriented mindset
- Ability to collaborate with different roles and different levels across different teams to achieve common goals and ensure end to end project delivery
Skills Required
- Formal training or certification in infrastructure disciplines
- 5+ years of applied infrastructure engineering experience
- Hands-on installation, migration, and decommissioning experience with Broadcom Proxy SG, Secure Web Gateway, Symantec Content Analysis Systems, SSL Visibility appliances, and Symantec Management Center
- Experience with SaaS secure gateway vendors such as Zscaler or Netskope
- Ability to build, test, and deploy proxy-based security solutions
- Understanding of network infrastructure, network security, HTTP/HTTPS, and vulnerability mitigation
- Understanding of REST APIs and container-based deployment models
- Understanding of version and revision control practices
- Proficiency with SIEM tools for investigation
- Shell and Python scripting skills and familiarity with Ansible playbooks
- Expertise in network topology, VLANs, routing, switching, global and local load balancing, and firewalls
- Availability for off-hours and weekend work in a 24/7 on-call rotation
- Experience using enterprise-authorized AI capabilities in infrastructure engineering workflows
- Ability to validate AI-assisted recommendations and ensure security, resiliency, and auditability
- Self-starter capable of working independently and collaboratively
- Leadership and collaboration experience in a large enterprise environment
- Strong critical thinking, problem-solving, work ethic, and results orientation
- Ability to collaborate across roles and teams to deliver projects end to end
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical coverage and wellness resources, including mental-health support and wellness incentives, are described as comprehensive and accessible; feedback suggests income-based contributions help keep care affordable.
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Retirement Support — A dollar-for-dollar 401(k) match up to 5% of eligible pay, plus additional employer contributions in some cases, is highlighted as a strong pillar of financial security. Feedback suggests this structure is a notable advantage of the total rewards package.
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Parental & Family Support — Up to 16 weeks of paid parental leave for all parents, along with fertility, adoption, surrogacy, childcare, and family-support resources, signals a family-forward approach. Feedback suggests these programs are a standout feature of the package.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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