Lead Infrastructure Engineer

Who Are We? 
Bit-Wizards is an award-winning IT company that focuses on providing technology solutions for businesses of all sizes across various industries. Founded in 2000 and recognized for excellence at the national, regional, and state levels, Bit-Wizards is the result of a vision to create a company where innovation and creativity flourish. Located on some of the US's most beautiful beaches in Fort Walton Beach, Florida, our office facility boasts an impressive work environment. 
 
We are a group of 20+ creative, dedicated, forward thinkers who love working on new and challenging projects that bring success to our coworkers and clients. Continued professional development is highly encouraged through training opportunities and certification programs paid for by Bit-Wizards. Opportunities for advancement are yours for the taking. 

But wait, there's more! Along with competitive pay and benefits, Bit-Wizards has an award-winning, open, and fun company culture. We offer a host of in-office amenities, a casual dress code environment, social events, and we treat our employees and their family and friends as our own.  

Bit-Wizards has proudly earned a spot on Florida Trend magazine’s “Best Companies to Work For” list 16 times and has been recognized by Inc. Magazine as a Best Workplace for nine consecutive years, making it the place to be!

This position is full-time and in-house. Applicants must be able to work onsite with our team in our Fort Walton Beach, Florida office. 

What Will You Do?

As a Bit-Wizards Lead Infrastructure Engineer, you will work with other IT professionals of the highest caliber to find perfect solutions for each client and your team. Working in an environment that stimulates self-motivation and the drive to succeed is what every wizard at Bit-Wizards enjoys. If you can build and manage relationships with customers and co-workers, focus on the details of every task, and explore and master new technologies, you will fit in well at Bit-Wizards. Ideal candidates have at least 7 years of experience, a Bachelor’s Degree in Computer Science or other technical fields, or certifications can be substituted for experience. Must also possess excellent communication skills, as well as strong analytical and troubleshooting skills.   

Position Responsibilities:

• Windows and macOS installation, troubleshooting and maintenance.
• Windows Server administration and management.
• Design and maintain environments in Azure.
• Architect Office 365 environments including Microsoft Teams and SharePoint Online.
• Migrate on premises environments to cloud first solutions (Azure).
• Network administration: configuration and maintenance of routers, switches, wireless access points and network attached storage.
• Email administration and migrations; Exchange Server and Office 365 management.
• Provide holistic support for IT operations.
• Install and deploy software, remote management of devices.
• Collaboration with other business departments to complete projects.
• Collaborate with clients across industries to identify IT challenges and develop solutions aligned with their business and financial needs. 
• Occasional travel required.
  
• Mentor and train less-experienced team members. 

Position Requirements:

• A minimum of 7 years’ experience in infrastructure and technology environments.
• Possess effective consulting skills and positive customer service experience.
• Must be a team player who takes ownership or projects and drives them through to completion thoroughly and efficiently.
• Excellent communication skills; verbal and written. Must be detail oriented and well organized.
• Strong troubleshooting skills with the ability to identify root causes and develop effective solutions. 
• Attends both internal and external training events, as well as being dedicated toward developing yourself through learning new technologies and processes by staying current in the ever-changing field of infrastructure technology. 
• Due to the nature of our work supporting U.S. Department of Defense contractors and systems subject to DFARS 252.204-7012, NIST SP 800-171, and CMMC Level 2 requirements, this position requires access to Controlled Unclassified Information (CUI) and export-controlled data. Accordingly, employment is limited to U.S. persons as defined in 22 C.F.R. §120.15 (U.S. citizens, lawful permanent residents, or protected individuals under 8 U.S.C. 1324b(a)(3)).
• Participate in the on-call rotation.

Bonus Points:

• Experience with managed services (MSP) environments. 
• Experience with PowerShell and task Automation. 
• Fortinet Network Stack. 
• Linux Experience. 
• Experience with mobile device management (MDM), including Apple Business Manager, Intune, and Iru. 
• Experience with Compliance Frameworks such CMMC, or SOC type 2, or ISO 
• Experience using AI to improve process and team efficiency. 

If you are interested in the above position, meet the requirements, and are ready to love where you work, it might be time for you to become a Wizard!

NOTE TO APPLICANTS: Salary or wages listed on Indeed.com or TheLadders.com are not based on actual data for this job listing. The salary ranges that any third party provides with the listing on their websites are based on their own salary calculators and are not accurate for the Northwest Florida area.

*Candidate(s) who are offered a position will be required to successfully pass a pre-employment background check and drug screening.

*Bit-Wizards is an Equal Opportunity Employer

*MUST PASS DRUG TEST

*No outsourcing or recruiting firms, please.