Position Summary
The Lead Infrastructure Engineer - Enterprise Backup is
responsible for the design, implementation, and operational support of Enterprise
Backup & data protection platforms, with a focus on Veritas NetBackup and
Flex. This role ensures high availability, performance optimization, and
resiliency of backup services across on‑prem and hybrid/cloud environments.
Primary Responsibilities
Backup & Recovery (NetBackup)
- Design, implement, and administer Veritas NetBackup (including Flex Appliances).
- Define and manage backup
policies, retention schedules, and recovery procedures.
- Monitor and troubleshoot backup
jobs to ensure SLA compliance.
- Perform restore validations, DR
testing, and backup audits.
Data Protection & Disaster Recovery
- Develop and implement enterprise
backup and disaster recovery strategies.
- Integrate backup solutions with
virtualization (VMware).
- Support replication, archiving,
and data lifecycle management initiatives.
Operational Excellence & Incident Management
- Lead troubleshooting, root cause
analysis, and resolution of backup incidents.
- Drive service reliability
improvements and prevent recurring issues.
- Support 24x7 operations/on-call
rotation as needed.
Capacity Planning & Performance Optimization
- Monitor Backup utilization and
forecast growth requirements.
- Optimize backup performance,
deduplication, and storage efficiency.
- Plan and execute storage
expansion and refresh activities.
Automation, Compliance & Documentation
- Automate backup operations using
scripting (PowerShell, Python).
- Maintain technical documentation,
SOPs, and architecture diagrams.
- Ensure compliance with security,
governance, and regulatory requirements.
Collaboration & Leadership
- Partner with cloud,
virtualization, database, and application teams to deliver integrated
solutions.
- Provide technical leadership
and mentoring to junior engineers.
- Act as SME for enterprise backup
technologies.
Requirements
Basic Qualifications
- Bachelor’s degree in Computer Science,
Information Systems, or related field (or equivalent experience).
- 8-10 years of experience in enterprise
backup engineering.
- Hands-on expertise with:
- Veritas NetBackup (including flex appliance) administration and architecture
- Backup & recovery concepts (replication, deduplication,
retention)
- Experience supporting production
environments with high availability and SLA requirements.
- Shift timings 3 pm to 11pm Indian
Standard Time
Preferred Qualifications
- Experience with data
protection appliances (Data Domain, NetBackup appliances).
- Knowledge of virtualization
platforms (VMware vSphere, Hyper‑V).
- Familiarity with ITSM tools
(ServiceNow).
- Certifications (preferred):
- Veritas NetBackup Certification
- ITIL Foundation
Skills Required
- Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience
- 8-10 years of experience in enterprise backup engineering
- Hands-on experience administering and architecting Veritas NetBackup, including Flex Appliances
- Knowledge of backup and recovery concepts, including replication, deduplication, and retention
- Experience supporting production environments with high availability and SLA requirements
- Availability for shift hours from 3:00 PM to 11:00 PM Indian Standard Time
- Experience with data protection appliances such as Data Domain or NetBackup appliances
- Knowledge of virtualization platforms such as VMware vSphere or Hyper-V
- Familiarity with ITSM tools such as ServiceNow
- Veritas NetBackup Certification
- ITIL Foundation certification
What We Do
Staples India is Staples’ technology and innovation hub in Chennai, building platforms, systems, and digital solutions that support the company’s global operations and future of work. Staples serves consumers and businesses with workplace products and services, including office supplies, janitorial products, technology, furniture, breakroom essentials, print and marketing, shipping, travel, and promotional offerings. Its India teams focus on engineering, eCommerce, process optimization, and enterprise solutions.
