Lead Contract Support

Posted 9 Days Ago
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Gatwick, Forest of Dean, Gloucestershire, England, GBR
In-Office
Entry level
Information Technology • Professional Services • Database
The Role
Oversee contract administration, project coordination, invoicing, purchase orders, debt control, work-in-progress tracking, supplier invoices, financial reporting, and client contract reviews. The role supports operations and project managers, resolves financial discrepancies, coordinates training and resources, manages office and site equipment procurement, and ensures compliance, accurate billing, and effective cost control across multiple contracts.
Summary Generated by Built In

Salute is a global leader in delivering Data Center services – firmly established in the US and with a rapidly growing client base across Europe and beyond.

This is an exciting time to join the team as we step up operations in new countries and commence work on new and challenging projects. As a result of this growth, we are looking to recruit and develop a Lead Contract and Projects Support.

The Lead Contract & Projects Support takes ownership and responsibility for overseeing multiple contract administration and project coordination activities, along with key financial processes. The role ensures robust financial tracking and reporting to maintain accuracy, compliance, and effective cost management across all business and finance operations.

Key Responsibilities:

  1. Providing Support to Operations Managers, Project Managers & the Business Unit Lead Contract Support
  2. Manage and Oversee Debt, Invoicing, Open Purchase Orders & Works in Progress
  3. Raising of the Annual FM, Chargeable Works and Projects Purchase Orders in line with contractual and financial requirements.
  4. Prepare and issue monthly client invoices for FM, Chargeable Works, and Projects.
  5. Create and manage Service Orders to ensure costs are accounted for against each Chargeable Works Activity.
  6. Weekly review of Projects Opportunities Tracker & Forecast
  7. Manage and Oversee Projects Orderbook Report ready for Billing
  8. Cross referencing billed costs against projects being invoiced for
  9. Carry out training where required to the team/new starters
  10. Support where required with the other teams as well as covering of annual leave
  11. Reviewing and problem solving any financial discrepancies
  12. Collate & Present Monthly Contract Review Pack
  13. Conduct daily reviews of the supplier invoices, ensuring all invoices are processed efficiently and within payment deadlines.
  14. Review and manage Work in Progress (WIP) and Open Purchase Orders to maintain clear financial visibility.
  15. Support if required with Overtime and Expense records for all site personnel.
  16. Support if required with tracking, scheduling, and recording of all engineer training via the Training Matrix.
  17. Manage procurement and inventory of office stationery, uniforms, tools, printed workbooks, and IT equipment.
  18. Attend weekly/monthly client meetings to review invoices, contract performance, address queries, and strengthen the client relationship.
  19. Ad hoc duties.

Essential Skills & Experience: 

  1. Proven experience in contract support/project support, finance administration, or a similar role within a facilities management or service-oriented environment.
  2. Strong financial acumen with experience in purchase order management, invoicing and debt control.
  3. High level of attention to detail and organisational skills, with the ability to manage multiple priorities and deadlines effectively.
  4. Proficient in using business systems such as CAFMs, finance platforms, and HR systems
  5. Excellent communication and interpersonal skills, with the ability to build positive relationships with clients, suppliers, and internal teams.
  6. Demonstrated ability to work both independently and collaboratively in a fast-paced environment.
  7. Strong problem-solving and analytical skills, with a proactive approach to identifying efficiencies and continuous improvement.
  8. Competent in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint), particularly in data analysis and reporting.
  9. Understanding of health, safety, and compliance requirements within a contractual or operational setting.
  10. Flexible and adaptable, with a willingness to provide support across multiple sites as required.

The role is a full-time position, and your base salary will be commensurate with experience but is expected to be highly competitive. The opportunity is located in the Gatwick and will include business travel as needed to meet business demands but will likely be nominal.

Here, at Salute, we value our people and take great pride in providing not just a job but fantastic career opportunities.

In addition to the opportunity to work in a great team and earn a competitive salary - you'll gain access to cutting-edge industry training that aims to enhance your skills and support your future development. Not only will you receive valuable on the job and structured training in your current role, but for those who are ambitious and motivated, the possibilities are endless.

#EMEA


Skills Required

  • Proven experience in contract support, project support, finance administration, or a similar role within facilities management or a service-oriented environment
  • Experience managing purchase orders, invoicing, and debt control
  • Strong attention to detail and organizational skills, with the ability to manage multiple priorities and deadlines
  • Proficiency using CAFM systems, finance platforms, and HR systems
  • Excellent communication and interpersonal skills for working with clients, suppliers, and internal teams
  • Ability to work independently and collaboratively in a fast-paced environment
  • Strong problem-solving and analytical skills, with a proactive approach to process improvement
  • Competence in Microsoft Office, particularly Excel, Word, Outlook, PowerPoint, data analysis, and reporting
  • Understanding of health, safety, and compliance requirements in a contractual or operational setting
  • Flexibility and willingness to support multiple sites as required

Salute (salute.com) Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Salute (salute.com) and has not been reviewed or approved by Salute (salute.com).

  • Retirement Support — Immediate 401(k) vesting with a defined employer contribution and match structure provides a clear savings boost. Feedback suggests this stands out as a strong element of the package.
  • Healthcare Strength — Medical, dental, and vision coverage come with early eligibility, complemented by mental-health resources and disability protections. Feedback suggests the breadth of health-related options is solid for a mid-sized employer.
  • Wellbeing & Lifestyle Benefits — An Employee Assistance Program available even without main-plan enrollment, plus gym discounts and protections like legal and identity-theft options, broaden support. Feedback suggests these supplemental perks add practical value beyond core insurance.

Salute (salute.com) Insights

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The Company
HQ: Clinton Township, MI
1,685 Employees

What We Do

We provide high-end technical and professional services for the entire lifecycle of data centers. With a commitment to quality, precision, innovation, technology, and sustainability, we empower people and the industry’s ecosystem. Our goal is to transform data center operations worldwide through greater efficiencies, sharing knowledge, realizing demonstrable value, and by building long-term relationships. Delivering sustainable outcomes – it starts and ends with us.

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