Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.
As a Lead Infrastructure Engineer at JPMorganChase within the Infrastructure Platforms teams, you will be responsible for the strategic evaluation of network technologies and topologies, ensuring compliance with industry standards and organizational objectives. This role drives requirements for network planning tools, develops performance metrics, leads initiatives for improved performance and design optimization, builds business cases for these initiatives, supports audit, risk, and compliance activities, and collaborates with regional carriers to adopt the best product solutions.
Job responsibilities
- Lead technology and topology strategy by evaluating emerging and established network technologies and recommending solutions aligned to business, security, and resiliency needs.
- Design and standardize target network topologies (LAN/WAN/DC/Cloud connectivity) that optimize performance, scalability, availability, and operational supportability.
- Own requirements definition for network planning/management tools, translating business outcomes and technical constraints into clear epics, features, and acceptance criteria.
- Partner with software engineering teams to prioritize the tool roadmap, validate delivered functionality, and ensure fit-for-purpose planning workflows and UX for engineers.
- Drive automation and integration across planning, inventory, capacity, and change processes to reduce manual effort, improve data quality, and speed decision-making.
- Define and implement network performance metrics and KPIs, establishing measurement standards, thresholds, and reporting cadences across critical services and regions.
- Analyze performance and capacity data to identify trends, bottlenecks, and systemic issues; provide actionable insights and continuous improvement recommendations.
- Lead performance and design optimization initiatives, embedding best practices and innovations to improve efficiency, reliability, and end-to-end service quality.
- Build and present business cases (cost/benefit, risk reduction, ROI, and delivery approach) to secure funding and executive alignment for optimization programs.
- Ensure audit, risk, and compliance readiness by maintaining end-to-end documentation, supporting control testing and regulatory expectations, partnering with compliance, and coordinating with regional carriers/service providers to align standards, interoperability, and service performance.
Required qualifications, capabilities, and skills
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
- 5+ years of experience in network planning, infrastructure engineering, or related roles.
- Deep understanding of network technologies, topologies, and transport protocols.
- Experience interpreting and applying industry standards to network design.
- Demonstrated ability to define requirements for software tools and collaborate with development teams.
- Experience developing and implementing network performance metrics.
- Proven track record of driving performance improvement and design optimization initiatives.
- Experience developing business cases and presenting to leadership.
- Familiarity with audit, risk, and compliance processes and documentation.
- Experience collaborating with regional carriers or service providers on network solutions.
- Strong analytical, documentation, and communication skills.
- Experience with network automation and orchestration platforms.
- Familiarity with cloud and hybrid network architectures.
- Project management or requirements engineering certification is a plus.
Skills Required
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field
- 5+ years of experience in network planning, infrastructure engineering, or related roles
- Deep understanding of network technologies, topologies, and transport protocols
- Experience interpreting and applying industry standards to network design
- Ability to define software tool requirements and collaborate with development teams
- Experience developing and implementing network performance metrics
- Track record of driving performance improvement and design optimization initiatives
- Experience developing business cases and presenting to leadership
- Familiarity with audit, risk, and compliance processes and documentation
- Experience collaborating with regional carriers or service providers on network solutions
- Strong analytical, documentation, and communication skills
- Experience with network automation and orchestration platforms
- Familiarity with cloud and hybrid network architectures
- Project management or requirements engineering certification
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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