Lead Forward Deployed Software Engineer

Posted 4 Days Ago
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Zürich, CHE
In-Office
Senior level
Hardware • Robotics • Manufacturing
We're pioneering software intelligence that transforms robots into plug-and-play systems for material handling.
The Role
Lead deployment and troubleshooting of autonomous robot software at customer sites. Optimize robot performance, manage software upgrades across the fleet, define remote supervision processes, coordinate customer feedback with product teams, and build the forward-deployed engineering team. The role requires extensive C++ production experience, complex systems debugging, mentorship, customer communication, and travel to international partner locations.
Summary Generated by Built In

Flink Robotics is a fast-paced startup, out of ETH Zürich's Computational Robotics Lab, building autonomous robots that can handle any item - including ones they’ve never seen before. We're revolutionising material handling, from stacking boxes to sorting parcels and unloading goods.

We're looking for a Lead Forward Deployed Software Engineer who loves debugging systems and turning real-world data into working software. You'll be out with our field team at customer sites, owning the adaptation and troubleshooting of our autonomy stack as it meets the conditions of each deployment.

Who you are

  • Eager to join a VC-backed startup and take real ownership from the start

  • Passionate about robotics: from perception and motion to autonomy and control

  • An experienced problem-solver who can make decisions under ambiguity and mentor others as the team grows

  • Proactive, curious and a clear communicator (fluent English, additional languages are a plus)

  • Ready to travel around 50% of the time, to get the best performance out of our deployed robots

What you bring

  • 5+ years of professional experience and a degree in maths, computer science, or a related field

  • Experience deploying C++ code in production

  • Self motivated, and thriving in entrepreneurial environments (startups, professional services, big tech)

  • Proven experience diagnosing and resolving complex system issues in short turnaround cycles

  • Low-ego collaboration; people love working with you

What you'll do

  • Optimise robot performance after installation and ensure smooth customer handover

  • Quality control and deploy incremental and major software upgrades across robot fleet

  • Define and own the remote supervision process

  • Guide and filter feedback from customers to the product teams

  • Build out and manage the forward deployed software engineering team

Why join

  • An ambitious team building a product with huge potential

  • Cutting-edge robotics problems, with direct, high-stakes customer impact

  • Competitive salary, equity, and top-tier gear

  • Based in Zurich, with travel to partners worldwide

Apply now if you're ready to push boundaries and help shape the future of robotics!

Swiss/EU citizen, existing Swiss work permit, or a degree from a Swiss university; able to work in Switzerland without visa sponsorship

Skills Required

  • 5+ years of professional experience
  • Degree in mathematics, computer science, or a related field
  • Experience deploying C++ code in production
  • Proven ability to diagnose and resolve complex system issues quickly
  • Experience in startups, professional services, or big tech
  • Fluent English communication skills
  • Ability to work in Switzerland without visa sponsorship
  • Willingness to travel approximately 50% of the time
  • Robotics experience spanning perception, motion, autonomy, or control
  • Ability to mentor and collaborate effectively
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The Company
HQ: Zurich
16 Employees
Year Founded: 2023

What We Do

We're pioneering software intelligence that transforms robots into plug-and-play systems for material handling.

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